Car Craft Auto Body & Towing in
West Hartford Township (CT)

If you want good work done quickly, this is your spot. Price was not cheap, but was absolutely fair given the quality and speed, and was clearly itemized and communicated upfront. I can find no reason not to come back, and intend to if I need body work done again.

Just bought my Accord here and I’m really happy with how everything went. The team was straightforward and easy to work with, and they made the whole process stress-free.

Was hit by a commercial F150 & my car was towed after the accident by Car Craft. The gentleman was kind, sympathetic, empathetic, and quick to respond. Went to clean out my vehicle today and it was smooth and painless. Friendly staff. They definitely made the nightmare of being in an accident seem less daunting. 10/10 would recommend.

This was my first time buying a car, and I was recommended here by B&D Automotive. Al was patient, efficient, and very clear with everything, and worked with me well to get a car that was exactly what I wanted and needed.

We were recommended to go to Car Craft Autobody by the team at Modern Tire for a damaged side view mirror. They were quick to offer an estimate and order parts. Once the parts arrived they called and were able to fit us in the schedule almost immediately, which was really convenient. The work was great quality and you cannot tell anything happened. Quality work at a fair price. Couldn't ask for anything more. It is easy to drive past their facility, so when you go keep your eyes open.

Had the pleasure of working with John on quoting the body work & paint job needed for my BMW.simply put, he’s the nicest guy I’ve met in an auto shop. The quoting process was quick and simple. I was in and out on day 1 in less than 10 minutes. More importantly, the price he quoted me was the price I walked out the door with. I didn’t pay a penny more unlike other shops that only provided me “preliminary estimates” in case panel clips or other small items broke during repair that would later need to be replaced. The prices sell themselves. This place is the equivalent of needle in a haystack in the best of ways. Like mentioned above, the paint job & body work I needed were quoted well below other places I stopped by before visiting Car Craft ($1000 less then the next closest estimate, $2500 than the highest estimate that I received). In my opinion, a typical initial stigma for someone not familiar with autobody work would be that of the price is too low, the quality is not up to par. I can assure anyone reading this review this is not the case with the guys at Car Craft. The paint needed for my BMW is a tough gun metal gray & it matches perfectly with the other panels surrounding the bumpers. All I can say is HUGE thank you to all the folks at Car Craft who helped to restore my car back to perfect condition!

John and his crew are the best. They are trustworthy, honest, efficient, and do great work. We have used them for body work on our cars for 20 plus years.

The front bumper on my LeSabre was badly cracked. It was being held on by a couple zip ties. I went to Car Craft and they ordered a new bumper. A few days later I dropped off the car and they painted and installed the new one the same day. Excellent work. Highly recommend.

Car Craft did an excellent job with my vehicle. Their pricing was very competitive and the quality of the work was very good.The parts of my car that were damaged look as good as new. But I think what set them apart was how courteous John and the team were throughout the process It was obvious that they take customer service very seriously. Highly recommend!

It is one thing to receive stellar service, and get your car back looking good as new after a bad accident. It is another thing entirely to receive care, attention and grace from your mechanic. My car accident was a pretty scary experience. Navigating insurance and all the things that go along with it was another thing entirely. I was lucky to have John by my side during the entire process. I would highly recommend his services.

Car Craft repaired a dented side panel and bumper on my Nissan Leaf. John got me in right away and worked with my insurance company. All I paid was the deductible. My car looks brand new now! John was very courteous and easy to work with.

I dealt with Al Cordiero and he was very nice and sweet with both of my purchases. He showed me how to care for the car and keep it in the best condition. I was treated like a friend while buying the cars and would definitely go back.

Car Craft was recommended to my by a close friend! My old, old, rust bucket finally died, & I was just about able to limp it home, into my driveway. I stopped by to see Al, the very next day. He had a nice '09 Camry that interested me. A buddy of mine that is a professional car mechanic came with me. We took the car for a ride, & Al gave us some time, so that my buddy could give the vehicle a detailed inspection. My pal gave me the thumbs up, after Al put the car up on his lift. I discovered how nice the car was underneath, [TOTALLY RUST-FREE]! I, then, made a deal with Al, & bought the car. The best thing about Al @ Car Craft is 1-STOP SHOPPING!! I picked up the vehicle the very next day!! Al took care of emissions for me, + registered the car. The very same day Al picked up my disabled, junk car, blocking my driveway @ my home with his flatbed, & towed it to the junkyard. On the 2nd day, when the car was registered & ready to go, Al picked me up @ my house, & gave me a ride to the dealership, so I could drive the car home. The price to take care of all these services was very reasonable! It would have cost me a lot more $$, if I had to take a few days off from work, to get all this done. ONE STOP SHOPPING is what it's all about for me. Aside from being a very nice person, Al is upfront & honest about all his cars, for sale. Al showed me the CARFAX, indicating that my car was never involved in a collision, & the oil/filter were religiously changed every 4,000 miles @ a Toyota dealership. Oh, forgot to mention. My car only came with one programmable key. Toyota dealers would have charged me $250- [for a new key & to program it]. Al provided me a spare programmed key @ no additional cost! Everyone knows you have to be careful, when dealing with Used Car Dealers. This one you can trust!!! Car Craft also has a 1st Rate Auto Body Shop, too. My car needed a new grille, some new pinstripe, & a few other things. The Auto Body Shop did a super job!!! In your search, for a quality used vehicle, I strongly recommend that you pass by Car Craft, & see what Al has available. Al gets in used cars, all the time. If he does not have what you want @ the time, (& you are not in a rush), he'll keep in touch with you, & let you know If he gets something that might interest you. Unfortunately, I can only give Al [5 STARS]. I'd give him MORE STARS, if it were possible!!!

You don't normally find a used car dealer/auto body shop that you are happy to do business with. I have very good experience with this shop, especially Al, when you need to get rid of your car. He will give you a fair price, no rip off.

I bought a car from Al who helped me pick out the perfect car. There were a few issues with the car which I knew but he volunteered to do everything prior to me completing the purchase. Something I didn’t expect as it was “as is”. He fixed the whole exhaust before he even had me look at the car and made sure that there was nothing wrong with it before he sold it to me! He is very honest, respectable and kind. He reassured me that if anything is wrong in the future I can bring it back to be fixed. I wouldn’t buy another car from any other dealership and would recommend Car Craft Auto!

I will never go anywhere else! Impeccable service and friendly faces throughout the whole experience. John is extremely knowledgeable, and has helped me with my car with short notice on numerous occasions. I have an older car, but I know it will keep running for many more years under his care.

My Lexus had front end damage. Car craft was able to put a new bumper on, fix the damage underneath, they painted it and got it back to me fast. Car looks just like it did from the factory. Couldn’t be happier with the results.

Car Craft was the tow service that picked up my car after and accident. I had a terrible experience with my insurance but John was awesome. He was patient as we waited to hear back from the insurance. He offered perspective that I was not getting from the insurance company that really helped me. Car Craft performed the initial assessment and the tear down and were always timely. My car ended up being totaled so I did not use Car Craft for repair but will use them in the future because they proved to be extremely helpful and knowledgeable. Thanks John!!

We bought 3 cars from Al! He is reliable, patient, has a lot of knowledge about cars, and he will let a mechanic in the West Hartford area take a look at the car before buying it. Unfortunately, it is hard to trust people nowadays when buying a good, but fortunately, we have Al, so whenever we need a car, he is the guy. Highly recommend!

Friendly and knowledgeable staff, fair prices. Purchased a car here for my son, they came in on their day off for a repair so that my son didn’t need to miss any school or be without a vehicle during the week. The owner was great, he gave his personal cell number in case we needed to reach him at any time. Would definitely recommend.

Great experience, the owner is very friendly and helpful but most importantly, straight up and looks out for your best interest. If you are shopping for a good used vehicle, call Al the owner.

5/5 ! I would highly recommend Car Craft. Al and John are good fellas. They are fair and honest, knowledgeable, and have great customer service. I recently purchased my first car a used 2002 Camry in great running condition at a very reasonable price. Al made it his concern to make sure that I was satisfied as a customer and I left Car Craft confident and 100% satisfied.

WE LOVE CAR CRAFT! We were so excited when we found my daughters first car there! Al worked with in our budget and she had a reliable car. Two years later (end of 2018) we went back to see Al when somebody totaled my daughters car. He was able to find another car that my daughter loves and we are very happy. My son will be turning 16 before we know it and we will definitely be going back to Car Craft for the third time!

Car Quality: 5 Stars Car Price: 5 Stars Staff: 5 Stars I bought a Honda Civic from Car Craft 5 months ago. It was in good condition, and they were asking for a fair price. I had some scheduling difficulties getting to the dealership to view the car, but Al was patient with me and worked around my schedule. Then, after viewing the car and deciding to buy it, it took me several weeks to get my car loan. Al told me not to worry and to take my time. Once I was finally able to pick up the car there were new tires and brand new windshield wipers on it. Al and the rest of the Car Craft staff were so helpful and kind; I felt at ease working with them. Though I am usually skeptical about car salespeople, I could tell the Car Craft staff was different because they genuinely care about getting you a good car to suit your needs. I don't usually write reviews, but I have been sold a lemon from a different company before. I know how horrible it feels to be tricked and felt like someone stole from you. I would not wish that upon anyone. I feel strongly that Car Craft is an honest business, and they will take good care of each and every one of their customers.

Car Craft did a great job on my car's autobody work and their customer service was excellent also. I had a great experience with all their people and look forward to working with them when I need to in the future.

Car Craft has a continual updating inventory due to selling so if you do not see something you love today then definitely come back to see the new stock pretty soon. Al and his employees provide excellent service and are with you the whole car buying experience. I felt as if I was buying from friends, not a salesman. There was no pressure and they listened to my wants to provide a car that is right in the specs I wanted.

Bought a car from Al for my son, was an awesome experience ! After seeing many cars from dealers and private parties it was a breath of fresh air to deal with Car Craft. No hard sell, lots of good advice and they were patient and kind. Al let me take it to my mechanic to get an inspection before purchase and then when a sensor blew a week after purchase, he fixed it at no charge. I highly recommend!