Zack and his guys took excellent care of my F-350 diesel truck, highly recommended mechanic!
Fair price, top quality repair job, quick turn around time, very happy with everything!
I wanted to say Thank You again for such great service I received
You all are so pleasant to deal with...I've NEVER had one bad experience to date and have been taking my two vehicles to you now for many years and still the same quality service ... Just so grateful that I found you guys..Have a great day🙂
I have taken my vehicles to Family Auro multiple times over the years. The guys provide excellent service and are always honest about what work needs to be done and what doesn't. As a woman I've felt taken advantage of many times by other mechanics and I've NEVER felt this way at Family Auto Service. I know my vehicles are in good hands!
I just love that I found this honest and friendly auto repair shop just a mile from my home. They put tires on all the way around and checked my ac. The AC just needed freon and that's all they did. Wasn't overcharged at all. I can now breathe easier after finding this shop!
if I could give them a zero I would. I took my dad's old jeep to get fixed and trusted them to try to see if they can fix it. They were not able to fix it. when I went to pick it up and had it towed back to my house, wires were hang out of the dashboard and under the hood engine area. the bumper is falling off now.. I am not upset that they could not fix it, its the fact they did not put it back together the way it was before I took it to them...
The staff at family auto is very professional and you can tell they care a lot about their customers. They fixed my car fast and it runs better than ever!
The mechanics at Family Auto are efficient, honest, and kind. They are senior citizen friendly and are very generous with their time and work and sometimes don’t even charge a dime for some jobs. They are and amazing at their craft. The office manager is very sweet and pleasant to talk to. She has great manners and a fun personality. They’ve been my mechanics since the 90’s and I won’t go anywhere else!
I have been a long time customer of Family Auto and have always been pleased with their service. They have great availability whenever I need to call for auto issues. All of the staff is friendly as well! I would recommend anyone to Family Auto Service.
I drove from Jefferson City Missouri to Inverness Florida because my mother was on hospice. I needed a oil change in my transmission oil change and some gaskets and filters before my long journey back. I found family Auto and Melody she touched my heart we had 5 hours of conversation there and the mechanics were all so gracious and sweet they even bought me lunch because my car took a little longer than it was supposed to with no fault of their own. I'm happy to say that I made it home safely back to Jefferson City Missouri and I would recommend this family Auto for all your car care needs! thank you so much for your service.
We are a 3 car family and we bring all of our cars here for anything they may need. They are honest, professional, and very helpful in explaining any problems they find. We've never had a bad experience here.
Alex and Zach are absolutely a blessing to deal with in the automotive world😊They have always called me to let me know how much it would be and the time frame of when it would be done . I want to THANK them for the great work performed on my vehicles ...it feels so good to be able to trust and feel confident about the work being done on the vehicle ...Thank you Thank you
Great professional folks. I issues with my 1995 dually over heating with a bad radiator. They got me in fast and efficient. The price was bad ethier being a out of towner.
This place was taken over by two cousins that arat all good mechanics if you look further into their reviews you will see a lot of the people have the same issues,if your not a mechanic you wouldn't know that's the problem ,my truck I brought in to have water pump fixed drive it in there ran perfect get call ro the shop they tell me it stpe running,now a good mechanic would check over work and fix the problem cause it drove a1 in there but instead they call saying it's not waterpump it's the fuel system I just had replaced four yr ago for 1300 which it was not. They also the charge me for the gaset they also broke on the sensor that they broke cramming pump in there which cause it not to start. I have a nother mechanic explain this to me after I had it towed out of there wniaked for money back they lied and told me their no senor,anyone can Google it and see there is
I recently moved to Citrus County and was looking for honest, reliable, convenient and reasonable auto service place. I searched Google and found Family Auto Service, great reviews and is conveniently located near where I live. I brought my 2016 Acura RDX there for an oil change a few months ago and then recently to have the car checked out completely, because I am going on a long road trip. They replaced two tires (which I requested),oil change(I requested) checked brakes, fluids etc. Alex showed me the front brake pads which were 50% worn. I told them to go ahead and replace them. They did a complete and thorough job maintenancing my car and I felt confident to go on my long trip with no worries or concerns. All the work was done well, efficiently and at reasonable cost. Alex and Zack are the owners and mechanics that serviced my car. They are very knowledgeable and definitely trustworthy and honest. I highly recommend Alex and Zack and Family Auto Service in Inverness.
I took my truck out to them for some major work. I didn't trust any other shop and was I not wrong! They did a beautiful job and cut no corners. All the little things were done and I think that alone separates them from other shops. I am completely happy with their work and their ethics. I have more work to be done and Family Auto is the only place I will go! Their work is outstanding.
Great place. Always been more than fair on price and have never done anything without contacting me before the doing any type of work. Super good people.
These guys are respectful, honest, and fairly priced. $53 for an oil change ain’t bad considering that’s the cost of doing it myself and it was done in about 30 minutes. I had them check my car over since I had previously been told I needed a full suspension replacement and the guys at Family Auto confirmed they were trying to swindle me out of money. They previously patched a tire for me, also at a decent price with a quick repair. Happy customer!
My car broke down very far from the repairman I always went to. I had to find a local auto repair shop. I was a little scared that it would be too expensive or that they wouldn’t be able to do it, or that something else would happen. But everything went great! The car was done right on the same day! I was so pleasantly surprised. And I really didn't expect it to be a good price. The master really does repairs and takes care of cars with all his heart. The girl at the reception is very nice and polite. I was very glad that I found another good master. This company really wants to work on quality. After that, I even contacted them a second time. I think I'll come again)
I recently took my vehicle to Family Auto Service. I thought I had a wheel bearing going bad. Alex looked at it and found it was the control arm that needed replacing. They were honest with me about what work the car needed done to it. That honesty is priceless, in my opinion. Everything they told me in regards to a quote on price and repair time was very accurate. It was finished when they said it would be, and my final bill was very close to what they quoted me. I am extremely pleased with Family Auto Service. Amanda and the guys are very nice, professional, and again, honest. My first experience with them has made me a customer for life. If you want what we all are looking for in a mechanic. Fair and honest pricing paired with quality work and good folks, then schedule an appointment with them. You will be satisfied. Thanks again, yall, for taking good care of me and my car.
Christopher
Alex and Zack are knowledgeable and professional. They do not up sell. They explain everything and the pricing is fair and reasonable to say the least. With many visits in, I am a happy customer. Highly recommend!!
Alex and Zack are great. On 3 occasions I’ve brought my cars to shop/dealership closer to home, then I’d drive to them for a 2nd opinion. They would explain thoroughly which repairs were unnecessary. Even though they’re far from me, I always end up having them work on my cars. Jobs are completed as promised, at a very fair price. Highly recommend this shop!
They diagnose and repair for the lowest cost, yet highest quality possible
2 years later, and I had to take my wife's car in. It only took a few hours. And it's back, good. And cost half if what I thought it would!
I like the new owners!
Family Auto is the best! They work with your schedule, are fast with their results, and above all: they listen. I trust their quality and always bring my car here when I need repairs.
BEST EVER! If you are looking for a mechanic look no more. Alex is honest, efficient, and has excellent customer service. This place is the only place I go and they have great prices!
We just moved to the area in October when my car started making an odd noise. We didn't know where to go. A neighbor recommended Family Auto, which was very convenient because they're only about 15 minutes from our house. My husband called last Thursday and spoke with Mark, who said they were booked until December 16 but to bring my car by the following day (Friday) around 10:30am and he'd see if he could diagnose it. My husband did just that and Mark determined it was a bad bearing. My husband said we needed the car repaired for an up-coming business trip to NJ, and without batting an eye Mark told him to bring the car back the following Monday morning and he'd see what he could do to fit it in during the week, saying he hoped to have it done by Wednesday. Well, we brought my car in first thing this (Monday) morning...and by 2pm we were bringing my car back home, repaired and for a very fair price! He squeezed us in to an already-busy day and got my car road-worthy for the trip we have to take this-coming Saturday. Thank you so much, Mark and Family Auto! We've already recommended you to my parents, who also live in Floral City but had yet to find an automotive shop they could trust!
I needed to take my Saab 2002 SE Convertible in, and they did a great job! Had my A/C Compressor and Motor Mount fixed, and only took a few days since they had to order parts for my foreign car, but it was great work, service, and price! They really do treat customers well and get the job done on your car in a timely manner.
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