What clients say about A & A II / ABLE INC in Shelton (CT)
I can’t say enough good things about Mike and his towing Company. My daughter got into an accident and he was so very nice and helped me tremendously with my insurance company . He went above and beyond ! I would highly recommend this establishment to all of my friends and family ! Thank you again Mike !
First I want to acknowledge that they do the job they are instructed to do well.
Second I want to say that Mike was very patient, personable, reasonable and knowledgeable.
They have fast and accurate service and he was prompt to answer phone calls as well as my questions.
I’d recommend his services. Just a PSA to keep in mind that people are here to do a job and anything beyond that particular job is not their job. Ex. If you need emergency help with health you wouldn’t go to a super market but you’d go to a doctor or ER.
Anyways thank you Mike for towing my car!
This guy robbed me for 356$ and tried to blame me for an overheating car when I called him and told him about it all he told me was turn the ac off ! I brought the car back he did not give me any payment I had to call the police and make a police report this guy is no good ! I highly recommend no one rents cars from this guy !
Horrible experience guy is a crook cars over heating then didn’t want to give me back my money and STILL didn’t give me my money back I HIGHLY Recommend that NOONE USE THIS SERVICE HE IS A CROOK
Horrible experience dealing with the owner Mike. I never heard of a cash only policy. My truck was towed to the Ansonia location and my hard top tunnel cover was stolen off the back of my truck. The police found he was at fault. I hope he does the right thing and replaces what I originally had. Tbc
This place looks like it's going out of business. If it's not, it sure looks dumpy. Their cars are dented and scratched, they have a different location in Ansonia where they towe cars to under a different name & that place looks a mess. High & unfair prices for getting your car back if it's towed. Expect to get screwed over if your car gets towed here on the weekend. Looks dishonest af!
Rented a car from them. They are caring , friendly and care about your needs. Prices are good. I will always go to them when I need to rent a car. They are better then some of the other car rental places I’ve gone to.
Great Service!!!! I called with two flat tires, they came right out and got my car where I needed it to go and I was back on the road with new tires in hours, awesome service and the tow guy was so friendly, great experience!!!!
My husband and I have been renting from this establishment for over 10 years and will continue to do so for time to come. Their service is superior to their competitors. They always are willing to help the customer in any way that they can. They are friendly, respectful, and professional. Their vehicles are always clean and ready to go! They have assisted us with not only our rental needs but even when I locked my keys in the car and when my families vehicles have needed to be towed they were there. Thank you Able Inc/A &A II for always being their to service our needs!
Our program is so very grateful for this business. They were more than accommodating to our program when we needed to rent multiple vehicles to transport one of our teams out of state for a last minute game schedule change. Not only were they professional, but their prices were better than their competitors. They really helped a small program out when we were in need. We will be using them again for future needs!
Love being told im shot out of luck for $250 because my bank account was hacked and the bank closed the account and made a new one but they said they cant refund me because its a different card and they cant write a check because the check might come back to them which ive never heard and theyd be out 250$. How would you be out $250 when you owe me $250? You did not losw $250 because the bank acct was closed so it wasnt accepted which is why I did not get it but nice try!! This place is scammers. Yes at first their nice and cars are nice. But given the chance to steal from you. Believe me they will!! Just look at how many people in the reviews they did it to! Not for nothing arent you just sopposed to put a hold on a deposit? Not actually steal someone's money'?? Thought so. See you in court!
Owner was very pleasant to work with! Car was clean and never had any issues! A+ service! Better than the big companies for sure, will definitely rent from here again
Never again! They took money out my card without me given permission! After returning the car they didn’t give me my 250$ security back ! Don’t come here there disrespectful ! NEVER AGAIN
I gave a 250$ security deposit. Meanwhile come to find out after using the card it got hacked and the bank flagged it and closed it. So their telling me they can not return my sec dep because it’s my account that has fraud on it and they don’t want to be out $250. Make sense hell no! But that’s their stance. Sad their doing this to someone who takes care of their dying mother, works and goes to school. They are not willing to even help. Just says it’s my fault. But it’s also my $250.00 they are stealing!!
Don’t rent from here unless you can afford to have your money stolen
Never again. 6 year old car with +172k miles @ premium rental price! Car swayed back & forth and tires felt like I was driving on squares, brakes felt like they were grinding, sounds of water splashing in the dashboard and 1/2 the touch screen didn't work. No break in price either when I questioned the integrity of the car. No call from the " manager" either. Dropped the car off 3 days ago & they charged my credit card in full.
First of all, as a current Army reservist and a minority.
I wouldn’t recommend anyone going over there for a car rental. The first car rental had a horn that was malfunctioned. Which is against the law and a safety hazard but I wasn’t compensated a discount for my troubles.
I returned the car and received a red chevy with a faulty seat belt. Lastly, when you use their insurance, they charge a $500 deductible even if its not your fault. Stick to enterprise or another reputable car rental company.
Did not inform that they closed early on NYE and charged me an extra two days even though I called and made sure they knew the car was coming back. They said nothing about closing early. Just trying to steal money.
Very friendly very clean very accommodating I would recommend them to everybody I wish there were more places like this I would definitely do business with them again
Staff (jamie) very knowledgeable,and courteous.
Reasonable rates compared to major rental companies.
Improved on thier maintenance on this vehicles.
How ever mgr/owner.
Not extremely easy to talk with at times.
Scumbags, do anything to rent you their vehicle, overcharge you compared to competitors and then charge you again on the back end to clean thier vehicle. And then basically tell you your screwed good luck once they have your money.
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