I love the fact that they have a female working there and Rudi is really good at her job. I explained to her what was happening with my car and I can’t believe she knew exactly what was wrong with my car!!! I brought the car to get checked out by my mechanic and she was right!!! I called Rudi she was able to order the part for me and she also kept in touch with me the whole time until my part arrived. I will definitely be coming back!

Honey Lou

09/20/2024 13:38:24

I got there 5 minutes before close to pick up a part for my nephew. Axel was patient with me. Even after my card kept declining. Him and another staff member were waiting patiently for me to receive the part as they were closed. Thank you guys for not rushing me out the door or turning me away!! *Nadine

sherron johnson

09/10/2024 21:14:33

I had a mix up with my part's and Rafael to care of me. Staff was understanding and very helpful. I really appreciate walking into a business and being treated like a person, not just a customer. For great parts and an amazing staff. Shop chuck & Eddie's

luis ortiz

08/05/2024 20:13:36

I've been buying parts from chuck & Eddie for long time. They're really good. However, I got an amazing experience with them just week. Axel is a new hired. He already makes a whole lot difference. Please hire more people like him. Axel, hats off buddy!

Smith A Cazeau

07/08/2024 16:11:05

Rafael, Rudy and Ron were absolutely fantastic! Very helpful, very good prices and the customer service was amazing. I highly recommend them for parts.

Laura

08/07/2024 18:59:17

Rafael was a great help. Helped my friend and I and even brought a piece to a young lady car. Great guy. Great spot if you need parts! Mike was also a fantastic help. Props to those guys!

Luis Cabrera

06/14/2024 17:56:08

I had a problem on September 17th 2024 I took it to Chuck and Eddie's they ordered a part for me when it came in they were actually helpful thank you Rudi thank you Jamie for taking time out of your day to replace old side mirror with a new one ☺️

Andrea Johnson

09/17/2024 16:09:17

Your driver is an absolute menace on the highway. Weaving in and out of traffic at 75mph on 91, with a car on the flatbed and one being towed behind! Absolutely disgusting behavior. I won’t support your business.

David A

09/10/2024 14:04:12

My recent encounter was good and my service from Axel was very professional because he kept me updated on the progress of my order and was available when I inquired about delivery status.

LeRoy Davis

08/08/2024 00:12:23

Unbelievable AWFUL service, the worse experience in my whole life trying buy something. LIERS!!!!!!!!!!!!!!!!! On day 06/18/2024 I had paid for a AC/DC inverter/converter for a 2017 kia optima and they said I would see on Friday 06/22/2024 I called them back on 06/24/2024 about my order and the guy named Willian told me was on delay because a "storm" but he seems to be very confused about it, then he told me the part was on the way and I should see it on 06/28/2024 so I called them back on 07/01/2024 and Willian didn't know what happened, after couple minutes trying figure out what's going on with that order, he came back saying the guy brought the part to them but for some reason took the part back to the warehouse and his personally calling him back with the part and sending it right way, he told that I should see the part at very next day for sure! So I called him back on 07/02/2024 to make sure he had all ready send it because he told me to call me back with a tracking number and he never did (besides a have the costumer calling every single day) and he just told me the guy "dropped the ball" but he was about to take care of the order himself. Bow I called the place this morning and asked to talk to the manager and tranfer me for a guy called Brian and he apologize and didn't know what happened and said that he will post it today and should see it 07/062024 he told me they got the part for a week now siting on the self and he doesn't know why never send over even I'm calling them almost every day now this is INSANE!!!

Farm Guy

07/03/2024 13:54:21

I would give no stars if it was possible! Terrible communication. After trying to call about 10 times with no answers my boyfriend also called multiple times. They were scheduled to pick my car up on Monday. My boyfriend called them multiple times and they kept reassuring him they would be calling me soon to pick my car up. I never received a call. He called again to check they had the correct number and they said they would call me right after their call ended. 30 minutes went by with no call. I called back and they said they didnt know who he was talking to but that the appointment was not Monday but for Tuesday. Which was NOT the case. I wasted my whole day waiting around not able to do anything because they said they dont give ETAs. Just for them to say at the end of the day no one would be coming. They said they only give a 30 minute warning, and if you dont pick up they dont show up. The range they said they would show is anywhere between 8am and 5pm, and that is just absolutely ludicrous.

Maddie Nichols

07/08/2024 20:14:19

I had a good experience here at chuck and eddies. Store definitely saved me a lot more than I would’ve spent online. Big up to Rafael for his service and help. I appreciated it.

Unveil My life

06/07/2024 17:56:09

Rafael was so kind and super helpful. They got the rims I needed and called us as soon as they came. I highly recommend coming here for your parts. Obviously good parts take time so give them a break when ordering. Things don't happen overnight! So glad I came here!!! And the other staff members were super professional.! Love to see it!

Nicole Rodrigues

03/16/2024 12:44:07

I’m giving 4 stars to Jonathan and Rafael for going above and beyond. However, I was disappointed overall as I had several issues getting the correct rim for my car. I was initially told by Southington that they didn’t have the part despite Hartford putting it on hold for me. After Johnathan contacted Southington, they magically found the part but it wasn’t the right one. Jonathan and Rafael took over from there and explained that they were still getting familiar with their new system. They ordered me another rim and handled the exchange. I appreciated them reaching out to me personally and trying to rectify the situation. At the end of it all I had to buy another rim from somewhere else as I was still given the wrong rim.

Jak

04/19/2024 00:50:36

My experience with Chuck and Eddie’s was nothing short of frustrating. I paid for a part on Monday through their Southington location, with the promise that it would be ready for pickup at their Hartford location by Wednesday. Wednesday comes around, and I call Hartford to confirm the part is ready, only to be told they don’t have it and that I need to contact Southington. After spending the entire day being passed around on the phone, I finally spoke to Jimmy, the salesperson, who assured me the part would arrive soon probably in about 30 mins. I made the 30-min drive to Southington, only to find out the part wasn’t there. On Thursday, I was informed that the part had finally arrived, so I requested it be sent to Hartford. Friday rolls around, and after confirming with Hartford that the part was indeed there, I arranged to pick it up after work. Upon arrival, I was told they didn’t have it. Southington insisted it was in Hartford, but Hartford later revealed they had sold the part I paid for to someone else within the 2.5 hours since my call. This entire experience was a masterclass in unprofessionalism and disorganization. Chuck and Eddie’s wasted my time &energy, all while failing to deliver on their promises. I wouldn’t recommend this business to anyone.

Jazmine Caminero

08/09/2024 21:05:53

Rafael the store manager greeted me with a warm welcome. He was very professional and polite. Way to go Rafeal and keep up the good work.

Melinda Fontenelle

05/22/2024 20:42:06

Terrific service by Rafael and James! Very easy to work with and great price for my part. I didn’t think anyone would be able to find it and Chuck and Eddie’s Hartford found it!!!

Noel Roman

06/01/2024 17:36:14

I went with my son , we got our part at a great price, i had a chance to meet the manager Rafael, definitely recommend these guys, they are definitely down to earth, and very honest!!!

Elismary Lozada

05/07/2024 20:10:23

Fast, reliable & truly a sweet heart Axel made sure I had all the windows I needed I’ll never go anywhere else for my used car parts. Thank you guys!

Excendia Marquez

07/09/2024 13:09:58

Rafael was attentive and took care of what I needed without any issues. Most places are stressful but they got the job done. That's why I will continue to get my parts here. Thanks Chuck and Eddie's.

jessie souphaphone

05/24/2024 19:29:51

Didn't end up having what I needed right away but they were willing to order for me.... They were very friendly and helpful!

amber cromeenes

08/30/2024 18:29:11

Spoke to James on the phone, great attitude. Got to the shop, even better in person. 10/10 would come again because of him. Thank you

Seana Depluzer

06/20/2024 16:01:45

James is someone I would definitely recommend you see for help at the Hartford location even though I haven’t have anything issues with anybody else this was just who helped me he had great customer service he was very helpful told me he would make sure the part was available when to me when I arrived I had to work and was not able to get that at that very second sure enough when I got off the part was available and ready to go

K Price

04/17/2024 20:43:56

Mike and Rafael were huge help after week of trying find an alternator I went and they had one and was out of there in less than 10 minutes!! Price was amazing to amazing service!!

Adrian Perez

06/14/2024 17:58:06

james was such a wonderful help and accommodating man! he answered all my questions and provided excellent customer service !

Essence Colon

07/26/2024 21:12:04

I was referred to Chuck and Eddies by "word of mouth". I had great experience looking for tires for my car. I didn't have my walking cane with, me but the manager Rafael Castro, took his time to help me. He didn't rush me through the search. Such amazing GODLY patience he exhibited. Because the staff really cares about the customers, I definitely would recommend this establishment for searches for needs of your car. Rev. Reggie

reggie ramson

02/24/2024 14:20:02

I just like to thank the gentlemen and women at Chuck and Eddie‘S used auto parts for the fantastic service that I received every time. Thank you very much. Have a blessed day.

Michael Brandford

06/15/2024 17:45:56

They always have the parts we needs and are always so helpful! I recommend using them anytime you need anything for your car! Staff is so friendly!! Def coming back to see Rafael Castro, he will take care of you.

Charissa Breen

03/20/2024 19:12:25

Ralf and Axel where fast and didn't have to wait for my part great team will continue to do business with them

Marilyn Roman

08/01/2024 14:22:11

Went to Chuck and Eddie’s , where I met the salesman Jonathan.. he was super friendly and had great communication skills and they work fast! My part was supposed to be ready in two days but literally got it the next day. Everyone there was extremely helpful. Would definitely recommend!

Berlanda Cyril

02/01/2024 18:47:22

Address:	741 Windsor St, Hartford, CT, United States
Phone:	+1 860-522-1104
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 779 Reviews
ZIP Code:	06120
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		8:00 AM - 2:00 PM
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Chuck & Eddie's Used Auto Parts JunkYard in Hartford (CT)

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