I just thought that everyone should know that Axel at Chuck and Eddie's in Hartford went the extra mile when I needed him. He made sure that he put his hands on the part that I needed and sent me a picture of it to make sure it was the right one. When I picked it up he and Eddie came outside and compared it against the tailgate window that I purchased to make sure it was the correct one. They are both assets to your company!

Kenneth Murray

10/24/2024 20:10:52

Went to Coronas and they wanted $290.00 plus tax for a replacement tire and rim for my 2016 Buick Regal AWD 2.0 T then went to Chuck and Eddie's in Hartford and spoke to Rudi and had the most pleasant experience of my life ordering the same parts for my Buick and was only charged $139.01 OTD. She saved me $150.99 plus the tax Coronas would of charged me. Lots of ❤️ to you Rudi. Best assistance ever and pleasant on the eyes! Recommend Chuck & Eddie's to whomsoever needs parts for any vehicle.

Joe M

12/12/2024 17:56:10

No stars!!!!! they robbed my friend she gave a car TOYOTA. They purchased an engine, she paided $3,000 the car repair. She went to pick it up and told her to go next door. So unknown to her They could not fix the engine. The mechanic next door fixed it now he wanted to be paid so chucks eddies owed the mechanic for fixing it and did not tell her this ahead of time, so she ilost 3,000 and lost the car, even after going court she stilll no $$ or car. He won’t speak to them he hangs up and she doesn’t know how to fix this problem.

Julie siena

02/24/2025 02:34:09

I love the fact that they have a female working there and Rudi is really good at her job. I explained to her what was happening with my car and I can’t believe she knew exactly what was wrong with my car!!! I brought the car to get checked out by my mechanic and she was right!!! I called Rudi she was able to order the part for me and she also kept in touch with me the whole time until my part arrived. I will definitely be coming back!

Honey Lou

09/20/2024 13:38:24

I got there 5 minutes before close to pick up a part for my nephew. Axel was patient with me. Even after my card kept declining. Him and another staff member were waiting patiently for me to receive the part as they were closed. Thank you guys for not rushing me out the door or turning me away!! *Nadine

sherron johnson

09/10/2024 21:14:33

I had a mix up with my part's and Rafael to care of me. Staff was understanding and very helpful. I really appreciate walking into a business and being treated like a person, not just a customer. For great parts and an amazing staff. Shop chuck & Eddie's

luis ortiz

08/05/2024 20:13:36

They told me to make an appointment to pick up a car n its still 2 days and haven't heard ntg hartford loction never again. Let's see if southington does the same

Jesus Couvertier

10/30/2024 17:59:41

Rafael was so kind and super helpful. They got the rims I needed and called us as soon as they came. I highly recommend coming here for your parts. Obviously good parts take time so give them a break when ordering. Things don't happen overnight! So glad I came here!!! And the other staff members were super professional.! Love to see it!

Nicole Rodrigues

03/16/2024 12:44:07

I had a problem on September 17th 2024 I took it to Chuck and Eddie's they ordered a part for me when it came in they were actually helpful thank you Rudi thank you Jamie for taking time out of your day to replace old side mirror with a new one ☺️

Andrea Johnson

09/17/2024 16:09:17

Liars, they made me very tired. I asked them for spare parts and they said that everything was available. I went to them for an hour and did not find any spare parts. On top of that, their treatment is disgusting and they do not respect the store’s customers.

Walid alsuraimi

10/30/2024 14:44:35

I've been buying parts from chuck & Eddie for long time. They're really good. However, I got an amazing experience with them just week. Axel is a new hired. He already makes a whole lot difference. Please hire more people like him. Axel, hats off buddy!

Smith A Cazeau

07/08/2024 16:11:05

Was having a bad day till the manager Ralf made a couple of phones calls and help me out really recommend this place Great customer service

BabyElias MommyJaiTube

09/24/2024 16:58:31

Rafael was a great help. Helped my friend and I and even brought a piece to a young lady car. Great guy. Great spot if you need parts! Mike was also a fantastic help. Props to those guys!

Luis Cabrera

06/14/2024 17:56:08

Went to Chuck and Eddie’s , where I met the salesman Jonathan.. he was super friendly and had great communication skills and they work fast! My part was supposed to be ready in two days but literally got it the next day. Everyone there was extremely helpful. Would definitely recommend!

Berlanda Cyril

02/01/2024 18:47:22

Don’t really write many reviews, but I was very impressed with Rafael. What a great guy took care of what I needed in a timely manner and always answered my phone calls. You guys need to get more people on board like that in your other locations. Only purchasing from Hartford Because of the employees. Thanks again you have a customer for life.

John Bara

02/02/2024 14:28:20

My recent encounter was good and my service from Axel was very professional because he kept me updated on the progress of my order and was available when I inquired about delivery status.

LeRoy Davis

08/08/2024 00:12:23

Axel was really nice with me and found what I was looking for. 💯 recommend 👌. Guys in the back are great too.

Are Rvra

09/26/2024 21:18:38

Rafael, Rudy and Ron were absolutely fantastic! Very helpful, very good prices and the customer service was amazing. I highly recommend them for parts.

Laura

08/07/2024 18:59:17

Didn't end up having what I needed right away but they were willing to order for me.... They were very friendly and helpful!

amber cromeenes

08/30/2024 18:29:11

I had a good experience here at chuck and eddies. Store definitely saved me a lot more than I would’ve spent online. Big up to Rafael for his service and help. I appreciated it.

Unveil My life

06/07/2024 17:56:09

Unbelievable AWFUL service, the worse experience in my whole life trying buy something. LIERS!!!!!!!!!!!!!!!!! On day 06/18/2024 I had paid for a AC/DC inverter/converter for a 2017 kia optima and they said I would see on Friday 06/22/2024 I called them back on 06/24/2024 about my order and the guy named Willian told me was on delay because a "storm" but he seems to be very confused about it, then he told me the part was on the way and I should see it on 06/28/2024 so I called them back on 07/01/2024 and Willian didn't know what happened, after couple minutes trying figure out what's going on with that order, he came back saying the guy brought the part to them but for some reason took the part back to the warehouse and his personally calling him back with the part and sending it right way, he told that I should see the part at very next day for sure! So I called him back on 07/02/2024 to make sure he had all ready send it because he told me to call me back with a tracking number and he never did (besides a have the costumer calling every single day) and he just told me the guy "dropped the ball" but he was about to take care of the order himself. Bow I called the place this morning and asked to talk to the manager and tranfer me for a guy called Brian and he apologize and didn't know what happened and said that he will post it today and should see it 07/062024 he told me they got the part for a week now siting on the self and he doesn't know why never send over even I'm calling them almost every day now this is INSANE!!!

Farm Guy

07/03/2024 13:54:21

James Treat the customer marvelous he gets the job done. He’s very patient. He asked much details about the merchandise understatement of his qualifications. He gets all the stars and plus and I love him to death and I hope he never leave but I know he got to go.

Alasia Bond

01/30/2024 19:11:31

Had issues finding part and making payment, having to call the store multiple times through out a couple days ! Both James and Rafael worked fast and effectively to make sure I had my part and also same day service! Though we had some minor complications I recommend this establishment. 10/10!

Ashanti Hall

01/29/2024 19:45:50

I was referred to Chuck and Eddies by "word of mouth". I had great experience looking for tires for my car. I didn't have my walking cane with, me but the manager Rafael Castro, took his time to help me. He didn't rush me through the search. Such amazing GODLY patience he exhibited. Because the staff really cares about the customers, I definitely would recommend this establishment for searches for needs of your car. Rev. Reggie

reggie ramson

02/24/2024 14:20:02

I went to Chuck and Eddie’s a couple of days ago, ordered a glass, then there was an issue!! Thankfully the salesman James hung in there with me, and the manager Rafael Castro. I appreciate it . Great people . I love how they treated me . And they’re very respectful. I recommend anyone to go to Chuck and Eddie’s there AWESOME

Geishley Gonzalez

01/23/2024 21:55:20

I would give no stars if it was possible! Terrible communication. After trying to call about 10 times with no answers my boyfriend also called multiple times. They were scheduled to pick my car up on Monday. My boyfriend called them multiple times and they kept reassuring him they would be calling me soon to pick my car up. I never received a call. He called again to check they had the correct number and they said they would call me right after their call ended. 30 minutes went by with no call. I called back and they said they didnt know who he was talking to but that the appointment was not Monday but for Tuesday. Which was NOT the case. I wasted my whole day waiting around not able to do anything because they said they dont give ETAs. Just for them to say at the end of the day no one would be coming. They said they only give a 30 minute warning, and if you dont pick up they dont show up. The range they said they would show is anywhere between 8am and 5pm, and that is just absolutely ludicrous.

Maddie Nichols

07/08/2024 20:14:19

Your driver is an absolute menace on the highway. Weaving in and out of traffic at 75mph on 91, with a car on the flatbed and one being towed behind! Absolutely disgusting behavior. I won’t support your business.

David A

09/10/2024 14:04:12

From my personal experience😧... I highly recommend to go to Chuck & Eddie's. They have always helped me out with any situation I've been in, from getting rid of my car (junking my car) with unrepairable damage to even helping me get parts for a classic car that's even older than me! I've received the best customer service from Rafael & Gary (plus the other staff but I did not get a chance to get their names). Thank you !

Tesia Martin

03/20/2024 20:33:23

I recently had a fantastic experience at this junkyard. The staff was incredibly helpful and knowledgeable. They had a wide selection of parts, and I was able to find exactly what I needed for a great price. The yard was well organized, making it easy to locate what I was looking for. I highly recommend this junkyard for anyone in need of auto parts.

Felix Santiago

01/29/2024 18:54:37

Terrific service by Rafael and James! Very easy to work with and great price for my part. I didn’t think anyone would be able to find it and Chuck and Eddie’s Hartford found it!!!

Noel Roman

06/01/2024 17:36:14

Address:	741 Windsor St, Hartford, CT, United States
Phone:	+1 860-522-1104
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 791 Reviews
ZIP Code:	06120
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		8:00 AM - 2:00 PM
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Chuck & Eddie's Used Auto Parts JunkYard in Hartford (CT)

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