I wouldn't waste my time here unless you're in the area, went to get my warranty checked and the employees weren't very knowledgeable and didn't even have the right tools to take out my battery and check.
After receiving poor customer service at a big box store for a battery replacement, came here and was taken care of immediately, battery installed and back on the road all within 20 minutes.
Scheduled a battery replacement at my home and they advised they would be here between 930-10. Morning of appointment I called at 930 to verify they are still coming because my job depends on it. They advised they had my appointment on the books but couldn’t tell me when they’d arrive just at some point that day. I’d recommend not using this company for at home services.
Great customer service, great prices. I've been a customer since the 90's and look forward to continuing. You've earned my loyalty after bailing me and my friends out of some bad situations. Thank you again!
Josh is always wonderful, he’s very helpful gets us everything we need on time. Stops by every week and checks in to make sure we’re set. His attitude is always great as well!
I have been using Walters for over 15 years. I called the other day to get a refurbished battery for my car and was told the price is 44.95 with one year warranty I told them I usually get charged 34.95. The guy who answered the phone said this price is for a 90 days warranty battery only. I told him I will come and get one. I went after few days later and was told they don’t have a 90 day warranty battery in stock, they only have the one year battery. told him I thought the the batteries are the same and the difference in the price is because of warranty coverage. The manager and owner Bill Walter said no the quality is different and they do not have the 90 day warranty in stock. So I told him I will buy the one year warranty battery because I drove all the way from the other side of town and have to get one right a way. but I am not going to do business with you again. The Owner Bill Walter did not acknowledge me as a customer who uses their business in frequent basis and got the impression he did not care. By the way I installed the refurbished battery I bought myself even though he offered to help when he saw me struggling getting the old one out but at that time it did not matter.
Love this place always recommended it to my friends & Family. Great service, friendly, knowledgeable, quick ,easy & affordable. Wouldn't go anywhere else for my battery needs. ❤️❤️??
My husband, Chuck Freeman, went in there to get his 3 month old battery replaced because it was completely dead. It was a new one, not a refurbished one. The lady at the front desk said that the code was wrong on the battery and he told her that was the battery she sold him 3 months ago, he even bought it from Kristina. She said, I sell a lot of batteries and denied the return. Our son has had a couple of batteries that have died after a few months and I've noticed on here that other people have had the same issue. My husband has been dealing with them for over 15 years and why they all of a sudden decided to be rude and just nasty is beyond comprehension. I guess they don't care about all of their customers. Just the ones that are buying the batteries. He will never go there again and anyone he can pass this experience on to will hear about them as well. If you read through their reviews you'll see this is not an isolated incident.
Literally the best place I’ve been! Very affordable batteries and a 10 minutes install. I was in and out in 15 minutes. The staff were kind and efficient. THANK YOU!
Best choice with reasonable prices ,, they have 3 potions the 1 year 2 year 3 year warranty ..
I lean towards the 3 year warranty I find it the best option ..
I called with 15 minutes before close and Christina said she had one battery on the affordable side for my car. I came over and was back on the road with a new battery in 20 min! Best part of my stressful day was Walter’s! Thank you so much!
Like their chemicals and cleaners. The only complaint is Christina is VERY rude. After reading the reviews it doesn’t seem like anything has been done to correct her customer service even after multiple complaints from multiple customers. She’s rude as hell even after being VERY polite to her over the phone she has major attitude and will just hang up. They should really re consider her position, makes loyal customers not want to even deal with the company. Hopefully she can adjust her attitude so this place doesn’t lose business.
I would highly recommend coming here if your in a hurry need fast and efficient services not a bad price with great warranty's. Came in noon time on a Friday and was in and out 15 minutes I'd recommend them 10 out of 10 it was great thank you so much Walter's Batteries
They’re open until noon on Saturdays, I came in about 15 mins before close unaware of this. The lady at the desk (Mrs. Walters) was very friendly and accommodating even though they were closing up. She showed me a variety of products and offered recommendations for a cleaning solution for my vehicles upholstery. Will be back!
Good customer service and quality and batteries you would get from Walters I had the batteries in it last me for a couple months and I never had to change it
Excellent value and helpful service. I don't know anything about cars but these folks sure do! They are my automotive Go To for everything and have been for years
I don't recommend this place even though they have low prices. Normally, one out of three batteries don't make it even for a few months! Imagine on a cold snowy day your car doesn't start and the last thing you think of is the battery you bought four month ago that gone bad!
This place has a good prices, I went to get a battery for my car and the person behind the desk was very rude to me, I know we have to wear mask everywhere but I apologized because I forgot my mask in my car, no matter what she call me illiterate.
Most disrespectful staff and owner I have ever dealt with at any business. Beware if you have a problem they’ll tell you don’t ever come here again because they say they don’t need sell to the general public because they sell the dealerships/auto repair shops. Ken has NO customer service etiquette.
I wanted to post my review after a rough start to my new battery purchase. It was super cold the few days prior to my need to replace my battery. I had purchased my last battery at Walter's, best price in town. Turns out my battery was under warranty, so it was free to replace, Yay!! BUT, this is where it gets CRAZY. Upon the installation, the radiator flange connection was so brittle from the cold that it snapped right off the radiator. There was no connection for the radiator hose. Walter's never denied the mishap, they rented me a car while they repaired my car and I still got my free battery. 2 days later, my car was fixed properly and I was back on the road. They were so compassionate and kind. I would recommend this business to ANYONE needing a battery. Super nice people who have your back. I'll be a customer for life!!
I've been dealing with Walters since the mid 80s they have always taken care of my needs. Their prices are the best in town different levels for different needs. Nice to have a good place like this. Not that many anymore.
Battery prices are pretty good. However the people that work the counter couldn't seem less interested in their job, and it shows in the customer service.
A friendly little mom and pop, battery and such shop. I work at a golf course and get all my equipment batteries here. I've never once gone here, and they not have the battery I need. This is an A+ in my book, and I encourage EVERYONE to support your local small businesses. ☆☆☆☆☆
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