Firestone Complete Auto Care in
Loveland (CO)

I had a good experience here. I got a flat tire off of 34, and was able to get to the store with the spare. They did not have the size of tire I needed, but could get it from their warehouse but it would take about 3 hours. I was kinda stuck so I had them order it. I came back after a couple of hours, and it was all done! They had managed to get it delivered sooner. My one negative is the bathroom is FILTHY y'all! Draw straws on who will clean it or something. When women have to use the same toilet as men who pee all over the toilet and floor, it makes me absolutely gag!!! Disgusting!!!!

After having to jump start our truck to begin our winter getaway trip, we went directly to Firestone. They took care of us RIGHT AWAY so we could start our trip with a new battery and a clean filter! Thank you for your speedy service! We will highly recommend you!

The technician that helped me out was blake and he did my tires. Super nice and quick I recommend.

The technician we had was Blake he was great and fast. And we always use Firestone for our vehicles and it never seems to disappoint.

I took my Subaru Forester in for a battery and service. I had a lot of work done on my car. Firestone was great, very affordable and everyone was wonderful to work with. We had one issue after the initial work, but Firestone took care of it. I take all of our vehicles to Firestone and not once have I been dissatisfied or disappointed.

I had gotten my car towed in from not wanting to start, after taking it to the dealer and them recommending replacing my whole engine, anthony found out it was just a cut 02 sensor wire that was grounding out and blowing the ecm fuse. Highly recommend!

I had a great experience bringing in my jeep wrangler and having my suspension and alignment done. Anthony (lead tech) was a great help and explained everything he was doing to it and making it drive straight again. Highly recommend!

I needed a thermostat replacement and a fluid flush. The part was $55 and my total was somehow over $1,100. I bought the parts and did it myself with borrowed tools and a YouTube video. Charging over $800 for labor is absolutely ridiculous. A 24 year old girl was able to do it alone with no auto repair experience past oil changes (not easy) but I saved myself over $900. I’ve lost all faith in auto repair companies because of this one experience

I came in because I lost something in between my console and Michael and the team was so helpful! I really appreciated how quick and kind the team was for a service out of the ordinary. Will definitely be coming back for other auto care when my car needs it!

Brought truck in for an alignment. Got a vehicle report saying it was great all green. Had aligned and picked up. By the time I got home there was new clean grease covering the inner fender well, brake caliper control arm ect. Clearly new grease coming from cv axle boot. Brought it back and salesman at counter told me the truck being out of alignment could cause that. One of two things. It was already leaking (should have been reported and addressed ) wasn’t. Tech somehow nicked the boot. Salesman then said it looked pretty new it should still be under warranty. I shouldn’t have to replace parts on my own time and dollar after having truck aligned.

As a ASE master tech who brought my vehicle in cause I didn’t have an alignment machine. Great job Daniel!

Getting four tires replaced took approximately three hours. The courtesy alignment check with a new set of tires does not correct any issues, only gives you the ability to spend another $120.

In the past 10 months, I have had rodents damage my wiring in the engine bay. First time, they totally destroyed the harness. Tammy and her team got right to work on it and kept me informed all the way through. The second time was just a couple weeks ago. Not as much damage, but I wouldn’t have known any better and was already coming to terms with having to spend $4k again. But nope, honesty won out and again Tammy and her team got right to work, advised it wasn’t that bad and was able to fix the issue the same day and only charge the diagnostic fee. Can’t ask for more than that from your vehicle mechanic!

I've been a customer at Loveland Firestone for a long time.. I've always been given straightforward information regarding my issues with any vehicles brought there.....Dennis and, the staff were always pleasant... I'm very grateful to them all..!! ?

The staff and managers at the Loveland CO Firestone store are always attentive to my needs and are quick to help, or it they are swamped, offer options. Lately, I've been able to get in and out quickly.

I needed to get a flat fixed on labor day morning. I didn't have an appointment, but they took my vehicle right in. The tire was repaired quickly and I was back on the road. Nice people and clean facility.

Came in for an Oil change, tire rotation and wiper blade replacement. Wipers weren’t replaced, tires weren’t rotated. Makes me wonder if they even changed the oil. Oil change was close to $200. I normally stick to dealerships but figured this was simple enough.

I had a great experience this last Wednesday with Firestone. When I called, I talked to the manager Dennis. With good communication he let me know I could bring in my Classic car for a four tire replacement. Quotes were upfront and honest. The installation time was a record, thanks to Jordan the Technician. Awesome crew Firestone!

Worst tire place in the state. Tries to tell me tires i bought there 15k miles ago are totally bald with blurry pictures. I explained that I got the tires and alignment done at Firestone to the tech there and how they should not be bald, or worn like that - and how I expected the company to atleast hear me out on the situation. Then the next day their TONE DEAF manager Dennis sends me a quote for a full set that was 2x as much as the ones I got 6 months ago. They try to trick you into thinking something is unsafe - just to sell you something. When I went out to my car to look at the tires I laughed out loud. Avoid at all costs ? Dennis I hope you get your bonus this quarter buddy so you can start working in an ethical manner

I had a tire light that wouldn't go out and made an appointment for 12:00 to get it fixed. As soon as I walked in, Tammy knew who I was and what I needed. Super service! They found the problem in the spare, filled the tire, and sent me on my way in 30 minutes.So what was the charge? Nothing. Unbelievable! Meantime, Tammy is friendly and knowledgeable, consistent and good to work with. From Liz

I needed new tires, alignment check oil and filter change. I called one day and they got me in the next. I explained what I wanted, the representative listed and gave good responses, meeting my needs. The work was done well and professionally. Very satisfied.

The staff was customer focused to ensure the most reliable safest vehicle possible when leaving the facility. This includes performing the job requested (wheel alignment in my case) as well as a full inspection which includes all maintenance areas such as fluids, filters, brakes and tires. I set up a plan with one manager the day before the work was done. I dropped off vehicles 1 in the morning and swapped out with the second vehicle at noon. The second vehicle was completed by 3:00 that afternoon. I will gladly have Firestone Loveland work on my vehicles and recommend them to my friends.

I brought my car in for an inspection because I was getting noises from my breaks and front end. After having my car they called and told me a needed a few things replaced and told me it was going to be 1800 dollars. Under the assumption the parts they were intending to replace would fix the problems I originally brought my car in for, I told them go ahead. They called and told me my car was ready and that there was still some noise coming from my front end but they weren't able to replace the part that day as they were about to close. The woman I spoke to told me they could replace said part and would do so without charging me a labor fee which I thought was strange. Why offer a discount if they didn't do anything wrong? When I picked my car up I was still having all the same issues. I brought it in the next day and explained everything asking them to fix the other part. They did so for free but still did not fix the noise coming from my tires. All in all I understand that things can be unpredictable but I feel they took advantage of the fact I know so little about cars and scammed me into buying parts and services I did not need in order to solve the problems I originally brought my car in for. I ended up paying almost 2 grand for a service that should have only cost me 500.

I bought my jeep here to be fixed for many issues with it driving rough and having a lot of vibration issues. The lead tech there (Anthony) showed me all the play in my pitman arm/tie rods and shocks before giving me a price on them. I really liked this and had them look at my engine light also which turned out to be a little broken wire on the 02 sensor which they showed me as well and fixed. My steering wheel play is gone now and I can use my remote start again. I will definitely be back again ?

Friendly, knowledgable, and professional staff. Went in for an oil change and they found a few small additional repairs; however, the manager, Dennis, said they weren’t immediate needs and I could come back at my convenience. The oil change was efficient and reasonably priced and I have scheduled a follow up for the minor repair work at a time that is convenient for me. Appreciated not feeling rushed pressured into anything. Will continue to go back for any further vehicle needs.

My daughter took the van in to get an alignment. Top notch, honest and caring people work here. When my daughter was trying to back up and leave, one guy that worked there noticed she needed help and guided her with hand motions so she could get out of the parking lot easier. Also Tammy was really nice and we believe the van is working well.

Went in for a window regulator repair. The job took several hours longer than expected. I was told it'd be serviced at 11AM, but it took until 4 for them to work on it. While the vehicle was in, we asked them to replace the cabin air filter that I already purchased and they said they would look. They didn't do it because they didn't have the tool to cut off the plastic bar that covers the air filter door. When I got the car back, the window worked but I noticed a wooshing coming from my glove box, where the cabin air filter is. Flash forward a few weeks, I had the time to do the cabin air filter myself. After opening the glove box, it was clear to me that two 8 mm bolts were missing, the Philips screws were in the wrong holes (one fell out as soon as I removed the glove box because it was in the wrong hole), and the plastic bar had been cut. Additionally, it seems the cabin air filter door had been broken, which is causing the whooshing due to an improper seal. I had to place something inside of the glove box to keep pressure on it so it wouldn't make that sound and actually filter correctly. They put the screws in the wrong holes and even kept some of them for their own safekeeping after leaving my vehicle in worse shape than we brought it to them in. That all being said, I don't even want to know what parts are missing inside my door after the window regulator replacement if this is the quality and integrity of their work. Last time I trust them with my vehicle.