Toyota of Orlando Certified Collision Center is here to fulfill all of your auto body repair needs! Whether you've been in a car accident, need car paint services, or are just looking for quality, affordable repairs with exceptional warranties, our Toyota body shop can help. We provide auto repairs on all makes and models using state-of-the-art equipment and tools, work with all insurance companies, and have convenient online tools for scheduling and estimates. Additionally, we're the only Toyota Certified Collision Center in Orlando. Let us get your car looking like-new again - schedule your auto body repairs with the Toyota of Orlando Certified Collision Center today.
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What clients say about Toyota of Orlando Body Shop in Orlando (FL)
From the moment I walked in until the time I picked up my car, the staff was friendly, professional, and attentive. My service advisor kept me well informed throughout the process, providing regular updates on the repair progress every few days. As an added bonus, my car was returned spotless—washed and thoroughly cleaned inside and out. For those renting through Enterprise, the convenience is unmatched—their office is on-site, and a service agent brings the rental car directly to you, saving time and eliminating extra stops.
I had an outstanding experience at Toyota of Orlando body shop. The entire process was handled with true professionalism. I especially want to recognize Cristina at the front desk. Her inviting mood, attentiveness, and upbeat attitude set the tone for the whole visit. It’s rare to find someone who blends efficiency with such charm and positivity.
Great experience! Would definitely return if I needed more work done on my car. Jacklyn at the front desk was super helpful and made the experience much better.
I had such a great experience at the Toyota Collision Center in Orlando! Jacky at the front desk was amazing — super friendly, patient, and kept me updated throughout the whole process. She made everything easy from start to finish. The team did an excellent job on my car, and it looks brand new again. I really appreciated the great communication and professionalism.
Got my car serviced here few days ago and everything went super smooth, all the staff was super friendly, especially Cristine! She was so professional, kind and had a great attitude! :)
Jacky and Cristina were amazing and absolutely helpful in getting scheduled and steering me in the right direction. I highly recommend coming here to get your car fixed.
Cristina was amazing and made sure to keep me informed and updated about all the working being done on my vehicle. Her customer service went well above and beyond the standard and would recommend 10 out of 10. Thank you again!
Had a great experience at the Toyota Body Shop of Orlando! The staff was friendly and professional, and my car looks brand new. Special shout-out to Cristina at the front desk. She was absolutely wonderful, super helpful, and made the whole process stress-free. Highly recommend!
I recently had the pleasure of working with Cristina at the front desk of Toyota of Orlando's Collision Center for repairs on my 2016 Toyota Camry following a minor fender bender. From the moment I walked in, Cristina's warm, professional demeanor set a positive tone for what could have been a stressful experience. As someone who's dealt with auto body shops before, I can confidently say her customer service stands out as truly exceptional.
The service here was absolutely stellar! ⭐⭐⭐⭐⭐ From the moment I walked in, the front desk team made the experience smooth and stress-free. A special shout-out to Jacklyn—she went above and beyond to answer my questions and kept me updated every step of the way. The other front desk girls were also amazing—friendly, professional, and genuinely caring. It’s rare to find such great customer service these days, but they made me feel valued and taken care of. Highly recommend this location if you want top-notch service and a team that truly puts customers first!
I had a terrible experience with them due to lack of communication. I was repeatedly advised that my vehicle would be completed by 09/19, receiving numerous text messages stating that the repairs were on schedule for 09/19. On the day of, I received another text message stating my vehicle was completed and ready to be picked up. I left work early only to be told my vehicle is still missing crucial repairs and it wouldn’t be completed by the following Monday. If my vehicle is delayed, that’s fair, but don’t communicate to me that it’s completed so I wouldn’t have to waste my time coming there. Just a massive inconvenience that could be avoided if communication was improved.
They were only supposed to do some repair work on the passenger. side of a $70000 truck. They end up leaving wires hanging on the inside, scratching my tailgate.
Not sealing the window that they were supposed to do, and it ended up leaking water into the back of the truck in the cab and left over an inch of water. It happens every time rains they end up buffing the entire vehicle and left buff marks in a black $70000 truck. Very poor quality in their shop. Those guys don't know what they're doing. I would highly recommend not going there with any of your vehicles.
I had a great experience working with Miryan Benito at the Toyota of Orlando Collision Center. From start to finish, she was an excellent communicator who kept us updated every step of the way. My child was in an accident that wasn’t her fault, and Miryan made a stressful situation much easier to navigate
I had the pleasure of working with Cristina at the Toyota of Orlando Body Shop, and I couldn’t be more impressed with her level of professionalism and care. From the moment I walked in, she greeted me with a warm, friendly smile and took the time to really understand my concerns.
Cristina went above and beyond in keeping me updated throughout the entire repair process. She answered all my questions with patience and explained the details of the work being done on my vehicle. Not only was she knowledgeable, but her genuine kindness and commitment to customer satisfaction really made a difference. It’s rare to find someone so dedicated to providing excellent service.
The work on my car was flawless, and it was ready right on time something I really appreciated given how busy life can get! I left the shop feeling confident that my car was in great hands.
Thank you, Cristina, for making the experience so smooth and stress-free. You truly set the bar for what exceptional customer service looks like!
Cristina was amazing, very professional and punctual and made the process a breeze. I will recommend to everyone to use this location. Thank you Cristina for taking pride in helping your customers!
The repair was flawless—the Truck looks like new. The service was professional, timely, and the customer care was excellent. 100% recommended! We would definitely come back if needed. Thank you for the outstanding work!
Cristina was AMAZING!!! Very friendly and courteous. Helped me out with all my needs and answered all my questions throughly. Very impressed with this Toyota location and will be back!!
I had the lovely pleasure and speaking with Cristina when I called asking questions about my Tacoma. She was professional and super helpful getting me in contact with the right people when I had issues with my financing. 10/10 would come back just from her quality of care
I came here to have a few scratches and scuffs on my car taken care of. Maria was incredibly kind and helpful throughout the process. Jacklyn and Christina were also very polite and welcoming. I felt taken care of and appreciated.. Highly recommend!
What an amazing experience. I came in to get my Toyota Tacoma fixed and Cristina made the whole process very seamless. From beginning to end, she answered all my questions and had such a positive attitude. :)
All the staff on our un scheduled visit were very helpful. I really appreciate the time and help they gave me on a very challenging weekend. Lex Williams assisted us and he did a great job in explaining what the problem was. He was able to get us on our way in a timely manner.
Cristina honestly made our whole experience so much better. She was warm, helpful, and genuinely cared about making sure everything went smoothly for us. We’re really grateful for how she treated us, it’s rare to come across someone like her!
Picked up my car looking good as new! The team here did an amazing job. Special thanks to Jacklyn at the front desk—she was so helpful and kind throughout the whole process. Great service from start to finish!
Our experience here was great compared to our previous in other locations! Quick and straightforward overall. Quick tip: If you need exceptional service, ask for Cristina - she was phenomenal!
My car looked like nothing ever happened. 10/10. The paint matches exactly my car. Most times when you take your car other places the paint isn't the exact match it's off. But yea I have no complaints I'm definitely satisfied.
Amazing team very professional! Especially Julissa in the customer service department was excellent, super knowledgeable had all the answers to any questions I had. Amazing staff 10/10 get your car fixed right the first time with no stress.
Road debris damaged the front of my beautiful Lexus Rx 350. I was so glad my insurance company used them for body work since Lexus vehicles are made by Toyota. I hoped they would do a great job. They exceeded my expectations! Thank you all so much.
Simply the worst choice for fixing my car. Replacing a door and a small dent in a part of the cabin. They don't care about meeting deadlines, they gave me 3 different dates and they have to redo the painting that didn't look good. I really hope they review how they treat customers, deadlines are made to be met, my car has been in the workshop for 1 month for a 40-hour job. All my cars are Toyota (I have already bought 5 new cars) I have never needed a collision service and now that I did I chose them because they are Toyota, but I was bitterly disappointed. I hope that one day (who knows when) my car will be ready without any problems!
Great honest service. Desk agents I spoke with on phone were great, Jason took good care of me. Had felt that previous estimates other places seemed excessive for the simple fix I was looking for. He even had some paint transfer buffed out for me. No one made me feel like I was being unreasonable by not wanting to paint the whole bumper like at other shops. Thanks Jason.
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