Precision Collision & Restoration in
Winter Park (FL)

Precision Collision & Restoration delivers a truly exceptional, concierge, and customer-centered service. Their team of industry experts helped me to seamlessly navigate a challenging set of barriers, from start to finish - including the sourcing of highly specialized parts. I am amazed at the final product, and would wholeheartedly recommend them. They set the benchmark for high-end results.

I’ve never dealt with a better body shop, from the friendly and knowledgeable and communicative customer service, to the quality of work performed. They are extremely detail oriented and want your car to be fixed to perfection. They were a pleasure to work with on an unexpected bummer like a messed up car!

Amanda was the most helpful and communicative while my car was in their shop! She was extremely kind and understanding of my stressful situation. They did a spectacular job on fixing my car after my car accident and now it’s looking good as new! Forever grateful for this shop and all their hard work 🤍

From start to finish We could not have had a better experience. From the initial call to get the vehicle in after the accident to picking up the vehicle They were fantastic! Great updating us throughout the entire process and quick to respond back to us. They did amazing work and went above and beyond our Van was detailed inside and came back to us in amazing shape. We will have no hesitation working with them in the future. Could not recommend them enough to others for their amazing work and professionalism.

I have dealt with Precision Collision many different times. Heidi, Amanda, and the entire team have always shown great communication and professionalism! If you are looking for top-notch work and a business that cares this is the place to go!

I had a great experience with Precision Collision! The team was professional and detailed, and my car looks good as new. They finished the repairs quickly and kept me updated the whole time. Highly recommend them for any collision repairs!

I had such a great experience! The team was super friendly and kept me updated the whole time. They did an awesome job repairing my car and the paint job looks perfect. You’d never even know there was any damage! Definitely recommend them for anyone who wants great work and great customer service.

I recently had some work done on my 2018 Mazda, and I couldn't be more impressed with the experience. From start to finish, the staff went above and beyond. They were professional, friendly, and genuinely cared about getting my car back to perfect condition. The quality of the repair work was exceptional—my Mazda looks like it just came off the showroom floor. They kept me updated throughout the entire process and answered all of my questions with patience and clarity. It’s clear that they take pride in their work and value their customers. A huge thank you to the entire team for making what could’ve been a stressful experience completely hassle-free. I highly recommend Precision to anyone looking for honest, high-quality auto body repair with top-notch customer service!

Posting again in response to owner's response to my original review (both listed below) This just further cements my negative opinion on Precision Collision when I receive a passive aggressive response that is focused on showing all the reasons my negative review isn't valid. First off, not an inkling of an apology or sorry that you had a poor experience, but right into everything they did right while pointing out what I could have done differently (e.g. adding an OE rider for quicker parts delivery), blaming the insurance company, as well as trying to diminish my "lack of communication" argument by saying they communicated regularly. What is not said is that the emails I received from them were almost always in response to me having to continually call them for updates...reactionary, not pro-active. And adding the women owned business piece and the implied portrayal of me not being respectful or acting with integrity because somehow my actions (or my negative review) were because I don't respect women is extremely offensive and disingenuous to say the least. I did have a rather firm conversation at the end of this process where I said things were unacceptable, expressed my frustration, and said I expected the final call be made to the Progressive agent for final approval. It might have been an uncomfortable conversation as it was negative, but there were no insults or more importantly, ZERO references to the problems somehow being gender related. While the common phrase"the customer is always right" is certainly not always true, the attitude shown in their response is more along the lines of the "customer is always wrong" ...definitely not a place I would feel comfortable doing business with My original review: I'd read many positive reviews of Precision Collision so felt comfortable taking my daughter's car there for repairs after an accident. Initially, Heidi was great in getting us started, getting the Progressive insurance rep out to provide an estimate and getting the process started. One month later and finally getting our car back, my experience changed drastically to a very poor one and a place that frankly I would not recommend to anyone. I had to constantly call for updates on when parts would be ready, when the repairs would start, etc. Several times I was told that they'd get back to me with an update and...crickets. I was always having to call them, no urgency at all. Sometimes it was the Progressive rep delaying them, sometimes it was the parts not arriving, and so on...Amanda was my primary contact for most of the time and she was not very customer-centric at all. Never got back to me and was like pulling teeth to get an answer. I get that there are delays and part of the repair process is contingent on the insurance company, but Amanda's overall detached and cold attitude and lack of communication was terrible. 32 days later, our car was fixed....and was was basically a body repair job and a few mechanical parts to replace. Houses are built quicker than this. Response from the owner 3 hours ago Thank you for taking the time to share your feedback. We provided consistent weekly updates throughout the repair process and worked hard to move things along despite delays caused by your insurance company and parts availability. We always encourage customers to consider adding an OE rider to their insurance policy — it helps prevent these types of delays by allowing the use of original manufacturer parts instead of waiting on approvals for aftermarket options. As a woman-owned business, we take great pride in the professionalism, integrity, and respect we show every customer. We ask that the same level of respect be extended to us. Our goal is to provide quality repairs and excellent service, and it takes cooperation and understanding on both sides to achieve that. We truly appreciate your trust in us and wish you and your family all the best moving forward.

The work was great the customer service not so much. My car overall looked amazing and still does! So, thanks for that!

Hit a racoon coming home late at night and was absolutely devastated about how much damage it caused. But precision collision got us in quick for an estimate, gave us a reasonable price to get it fixed and it only took a few days to repair once the parts were delivered. My whole bumper was messed up along with the underneath shield, but when I picked it up my car looked good as new! It felt like I was driving off in a brand new car. Thank you so much to those who worked so hard on my car, would recommend them to anyone. If you need a repair give them a call, you won’t regret it!

These guys live up to their name. My car looks and feels brand new again. Like nothing ever happened. They have excellent attention to detail. Thanks

Heidi and Amanda McDaniel are the face of Precision Collision and are the ultimate in professionalism, knowledge and efficiency. They make what could be a trying experience- vehicle damage repair- easy. They are pleasant and treat customers with absolute courtesy. I’ve been taking my cars to Precision for years and the work has always been excellent. I highly recommend this company as one that can be trusted with your vehicle repair needs.

We highly recommend Precision Collision. The crew at Precision Collision did an amazing job repairing our car after a rear end crash. Perfectly matched the difficult to match red paint. They even detailed the car inside and out. They worked with the insurance when the damage was more than the initial estimate so we did not have to do that and they got paid what it cost to repair our car. Everyone we spoke with was helpful and professional.

After my car was damaged, when a storm knocked down an oak tree onto my house and driveway, I began looking for a reputable body shop to make repairs. After looking online for some time, I came across Precision Collision and Restoration in Winter Park. I looked over their website and was impressed. I was especially impressed with the large number of five-star reviews. I made an appointment and when I arrived the damage was thoroughly inspected, and I was given an estimate. The estimate was very fair, so I decided to bring my car in for the repairs needed. The repairs were completed ahead of time. I own a 2013 Kia Optima, and I was concerned that there might be a problem matching the paint after so many years. The paint repairs were perfect. The hood had to be replaced as well as a side mirror. The quality of workmanship was amazing. Everything looked brand new! Precision Collision and Restoration exceeded my expectations. For anyone needing a quality repair job for your vehicle I highly recommend this company. You will not be disappointed!

I recently brought two of my vehicles to Precision Collision & Restoration for body work, and I couldn’t be more impressed. From start to finish, the team went above and beyond to take care of my cars. The quality of the work was excellent, pricing was fair and transparent, and most importantly, the communication was outstanding. Heidi and Amanda were both incredibly helpful and kept me informed throughout the entire process — it’s clear they truly care about their customers. I’ll absolutely be returning for future work and won’t hesitate to recommend them to friends and family. Thank you for the great experience

Amanda and Heidi were friendly, easy to work with and kept me updated throughout the process. My car looks brand new. I didn’t think it was possible for it to look as good as it did before my accident but they made it happen. I would definitely come back if I ever need them.

Exceptional! The work was outstanding. Great quality and attention to detail with extra service and care above and beyond! Heidi and Amanda couldn't have been more helpful, working directly with insurance and providing timely communications start to finish. Highly recommend. Many thanks.

I would like to send many thanks to Heidi and Amanda and their people. The job was not trivial but was done above and beyond. The paint matches perfectly (that was one of the main reasons I went to this place), all sensors and accessories work! Eventually the car was cleaned perfectly , exactly like I would do. I recommend this place for 200% in case you need a car repair after collision. Excellent experience. Honest people. I am happy.

No one wants to deal with the headache that comes along with vehicle damage after an accident but Precision Collision made the process as simple, efficient, and pleasant as possible. Heidi and Amanda provided great service and sure my questions were answered and were quick to pick up the phone or send me an email to keep me updated on the status of my car and the claim. Even though my vehicle was deemed a total loss, this dedication to service never wavered. Heidi even went above and beyond by helping me clear out my vehicle and chatting with me about what to look for in my next car. I would recommend this shop to anyone needing body work and they will be my first call if I ever need it in the future. Thank you guys so much!!

I am SO HAPPY I chose to work with Precision Collision!! They made it an extremely good experience for me. They are honest, well organized, do great work and offer great prices. I researched 12 different auto body shops and visited 3 in person to get quotes before deciding to go forward with them. It can be so stressful to find an auto body shop that you trust enough to leave your car there and that they aren’t going to play games with you later on. And on top of that, that it’s actually going to be a good job and you’ll be happy with the work. Precision Collision exceeded my expectations! Right from the first conversation I had with Heidi I knew I was dealing with a professional. They have so many manufacturer certifications they are beyond competent. Amanda runs the office very well, is a delight to work with and very straight forward. She made the whole experience a straight shot and my car was done on time. They even provide you with a checklist before drop off to help you prepare! I never had another shop be so organized. Even more impressive, during my first appointment, I got to meet and speak with the technicians that were going to do the work. With most other places, all of the technicians are behind a wall and you never really get to see who’s working on your car. Chip was kind enough to take the time right then to make sure the new headlight bulbs I ordered were going to fit in my new headlamps. All three gentlemen, Chip, Mikey and Kenny, were easy to talk to, knew what they were talking about, took the time to explain things to me, paid attention to detail and do great work. I felt very comfortable leaving my car in their hands. My front bumper came out beautifully! I love my new headlamps and headlights and they’re aligned perfectly. The bumps that were removed also came out great. They have my RDX looking brand new! Beyond this, their quote was hundreds less. They are head and shoulders above the competition- frankly I don’t think they have any competition. I will be happy to refer them to friends, family and neighbors. Thank you again for making it such a happy outcome for me! It’s very appreciated.

From start to finish they did an amazing job. One call to my insurance they did the rest. They did amazing work and did it in a good time. My car was detailed before they gave it back to me. Heidi was amazing an always responded to my texts and calls. Wonderful place and will go there again if I need to.

After my beautiful new car was rear ended I came to Precision Collision. Heidi was so kind and helpful with working with the insurance company. She was communicative about what was happening with the car and stayed on top of the insurance company. I have a matte paint with a bit of a sparkle on my car. Precision was not happy with the original paint result after repair, so they called the paint experts back and it ended up looking perfect! The match was amazing! I highly recommend this business. I never hesitate to tell someone about the amazing customer service and restoration teams. Thank you!

They really stand behind their work. Almost two years after they fixed my van, I took it through a bad car wash and it sprang a leak in the trunk. I called Precision Collision & Restoration and they fixed it, no questions asked, even though in all likelihood it wasn't their fault. I was floored by how helpful Heidi is in a world where it increasingly seems like most people only do the bare minimum.

I’m incredibly grateful for the people that work here. I fell victim to a predatory body shop that was charging egregious prices for their work. I’m talking, trying to charge $600 for taking photos of damages and uploading them to Google drive and $800 for an estimate fee. When those people tried to take advantage of me, I yanked my car out of there and had it transferred here. Heidi, Amanda, and their techs saved my car. The damages to the vehicle were from front bumper to back bumper, with major damage to fender and with their work, no one would ever know I was in an accident. They work with insurance adjusters, not against them which made it a painless process. They also work with Holler Honda for tires and alignment. My car truly feels brand new again thanks to this shop.

The work was great! I am very happy that I had Precision Collision take care of my bumper repair. I was referred my the Magic Mechanic. That referral alone made me feel very secure in my decision. Amanda handled my estimate appoint really well. She clearly communicated about what was needed, how long the repair would take and how they would handle my repair. She called right on schedule to let me know it was done. I am very pleased with the work. Heidi had my car ready when I got there and in talking with her you can see what a quality place this is. They really care about their employees and it shows in the work and in the shop.

Very professional not only did they repair my vehicle better than new but when the insurance was not cooperative precision collision helped me more than my own insurance. They made sure that all the parts for my vehicle were new and the paint job matched the rest of the vehicle. I would 100% recommend Precision Collision the work is great and the owner Heidi was there for me every step of the repairs.