Kissimmee Collision Center in
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Address:1110 S John Young Pkwy, Kissimmee, FL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:34741
Working Time and Location
What clients say about Kissimmee Collision Center in Kissimmee (FL)
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My S2000 was side-swiped by a truck, its lug nuts peeled open the left rear quarter panel and door. When I got it back, it looked showroom new. They even touched up some nicks at no extra cost. Could not be more pleased.
Dec 25, 2024 -
Update: I returned to the location the next day and spoke with the guy who does the repairs. He said that the place has new owners which is why there was no one to attend to me the day before. He took my info, looked over a car and said he would get back with me with an estimate. He never got back to me. Went back today (Aug. 2) and noticed the Kissimme Collision signs are gone and only New and Used tire references are hung. I called to learn they are not currently doing collision work but are looking for someone to start back up that side of the business. _____________________________________ Wish I can write a review on actual service but since I am left standing at the counter with no one to acknowledge me, I cannot. Called from the counter, answering machine but does not accept messages. Call previous week to ask if I can bring in Thursday for estimate, was told yeah sure no problem .... Problem, waste of time and gas.
Aug 02, 2022 -
Did a great job repairing my vehicle which had a big dent on the driver side. Worked great with my insurance and got everything done in a timely manner. I do wish I would have gotten a little more communication. It was my insurance that told me they would have my car till the following Friday, which I found out by calling my insurance to let them know I needed to keep the rental car longer since I hadn't heard back yet from Kissimmee Collision Center. And when the Friday came I called them to verify it was ready for pickup. They were very busy though, and they were a LOT better at timeliness than Caliber Collision was. That is why I give them a 5 star because even though I do believe the communication needs some work, they did what they said they would do in a timely manner at a fair price, and she accidentally overcharged me $40 (because it was supposed to be covered by insurance), I didn't even catch it but she did and informed me and gave me the $40 back. Great company and highly recommend them.
Jul 08, 2022 -
Excellent service. My vehicle was serviced and finished within days not weeks! Friendly environment and no cost to me. Insurance paperwork was processed and even car rental company picked me up within minutes of my vehicle inspection. All thanks to Kissimmee Collision Center! Highly recommend!
Mar 24, 2022 -
Slow service. Rude customer service. Overheard a conversation of who I believe was the owner being severely disrespectful to a custom on the phone. Also very loud/aggressive person in general who is unpleasant to deal with. Had to stop for a tire change quickly. Took over and hour and nobody was ahead of me. Would go to a different place.
Nov 02, 2021 -
Repairs were done in a timely manner . My Chevy equinox 2013 look like a brand new car . I am very satisfied with the work that was done on my car . Steve and the whole staff treated me like family . Steve called the insurance on my behalf , and he explained to me the whole process . I definitely would go back if needed .
Jun 14, 2021 -
Call them first. After a battle with insurance companies to pay my car repair due to a nonfault incident, Kissimmee Collision was nice enough to give me a hand with the situation and repaired my vehicle as promissed and in perfect condition. 100% recommend. They care about the client first and they were super honest with me all the time.
Mar 08, 2021 -
They replaced a rusted door panel on the driver’s side. The installation and the blending of the paint job to the rest of the car is so good you cannot tell it was replaced. The business owner was very professional and friendly. He explained everything in detail in advance. I felt confident they would do a quality job. They did not disappoint.
Feb 27, 2021 -
Best place to get your vehicle fix after and accident. Very professional will recommend
Jan 15, 2021 -
This is my second vehicle that I have brought to Kissimmee Collision Center. Both times, they were extremely friendly and professional. The work that they have completed on both of my vehicles have been superb (not to mention, the paint jobs have been spot on!) They have gained a loyal customer because of the work they do. Thank you all for making me fall in love with my vehicle again!
Jan 08, 2021 -
Big debt of gratitude to Marine brother, Steve at KCC. Upon visiting the area from San Diego last September (2019) I saw that my 95 year old dad, a WWII Army Air Corps pilot had a piece come loose on the fender of his Camry. It wasn't a major fix but Steve offered a solution that would be quick and effective. They offered to take care of it and didn't charge us for it. You can't top compassion and care like that. I'm just sorry I took so long in detailing this event. I wasn't aware until now, of this medium for comments. These guys are great.
Feb 17, 2020 -
got the damage fixed perfectly to my fender and bumper after my first car accident. Was impressed with the smiles and friendly welcome the employees gave me during this stressful time. After leaving my car there for about week and a half they called me to pick her up. Car looked as if it never even been in an accident and i appreciate that. Thanks a lot u guys!
Nov 16, 2019 -
I had my 2016 Chevy Traverse hood painted at Kissimmee Collision. They did an outstanding job! Steve the manager was an incredible guy to work with. I absolutely would recommend this body shop!!!
Aug 09, 2019 -
5 stars!!!! I was on my way to pick my kids up from school and my tire went flat shortly after arriving here.I turned in and thank God cause the help I received was truly a blessing.They care filled my tire with air patched it up and told me actually what I needed to do. All free of charged. When you have heart that's where you want to be where people are real and care.I remind Collision Center!!!!!
May 06, 2019 -
I couldn't be happier with my decision to take my vehicle to Kissimmee Collision Center for repairs after a recent accident! They helped me through the process every step of the way. They were available when I needed them, and they even offered same day tow truck service. They kept me up to date with real time photos of my vehicle repair. I was very impressed with the time frame in which they completed my vehicle! My vehicle now looks brand new (at least the side that was repaired 😂). I will definitely be referring family and friends to Kissimmee Collision Center! Thank you once again!
Mar 09, 2019 -
After 4 emails back and forth confirm and an appointment the day prior. We arrive with our car that we towed in, only to be told that they “aren’t licensed” (Florida law doesn’t require but insurance company does) and the original fee agreed upon of $250 and $30 a day storage was now $500 and $50. LISTEN DON’T take your car here.
Dec 28, 2018 -
We had our car towed there after picking it up from tow yard. he (Steve) tried to help lower the prices since it was coming from our pockets and not through the insurance company. He even held the car while we tried to get the financing for the repair they are really awesome people and they try and work with you thank you guys so much for for your patience and help!!!!
Dec 07, 2018 -
I was on vacation from Michigan and was in an accident. These guys bent over backwards to help me navigate the process and expedite the repairs. The work was quality! And they are honest; after picking my car up a problem was discovered. I called and they had a part delivered within an hour and had me back on the road in under two hours at no extra cost. I highly recommend them!
Nov 06, 2018 -
My regular mechanic recommended this place after a fender bender. To put it as simply as I can: Great work at a fair price. Work was done in a timely manner and I was treated great. Nothing more I could ask for. Thanks.
Nov 30, 2017 -
Kissimmee Collision was by far one of the best shops I have been to. Steve and his staff were all very friendly and helpful throughout the entire process of my car being repaired. The final results were phenomenal. The car looks brand new as if nothing was ever damaged.
Sep 28, 2017 -
These guys will help you alot more than your "insurance preferred repair locations". I was in an accident where I wasnt even at fault and could have potentially lost my car and be left with nothing thanks to insurance. These people stepped in and left the rear of our car like new. Check them out and give them a call before you do anything else.
Jul 07, 2017 -
Great customer service thank you for all you guys have done for my vehicle i know i was a picky at first but I'm glad you guys fixed the minor cosmetics I requested. At first i was a little upset but you guys warranty your work and that is what counts you went beyond and over to make me very happy thank you guys
Feb 17, 2017 -
Kissimmee Collisions is probably the best experience I have ever had. They treated me very well, updates me on my car often, handled the insurance claims as well as handling the rental car. I had nothing but exceptional service. I would recommend this as my number one pick for auto repair to anyone. Thank you guys for making my 2015 Hyundai Elantra look brand new right off the lot. (:
Jan 19, 2017 -
From coordinating with my insurance company, to arranging my rental car. KCC handled everything. The repairs were not only done perfectly, to my 2014 Lexus IS 250 the time frame was quicker than promised or expected. Also with the picture update from the moment I dropped it off to the moment it was time to pick up I got a text. I wouldn't consider any other body shop if I need repairs again. They even cleaned the inside of my car. VERY SATISFIED!!
Oct 11, 2016 -
I had an accident and a needed to repair my car and this guys of Kissimmee Collision Center helped me out in everything!!! They called the tow truck and even they gave me a loaner car for free. Super friendly people. My car is Perfect now, and it last less than a week to fix it. Definitely recommend
May 11, 2016 -
We are very pleased with the outcome of my husband Truck, Kissimmee Collision Center BEST Body shop in Kissimmee or Central Florida. Highly recommended: Thank you Steve.
Apr 05, 2016 -
This was the first time in 30 years we have had an accident and Kissimmee Collision Center made the process painless. The staff was incredible to work with especially Rick and Dave. We would recommend their services to anyone who would inquire. they also had our back when working with the insurance company. We have a 2014 black Chrysler 200 that had $13,000 worth of damage and it came back brand new. Thank you Kissimmee Collision Center. 3/11/2016. I am editing this post and if I could I would change it to 0 stars. Let me start by saying we have always supported the little guy as with this. My one concern was the lifetime warranty and was promised this. The original owners have sold this to not so nice people. Albeit they have kept the original voice message. They have also let everyone go. Rick was awesome but no longer there and of course Dave sold it. We have had issues with the airbag light and a couple flaws in the paint. We have dropped off twice one of them for well over a week with nothing done. And have been informed that the warranty is void as it is under new ownership. Kissimme Collision you are to thank for us never using the little guy again. Many years ago your work was honor not these days. Needless to say I will do everything in my power to steer people away. If anyone needs any info post here and I will give you our contact info. STAY AWAY! THE NEW OWNERS ARE RUDE. Just look how the old owners were always 4-5 stars and now 0-1 stars.
Mar 11, 2016 -
If I could give out zero stars, I would. First of all, the staff is rude in different kind of levels.They treat you like you don't have the money to repair/paint your vehicle. Every time I tried to talk, they would cut me off and let me finish the sentence. They give you an estimate, then the other day it is a different price. They said they were going to charge me $2,900 to paint my car and when I took it over there, they raised the price to $3,400!! I advise you.... GO SOMEWHERE ELSE MORE FRIENDLY, THAT ACTUALLY KEEP THEIR WORD ON PRICES AND THAT HAS BETTER CUSTOMER SERVICE.
Feb 09, 2015 -
I had been having trouble with a commercial van and sought help from a local Kissimmee garage, Pepboys at Apopka, Tire Kingdom, Don Mealey and yet again another Pepboys at Kissimmee and no one was able to pin point the problem. Within a couple of hours Mark and his technician found it and repaired it. These guys are good and honest. I have no problem recommending them and would suggest other people follow suit too. It is unusual to find courteous, professional and honest people. I wish them good luck in the future. This is an honest opinion. I am not related to the garage or been paid to write this comment. If in doubt contact the garage and ask them to call me and I will verify this testimonial. .
Sep 23, 2014 -
My car was involed in a terrible accident. The staff at Kissimmee Collision took good care of me and i had no problems. The car looked better than new, I was very happy with there work.
Feb 06, 2013
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Want to sell your car?
We will buy your car in any condition:
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