This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback, Gibbs Towing in Panama City, FL trends highly positive: 91/100. Reviewers highlight fast response, friendly customer service, professional drivers who go beyond basic tows (battery help, precise placement), careful handling, and fair pricing. Common complaints are limited but notable: a surprise cash‑only policy, difficulty retrieving a vehicle during off-hours, longer waits, and occasional communication issues. Little to no detail on inventory variety, yard organization, or ease of finding parts—these reviews reflect towing service rather than a salvage yard.
Address:
2137 Sherman Ave #2139, Panama City, FL, United States
What clients say about Gibbs Towing in Panama City (FL)
Great service. However, did not disclose that they were cash only until then car was loaded. Did not take debit cards or any other form of payment, therefore I had to scramble to get to an atm when I was already stressed. It could be a better customer experience.
The fastest response time I’ve ever seen! My truck broke down on the side of 388 and he was there within the hour I called which is by far the fastest any tow truck driver has made it when needed. Very kind and helpful and explained to me everything I needed to fix the issue I had with my truck. I will be calling max anytime I need a tow from now on.
10/10 Would absolutely recommend your services. My battery died and I was having trouble finding a reasonably priced tow truck to help. Not only was it a great price, you went above and beyond to help. My battery was too dead to jump, he removed the battery and was able to purchase and install the new one. Very friendly and knowledgeable. Definitely will be my first call if I have car trouble again
The best local towing service in Bay county period. Fast, friendly, and reliable. The customer service representative that handled my call Max, was so understanding of my situation and quickly dispatched one of their expert team members to assist my wife and children when I was out of town working. Thanks to the entire Gibbs team!
Great Customer Service! Maxwell helped us out many times and has always been very pleasant. He gets the job done and has went above and beyond. I highly recommend using Gibbs Towing! We definitely will be using them again!
I had to get my wife’s car towed to a dealership and ended up calling Gibbs. They answered the phone almost immediately and were out picking the car up within 30 minutes. Very punctual, professional and friendly. I highly recommend them!
Max is awesome! We needed a tow urgently. Max came the next day to pick up the vehicle. When Max got to the destination, there was an issue with the space where the vehicle was to be parked. He took the initiative and found a place for the vehicle. Highly recommend!
Well, wasn't offroading however I had gotten stuck 1 mile out from county road 20 between 77/231. I think the driver name was Mac but either way he was fast, awesome and got me out within 5mins. So, if anyone is hunting or happen to trail rd on some dirt roads and happen to get stuck. Give them a shout, I'm sure they can get it. God bless and Jesus Saves!
I’ve had gibb’s tow several of my personal vehicle’s over the year’s and will continue to call anytime I’m in need of one. Alway’s quick and reliable service for a good price ontop of that!
Best tow company in town! from a simple car tow to hauling million dollar boats around the country, this is the guy you want to call. Fast professional service and affordable rates. Max will get the job done
Gibbs has tremendous customer service and satisfaction. he has towed my sons car few times and always great customer satisfaction and always on time and professional
Can't say enough good things about this company. They've towed everything from my personal vehicles to our church vans. The price is always good. The service is professional and friendly. I highly recommend!
Best towing company around, highly recommend. My battery died and I was stranded with my daughter and he met me within mins and helped me get to the nearest garage so I could get a new battery.
I moved to Florida, knew no one to help. My batteries were dead in my big girl truck. I called this company, Max came out and tried to jump me off. Didn't work though. Instead of leaving me to defend for myself, Max took the batteries out, topk me to get new ones and put the new ones back in for me. Thanks Max for helping me!
Gibbs is a top notch towing company! Their rates are very reasonable!!! Max was very pleasant and a great big help in getting our vehicle towed 1 mile very promptly! Please consider them for your next tow! I will definitely be using them again! They are AWESOME !!!!!
Needed my Bobcat Loader picked up at dealership and returned to my property. Mack showed up right on time and even drove the Bobcat off the truck. Will definitely call again.
I stupidly slid my F150 into a muddy ditch that was covered by high vegetation just off the side of the road. (I was making a u-turn that should have been a 3 point turn lol). I did a google search for the closest tow company and found Gibbs (I’m from out of town and was doing work at the local fire department). The tow truck driver was there in about 10 minutes and had me out of the ditch and on my way in another 10. Really professional to deal with. Definitely would recommend to anyone.
I will never not use this company if in need of towing in the Panama City area. Max was so kind to me. He immediately left the job that he was on after completing it to come and retrieve my vehicle. He hauled it to my house, 60 miles away, at a very reasonable Price. Since I live so far away and my vehicle was no longer operable, he allowed me to ride back with him in the tow truck rather than having someone go out of their way and drive to Panama City to pick me up. He did all of this at no extra cost. Very positive attitude and family oriented business. Five stars does no justice for this company. If you are in a bind, do yourself a favor and give them a call.
Max came to find my E350 dug in mud fromtrying to turn around on a dirt lot. We talked and he decided on a tow plan that worked very well in an area of mostly mud. Quick, effective tow for a fair price. Would use again for sure.
Fastest and most reasonable tow I've ever had, guy said he'd be right here and he was, he was fast, knowledgeable and professional. Highly recommend and will definitely use for future needs.
Fastest tow I've ever had! He didn't complain about waiting on the dealership for 20 mins, got the car out of a narrow spot with ease, and was insanely affordable. Thank you!
Awesome people, great customer service.
Came out on time, worked quickly and professionally, got me and car straight to our destination while giving recommendations on repair shops on the way.
Definitely will call them again next break down.
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