WM has really worked on their service. Very reliable and respectful of property and service. The company proved they take feedback seriously and act on it.
Carl is our favorite garbage guy! He knows how much my daughter loves watching the waste management team do their thing, so he got her a vest of her very own! It made her YEAR! Unmatched service and the very best workers!!!
Very satisfied with WM service. The home pick up is very professional. The Waste Management site in Jupiter is well organized. It is easy to drop off recyclable items.
WM is so awesome! They pick up as expected and they are right there after a storm on overtime and ectra pickups for heavy and extra debris. LOVE LOVE them!
Very professional workers, always on time, and no problems with any clean up or how the buckets are left. I am very happy with WM personnel and the service they provide
Always a great experience working with these folks. My regular service is spot on under normal conditions. Sometimes a backlog after storms, but that's normal. Local staff that I've dealt with at the disposal sites were friendly and knowledgeable.
Whenever I have a bulk pick up, waste management, staff is always professional, helpful and easy to work with. They give me a time and day and always stick to that. I have a confirmation number and it’s a pleasure to deal with their staff.
Great service, friendly team members, area is always left clean after pickup and the bonus of how easy it is to schedule a bulk pickup with fabulous follow through has been a lifesaver!
The Waste Management trash collectors have destroyed 3 of my garbage cans within the last two years. These cans are $100 each. They’re so rough & destructive they have no respect for other people’s property. We deserve better service than this.
I"m not sure what has happened to waste management over the past year or so, but the service is horrible now. My trash continually is not picked up and left in my driveway. the drivers have a bad attitude as if it a big deal for them to do their job. they leave the trash can literally out in the street as well and beat them to death.
Extremely reliable in picking up garbage as scheduled, and the time frame is always early and at the same time on pick up days. The drivers are courteous and friendly. Trucks are kept clean. Great company to contract with for garbage pick up services.
When I have had to call WM, I always got a live person who solved my problem. When one of WM's trucks spilled some transmission oil on one of the communities streets, they came back again and again to clean the whole area until I was satisfied. I was then given an insurance claim form that I did not have to use. The truck drivers, under difficult circumstances do their best to make way for other vehicles when they are in the way.
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