Greenway Kia West in
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Address:3407 W Colonial Dr, Orlando, FL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Kia dealer
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Website:
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Zip Code:32808
Working Time and Location
What clients say about Greenway Kia West in Orlando (FL)
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I recently got my car back after over a month in service. The process was very stressful at times I went through multiple advisors, communication was poor in the beginning, and it was frustrating not getting updates or clear answers. I had to call and push for information several times myself. However, my new advisor Keiara really stepped up toward the end and helped get things moving so I could finally get my car back. I truly appreciate her effort and professionalism during that part of the process.
Oct 27, 2025 -
For starters I got my car on September 10 a certified pre owned 2023 Kia Soul set up by my boy Malcom , unfortunately on October 10th I was Tboned at an intersection. Car was totaled, and I thought I was fresh out of luck. Called Malcom my sales guy for the info on my GAP insurance. When I got there not only were they prepared for me, but Malcom and his brother Elijah were very reassuring in the fact that they would be able to get me into something new that day. And that’s exactly what he Malcom ended up doing, walked in for a GAP contract left with a brand new loan 2025 Kia Soul interest went from 18% to 6%. The finance manager Asher knew exactly which lender to get me with was certain of himself, quick and efficient.
Oct 25, 2025 -
Tony sells department we purchased a Kia sportage 2026 have great experience no pressure only got me a perfect deal went to other dealerships didn’t get the offer that he gave me. They were far away from the prize that he offered me. I recommend everyone to come and check with Tony. He will take care of you as family. Thank you Tony appreciate you so much you deserve more than five stars
Oct 24, 2025 -
I had an unexpected situation where an animal got into my engine bay, and the team at Greenway Kia West handled everything amazingly from start to finish. The communication was great, and they kept me informed the entire time so I always knew what was going on. A huge thank you to Brian, my service advisor, for being so kind, professional, and attentive throughout the process. Mark, the service manager, was also kind, professional, and attentive, making sure everything went smoothly from start to finish. As a customer, I truly felt appreciated and valued for the honesty and care they showed me throughout the whole process. There was a strong smell inside the vehicle after the incident, and they had their detail team clean the car thoroughly. When I got it back, it looked and smelled brand new. They truly went above and beyond to make sure everything was perfect. Most service departments throughout Orlando aren’t as honest, attentive, and professional as the team here. I can honestly say I’ve found a home for my car to be serviced at Greenway Kia West. Brian and Mark provided outstanding service, and I highly recommend this location to anyone looking for a team that genuinely cares about their customers and delivers top-quality service every time.
Oct 22, 2025 -
Tony in Sales Department was excellent! He was so attentive and helpful throughout the whole process. I appreciate all he did and really made the car sales process smooth and simple. Thank you Tony!
Oct 19, 2025 -
Tony at Sales was great. I came in wanting a trade and he was able to get mr a great deal on a new car. He also went above and beyond with helping me get great car insurance. I will most definitely recommend going thru him if you are in the need for a car. Period.
Oct 18, 2025 -
Elijah has sold me 2 cars and absolutely loved each one! Both had under 10,000 miles and no damages!
Oct 15, 2025 -
This has been a wonderful experience from beginning to end. Tony my representative walked me through each step, answering any questions I had. He went over and above what I would expect from a "car salesman." There was no pressure, and I would highly recommend Greenway Kia to anyone looking for a new car. Great cars and service!
Oct 10, 2025 -
My first Kia purchase. I needed a gas efficient and safe small suv. I lived over two hours away since they had the exact model/color I was looking for. I made a day of it to test drive and Muhammed was amazing, no pressure and answered all the questions I had. I came back the next week and purchased the suv. They worked with me over the phone to make sure I had a super streamlined fast experience and even had the car ready when I came to pick it up. Lastly, I have a city parking pass that isn’t cheap yearly on my old car and Muhammed took the time to remove it and place it on my new Kia. I was upset when I got home and then realized he actually transferred it for me without me even mentioning it because I forgot. That is the little things folks! My family owned car dealerships so I know how some can be and Greenway was a very pleasant experience and if you are in the market for a Kia, I would definitely go see them. Muhammed and the finance team really took the time to make sure I had a pleasant experience.
Oct 05, 2025 -
⭐⭐⭐⭐⭐ Tony at Greenway Kia West is amazing! He truly went above and beyond to make sure I got the deal I needed. He told me he could get it done — and he delivered, not just once but both times I’ve worked with him. Thank you, Tony, for your outstanding service and dedication. Highly recommend asking for Tony when you visit Greenway Kia West!
Oct 01, 2025 -
Went to test drive an EV6 and EV9, both great cars. Worked with David. We didn’t end up buying because we were primarily just browsing anyway, but really appreciated that they weren’t trying to use high pressure or other shady sales tactics. Plan on coming back to Greenway when we’re more in need of a new car vs browsing, and will be recommending to friends and family!
Sep 27, 2025 -
Personal & Appreciative: ⭐⭐⭐⭐⭐ Huge thank you to Tony for going above and beyond for us! He didn’t just sell us a car—he helped us find the right one and worked hard to make sure everything fit our situation. He was patient, kind, and incredibly helpful throughout the process. You can tell he genuinely cares about the people he helps. Because of Tony, we’re driving a car we love and feel great about. Couldn’t be happier with the experience! Charlie!!
Sep 21, 2025 -
The overall experience during this car purchase was positive. There was one issue that impacted my decision to rate lower than 5 stars. The negotiating of price and financing was presented one way however at the signing of deal to complete the sale it was totally different . False promises on payment expected .
Sep 18, 2025 -
Hello everyone! I had an amazing experience with Greenway Kia. My salesman Tony Hamdan is such an amazing guy. He truly loves what he does and made sure that I had an amazing first time car buying experience. I told him my budget and the idea I had for a vehicle and he really went out his way to help me find the perfect car. I'm so happy and excited to have bought my first car from Greenway Kia. I truly want to thank the entire Greenway Kia team , And Tony, for helping me to have such an amazing experience.
Sep 12, 2025 -
I made an appointment to get my driver side window fixed and my auto start button stop working on my 2025 Kia Sorento. The motor stop and window would not going down and I checked in at 9:00am and they had my car all day when I was told it may be 5 hours if they had to order parts. I drop the car off and waited to call them about 4:50pm because I haven’t heard anything from them regarding my vehicle. The service advisor told me her lifted a voicemail to tell me to pick up my car, which was not true. So, I was told it’s not fixed and they had to order the window and they can’t fix my auto start due to Kia rules. This is a brand new car and things out of my control is braking apart and Im still under warranty. It’s raining everyday here and they put plastic over my window when I ride highway miles and it’s already pulling up and coming off . I have to drive 2 days until they call me when they have a part is in!! As I go to pick up my car they lost my keys, and I waited more than 30 minutes and they said they the tech left my car across street from the service with my key left inside an unsecured lot with easy access for anyone. I’m so done with Kia!!! Very unacceptable Kia Greenway Colonial Dr, Orlando!!!
Sep 08, 2025 -
AJ helped me out so much I wasn’t very familiar with Kia’s but he show cased me everything about the car , took his time with me, and got me an amazing deal, loved the service !
Sep 04, 2025 -
I recently bought a car from green way Kia West, and I couldn’t be happier with the experience. Tony was my salesman, and he went above and beyond to make the process smooth and stress-free. From start to finish, the service was excellent - I felt like I was in good hands the entire time. Tony was professional, friendly, and made sure all my questions were answered. I’m very satisfied with my purchase and highly recommend asking for Tony if you’re looking for a car at Key West!
Sep 04, 2025 -
I recently purchased a car from Tony at Greenway Kia West, and I couldn’t be happier with the experience. From start to finish, Tony was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He took the time to answer all my questions, explained every detail clearly, and made the whole process smooth and stress-free. What stood out the most was Tony’s friendly personality and no-pressure approach—he made me feel comfortable and confident in my decision. If you’re looking for a new car and want to work with someone honest, patient, and dedicated, I highly recommend asking for Tony. He truly went above and beyond!
Sep 01, 2025 -
I cannot say enough great things about Tony at Greenway Kia West. From the moment I stepped on the lot, he completely changed my perspective on car shopping—a task I usually dread. What is normally stressful, overwhelming, and something I’d rather avoid, Tony somehow made enjoyable, even fun. His customer service is unmatched: attentive without being pushy, genuinely relatable, and refreshingly down-to-earth. He took the time to understand what I was looking for, explained everything in a way that made sense, and made me feel like more than just another sale. His patience and professionalism made the process smooth, while his humor and positive energy turned it into an experience I’ll actually look back on fondly (a first for me when it comes to car shopping). Tony has that rare ability to connect with people, meet them where they are, and make the entire process feel easy and personal. He isn’t just selling cars—he’s building trust, confidence, and relationships. Greenway Kia West is lucky to have him on their team, and I highly recommend asking for Tony if you want a car-buying experience that feels supportive, genuine, and surprisingly enjoyable.
Aug 31, 2025 -
Just got the new car with the best and most beautiful representative Tony Hamdan very recommend to be worked with I went to serval dealerships that were terrible at doing their job and yet he got me approved with an absolutely amazing deal great service.
Aug 30, 2025 -
I had a great experience working with Tony Hamdan here at Greenway Kia West. He was very knowledgeable, patient, and made the whole process smooth and stress-free. He really listened to what I was looking for, answered all my questions, and helped me find the perfect car without feeling pressured. I appreciate his professionalism and genuine effort to make sure I was happy with my purchase.
Aug 29, 2025 -
BUYER BEWARE! in all my years of car shopping, this is by far the most shady dealership I’ve ever come across. Don’t let them fool you into financing with them or with their partner credit unions. They simply told my friend and I what the rate was (which wasn’t far off from outside financing) but added additional monthly cost to the number without telling us and hoped we didn’t do the simple math. It would have cost us thousands. Which explains how after coming to an agreement on the out the door price why they tried to force us after the fact to finance through them. Lied to us about selling the car to lure us back to the dealership. The lies kept coming. No call back from sales director. Continuous lies from sales management and reps. STAY AWAY. Kia is a great manufacturer but this dealer does not do it justice. There are much better options.
Aug 16, 2025 -
Let me tell you about a superhero name Bryan from the service department. He was so professional, amazing and down to earth when it came to the assistance/repairs on my car. I was really unsure on how I was going to pay for a much needed repair along with the results. He gave me the reassurance and confidence I needed when it came to my vehicle. He was very friendly and polite throughout the whole experience. I can say that he lifted a huge weight off my shoulders knowing my car will run a lot smoother with an affordable payment plan. I’d recommend him to anyone for their car service. I hope to see him again the next time I need service or receive the same exceptional customer service he provided me. I truly hope he gets the recognition he deserves. Thank you again for everything Bryan.
Jul 21, 2025 -
Thank you!!! The process was long but between Amire , Joseph,the salesmen and Asher, one of the bosses, they did everything they could to make this a very special and well deserved treat for me to experience. They were patient, professional and committed. My partner and I LOVE our NEW 2025 KIA K4.
Jul 08, 2025 -
Came in for a tire replacement that is protected under Road Hazard Coverage.. 4 hours later we have to get approval for a service that we pay for. Absolutely ridiculous. Zero customer service. The Mechanics take more cigarette breaks and pray on single women than actually working. You will wait all day long just to say come back tomorrow. Don’t buy a vehicle from this location stick to a more reputable Kia dealership.
Jun 16, 2025 -
I had amazing experience! The sales associate David Cortez was fantastic and knowledgeable. He also spoke Spanish. Everyone was so kind and helpful during the process. Anas his manager even came over to introduce himself and greet me. 5 stars all the way!!!
Jun 02, 2025 -
I live in Colorado and I purchased a car online and worked with Joe. I was super skeptical but he was really great! He was honest, the process when smoothly and he communicated with me really well. I received my car and I’m super happy. 10/10
May 01, 2025 -
BEST DEALERSHIP EVER! I had some tough experiences trying to buy a Sorento in Atlanta, and flew down to West Palm Beach because they had the car we wanted at a great price. Can't say enough about working with the rep Jhonny and his manager Sam. Buying a car is a big investment and they truly treat you with respect and make the process great.
Apr 26, 2025 -
Since the first day that I got my car, the key never worked, it was to many things that happened but finally, the gm helped me and I finally got a car that runs in a perfect way, until yesterday, the battery was death at all. I got a used car, understandable, but I paid a recon fee that was 2500, meaning that the car was 150 point checked, and everything else… but until now I never understood, why the key didn’t worked from the beginning, and now after one month of use, the battery needs to be replaced . I don’t really want to come back, because it will be the same story than before. Just want that if you charge a 2500$ fee for RECON “reconditioning” as I was told, Then you really sell a car in a good condition. And I mean the car is good, I love it!! But I can wait that kind of thing from a regular dealership, not from a recognized dealership as greenway Kia. I give 2 stars because at least they solve the key issue.
Apr 16, 2025 -
I purchased a 2025 Kia k4 as a birthday gift to myself from Kia (West) and I couldn’t be happier with my experience. I was referred to Salesman Jeremy who was very friendly, knowledgeable, took the time to understand my needs/ questions, made sure I got the car I wanted, and never pressured me into a decision. From the top notch customer service to the fast smooth car buying process, if your looking for a dealership that actually cares about it’s customer, I HIGHLY recommend salesmen JEREMY who’s extremely the best with ensuring you have a stress-free car buying experience.
Mar 22, 2025
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