D&D Automotive in
Lantana (FL)

D&D TOWING RESCUED ME WERE ABOVE&BEYOND PROFESSIONAL EXPERTS, COMPASSIONATE, HONEST&CARING #1 GO TO FOR TOWING&ALL AUTOMOTIVE ARE HONEST,HAVE INTEGRITY WORK WITH YOU ARE FAIR DOESNT EXIST IN THESE SITUATIONS ARE BEYOND OUTSTANDING INCOMPARABLE I WOULDNT USE ANYONE ELSE #1 THE BEST SPECIALIST RANDY TOTAL PRO

At least he made the light onto 441? ?‍♀️ Mr crazy nearly rear ended one car and clipped the front of another flying down Forrest hill. Slow down man. Apparently this driving has been observed before. Do better.

My dad was in an accident and his car was towed to D&D. Our family was dealing with this from a different state, but the owner was super accommodating in making the process easy at the same time she was protecting the vehicles at her business. I would highly recommend D&D!

My husband got into an accident about 2 weeks ago and D&D towing came to the rescue right away! I was shocked they were open very late. They were so helpful! The owner is the sweetest and she made the process super clear and easy for us. I would highly recommend this company to all my peers!!!

I called AAA twice last week and both times they sent out a driver from D&D automotive. Both times it was the same driver a guy named Javier. He was excellent. He helped me so much and he was so kind. When he was towing my car to the Mechanic we saw an old man in my neighborhood fall down. He immediately stopped his truck and jumped out to help the old man. He made sure he was OK and put him back in the car. It was a very positive experience and I really appreciated it. Especially in such a stressful time for me with my car being broken.

After my elderly mom got stuck in her vehicle, these guys came rushing to help her, and went above and beyond to make sure she was safe, and the car was unharmed. It takes some serious heart to take care of someone like their own, and I am forever grateful for them. This is a great, old school, neighborly company.

I use this company on 12/9/2024 through AAA around 2:30 out of Wellington. I can’t remember the name of the driver but I just want to say he was so professional and very kind. I would definitely recommend this towing company.

I had my vehicle towed by this company to my mechanic while I was away. I go to the shop and see that my two front rim covers are gone along with some fastening rim bolts. I paid good money to have it towed. I'd like the owner to provide a refund to make up for the two rim covers I'll have to order.

I was recommended to this shop & could not be Happier. Professional service, honest mechanic that explained what was wrong, towed my truck in & gave me a good price on repairs. Outstanding business & much thanks for getting me back on the road.

We hired D&D to transport a Shelby Mustang. It did not run at the time, so i could not drive on the trailer. The driver took utmost care making sure the ramp was stacked so the low bumper wasn’t harmed. He double & triple checked that every strap was tight and in place before driving. Once it got to our house, the same carefulness was taken in the dismount. Phil is a professional. And his dispatcher, Ronnie was kind and courteous too. Well done D&D! I’ll be calling you next time!!

Worst tow truck driver I've seen. He was driving so aggressive, speeding up, tailgating and cutting people off making them slam their breaks. Even saw him jump into the oncoming traffic lane to cut everyone off at a light. Is their business model to send bad drivers out to create accidents and customers?

DO NOT USE THIS COMPANY. Ronnie “the owners wife” is literally the worst. She dispatched a driver for an AAA call that was canceled (waited 5 hours for a tow) 2 hours prior to them arriving at the property the car was stuck at. No keys, no id, no AAA card and no call that a driver was in en route to get the vehicle. Dragged the parked car out of the carport and damaged a washer and dryer that was brand new in the process. Reports have been made about how terrible she is to AAA and I hope they lose their contract with them because they shouldn’t be representing any company. She refused to give me her name when asked but I know people that used to work at this establishment until it was sold to these horrible business owners. She even 3 way called the driver so she could tell him in front of me that I was going to put in a claim with AAA against him. No B, I’m putting in the complaint against you! (Which I did successfully) Now I have to worry about what kind of damage might have been caused to my car that couldn’t even be put into neutral to get on the tow truck.

Michael rude driver....unprofessional for sure. His method towing vehicle with wheel locked dragged neighbors auto partially out of driveway, while digging into and scuffing asphalt paved road. No real effort to do it properly.

HORRIBLE WOULD NOT RECOMMEND!! the lady who works there is rude as hell. They have no customer service. They had me waiting over six hours for a tow truck that was literally stationed six minutes away. and they didn’t even call me to let me know they were there or the way like who does that ?! . The driver/ everyone is unprofessional, and AAA also works with this company so I’d advise you to not go with this company and have them send you someone else for your car or else you will be waiting all day don’t come here.

Bad bad company all drivers at this company are idiots including the one who delivered my car at the end. The manager Ronnie that tripple A connected me to decided to fire the driver with my vehicle on their bed and the driver was forced to pull over cause he got fired and my car never got to the shop on time …. The manger at the company then texted the driver and said that I called the cops on the driver Driver then calls me to ask If I called the cops ? I then replied no I didn’t call the cops on you sir Just to find out the manager was lying to the driver to get him worried Don’t trust this company with your car I didn’t get my car till hours later DONT USE D&D towing very small company With uneducated drivers. DONT WASTE YOUR TIME!!!!

DERRICK BROWN ; tow truck driver has terrible customer service he called me with an attitude. He never showed up to the EXACT location I gave him over the phone . He told AAA nobody was present for him to go ahead and take the car and he dropped the call . He called me once and informed me that he could not sit and wait if there was no one present with the car or a key with the car I acknowledged that I understood and for him to give me a call as soon as he was at least in the area . DERRICK never called. I blew his cell phone up because he assured me he would be there in exactly 10 minutes . It is now 4:00pm 10 minutes after that is 4:10 pm I never received a call . I waited a while to see if he would call he never called at least to let me know he was in the area. My car has been sitting in the same spot since 9am , it is now 5:18 pm . I am dissatisfied with this experience.

I have used D & D Automotive for towing and I am so grateful I found them. The first time I was put in touch with them by AAA and Ronnie the owner, was a pure angel. My daughter had been waiting for a tow truck for over 5 hours (!!!) and it was dark and she was nervous and anxious. Ronnie sent her brother Michael who was also fabulous. They towed her to Costco and I wrote their information down to save. Then again today, 4/4/23, my daughter had an issue and I called Ronnie directly to ask her advice. again she sent her brother out and took care of the situation. These are good people and I would not hesitate to use them again or recommend them. I can't thank you enough.

I wish I could give -5 stars for the customer service of the driver who claims to be the husband of the owner . He spoke to my elderly aunt very poorly as she tried to explain a simple mix up that AAA made with the description of her vehicle he proceeded to say “ you don’t own me” “ I have a life!” “since it’s the holidays I will give you 5 min to make the call” I then stated that you are being very rude …the driver slammed the truck door and sped away in a private community. “AN ABSOLUTE DISGRACE!!!!!!

Had a towing service with this company and they ended up getting my tire key stuck in a piece of equipment. Young gentleman was kind enough to offer to fix it but I was not able to visit there store due to my car not being fixed. When I called to discuss possible solutions I was greeted with a rude receptionist with an accent who proceed to constantly claim that the driver was doing me a favor and continuously proceeded to say rude remarks such as “I’m not giving her a refund”, “it was 4 in the morning the driver was doing you a favor”. I’m not sure what she means by doing a favor when this was a PAID service that went wrong and they’re open 24/7. Having such a rude inconsiderate person being the first point of contact really shows me what kind of place this really is. Hopefully everyone stays AWAY from this place and take their business else.

These guys literally stole my friend's Mazda after he had an accident by claiming it would cost $450 to tow to a shop that wasn't theirs. What a bunch of thieves. Make sure you shop around for towing and NEVER let the cops or tow companies FORCE you to use their services. It's YOUR car and YOUR money. You have the right to do what you want within reason.

My tire blew around 930 on Saturday night. I called my road side assistance that had me there for over 2 hours with continued promise they were on their way. I saw a d&d truck across the road and called them. They came to me in less that 20 minutes. Professional and friendly they were seriously my knights is shining armor.

I’ve had to use this company for towing twice now in the past couple months and they are never on time and they push the time for hours. The first time they said it would be an hour and ended up being 4 hours that I waited around on the side of the highway for them second time it went from 40 minutes to 3 hours. Incredibly unprofessional! I ended up being late for work and had to cancel appointments. No reason for them to be this way unorganized if it’s going to take 3 hours then tell me so that I can plan accordingly don’t keep pushing it every 30 minutes longer and longer.

Great service. Tow operator was accommodating considering he couldn't find us since the office personnel didn't give him the specific directions I asked them to relay to him. I thought the driver had messed up, so my attitude, by then, was less than pleasant when he arrived.

Thank you D & D towing for making "a not so fun needing your car towed" experience the best it could be under the circumstances. The only towing company I would ever use. Not to mention Randy was super respectful and wore a mask the whole time.

AAA sent D&D when my parking cable snapped and while the driver was a little brusque getting me under tow the fix was completed on time and for a reasonable price. I've gone back to them twice since then; the first time was to see if they could beat a price quoted by the dealership shop (they halved it!) and so on my most recent issue I just went straight to them. No reason to go anywhere else.

D & D Towing has changed since Donnie Clark left but because of Billy Smith and Mark Brand are still there and I've always been comfortable with them, therefore..... the service was excellent. New management, had me worried, but I still got the best price, because of Donnie Clark and Billy Smith and Mark Brand and the trust I have with them.... kept me on board and services were rendered. I recommend D & D to anyone as long as these guys are still on board. Thank you D & D.

My car broke down at a local beach and I was towed to D&D by their truck through AAA. The truck driver was polite and efficient. The problem with the car was complex involving interlocking electronics. Fixing the vehicle required some complex debugging which this shop was completely capable of doing. I road over to the shop to see how they were progressing and found a first quality operation owned and operated by s gentleman who was highly regarded by AAA and the local business community. The repair facility was kept in very clean condition and it appeared to be very well equipped. The people whom I dealt with were pleasant and in my opinion honest and hardworking. This is a professional repair facility and they use standard shop rates for labor and time to l repairs appear to be completely in accord with published standards. I checked my repair estimate with my home shop in Minnesota and this was all confirmed. I will be returning my vehicle to D&D for an overall inspection and normal maintenance since it is clear to me that they are an honest capable group.