Crash Champions LUXE | EV Certified Repair Rohnert Park West in
Rohnert Park (CA)

Excellent service. Extremely friendly and a joy to work with. They made a horrible and stressful situation easy to navigate and were super helpful throughout the whole process. Very accommodating and explained everything very well. Fast work at a very high level of quality. I would highly recommend them and give my full endorsement. Glad we chose them to do the work, could not have had a better experience or outcome. My Car looks as good as new, outstanding paint and repair job! If we ever need similar services again, this is the only place I trust with my car. They even washed it before returning it! Every person we interacted with was extremely friendly and kind. Our neighbor recommended them to us and we will be doing the same to anyone who needs an auto repair shop. Thanks so much for the excellent work and customer service!

Excellent communication. Great work. Nice people and honest which is rare in this business.

JOSE WAS GREAT. HE WAS SO PROFESSIONAL. HE ALSO KEPT ME INFORMED EACH DAY AS TO THE PROGRESS OF THE REPAIR. THE PEOPLE IN THE OFFICE WERE VERY NICE. THEY EXPLAINED THE PAPER WORK THAT A 5 YEAR OLD WOULE UNDERSTAND. THEY ALSO HAVE COFFEE. DEFINITELY A GOOD PLACE TO TAKE YOUR CAR IF IT GETS HURT.

They did an excellent job!! The time estimate was exactly what they said. They even detailed the exterior of my car!! As for customer service - Jessica was amazing!! She kept us informed of the progress and even texted us with updates!! I would recommend them and will use them in the future!!

Great experience on what is usually not a fun one, getting rear ended. Their customer service is incredible, very helpful in navigating insurance, and kept me up to speed with frequent text messages. My car looks brand new!

Crash Champions in Rohnert Park iOS the best body shop in the North Bay Area. They are extremely professional and get the job done right….

I've had this location repair my 2013 rear bumper and trim in August 2025, and my 2026 Tesla Y series windshield in September 2026. Safelite would not touch a Tesla Y series with scratches in the glass, because it did not have any cracks, besides I wouldn't want the third party glass for my new Tesla. They called out a Tesla specialist to replace the windshield and calibrate the cameras. So far, I give them my highest rating! They are very punctual, always call back, and always keep appointments, and keep me up to date on the progress of my car. In fact, if I had to fault them, I would say they follow up too much, but more is best for me for communication. The price is competitive, and they were recommended by my insurance company as an A+ rated high value repair shop. In addition, they are very honest about the work and what to expect. For example, my 2013 Subaru has a factory paint defect that Subaru will not cover (which is why I bought a Tesla instead second time around). The paint started peeling from corners and under trim. Its a well known defect. Crash Champions explained repainting would be too expensive for this late model car. Instead they recommended a vinyl rap as it would cost about half as much. I've gotten some estimates and they were right!

Crash Champions in Rohnert Park did a great job repairing my bumper on my Tesla. They notified me on the progress with text messages. No issues whatsoever.

Jose is the best! Prompt, efficient, and hardworking! I'd recommend him and his work to all of my friends and family.

I was recommended by a friend. I am very happy with the job they did!!!! Friendly people, on time and they kept me informed all the way.

I was extremely satisfied with the repair work done here. The staff is friendly AND professional. They kept me updated on progress, and the car was returned to me in spotless condition!

Not good, needed something done ASAP, really close to my office that would take less than 10 minutes...so i could drive home safely... ...sadly they would not squeeze me in, saying I needed an appointment and none were available today. Used another place on the other side of the freeway.

Brought my Tesla in to get the mirror done after a slight accident. Of course on a Tesla, nothing is slight. However, the folks that Crash Champions were outstanding. Customer service was outstanding, the way my claim was handled, everything. And wouldn't you know it, I got same-day service. I was so shocked when I dropped my car off, to get a phone call five hours later telling me my car was ready to go! Now that's service! They also kept me informed throughout that five hours with text messages, as well as reminders before my appointments, which I appreciate appreciated. Overall, A+!

This was my first experience working with Blanca and the team over at Crash Champions (Rohnert Park), and I would feel confident working with them again. I found their handling of my paperwork & text-message status updates to be very professional, timely, and detailed, and they seem to have a very good (and prompt) working relationship with Mercury Insurance and Enterprise Rentals, from whom I needed to rent a car for a couple of days. Btw, Enterprise is only 4 min away, and they came to pick me up from the shop. What could have been a super long and drawn out experience of handling three different companies while my car was inspected & repaired ended up being super well handled by the folks at Crash Champions, and all I had to do was mind my business for a few days. The owner was super professional and hands-on, and Sony, the receptionist, was really personable and handled everything well. She's a good hire. This experience was a win in my books -- especially since this was my first claim and I had NO idea of what to expect. Btw, the repaired bumper is immaculate & looks like new. Recommend! 🌷

This place was awesome. I haven’t been in an accident in many years. My insurance company recommended Crash Champions and I was not disappointed. They communicated very well. I made an appointment to drop my car off on Tuesday and it was done on Thursday! Now that is some customer service. I hopefully will not get into another accident, but if I do, I am definitely going to go back to Crash Champions. Special shout out to John who kept me in the loop the entire time.

First time coming back since crash champions took over Blake. Service had been great. My husband brought his car here and the team were very communicative on update or any delays. I am very impressed. Thank you.

Service - return phone calls The General Manager did not live up to her word when it came to communication. After the first repair of the dent, I had to go back due to damage from another driver. I went on a Saturday morning after missing my appointment at 9:30 with Crash Campions. Getting there late I questioned why she did not call and at least remind me or cancel. I live 5 minutes away. I was distracted by my parents visiting from out of town but could have been right there. When I told her of my frustration, she said she had others picking up their vehicles. That leads me to believe she did not make time for me at all. She told me she would have the estimate on Monday, after taking pictures and notes. I called Monday Morning at 9:00, around noon and 4:30. Each time she was in a meeting or on the phone. I never heard from her Monday. On Tuesday I called again and was told she was on the phone. Then at noon I went there, and she was in a meeting. I ask the staff to have her call me as soon as she was done with her meeting. It is Wednesday now, and I still have not heard from her. I will never go back! The general manager at Crash Champions should be reprimanded for the way she treated me. It was not good business for any reason. The First repair with Crash Champions was as expected. John always kept me informed, the car was done on schedule, and it was good work.

I usually don’t leave reviews, but I had a great experience and wanted to share it. I’m 21 and a bit clumsy, so I was the one who caused the accident. But the staff was incredibly understanding and didn’t judge me at all. Merle, in particular, made me feel really welcome and reassured me throughout the process. He was there for me even when I was starting to doubt things. I’ll definitely recommend them to anyone who needs a great experience. I have a feeling this probably won’t be the last time.

My estimator was absolutely fantastic! They were so organized and professional. I’ve had some really bad experiences at other shops, so it was a huge relief to have someone so great. They made sure to keep me in the loop. Definitely a place to recommend

Excellent care and repair. Very friendly and helpful and Charles kept me updated on the progress of the repair daily. He was very reassuring. They finished the work a day early which was wonderful. Raven is an exceptional office administrator. I highly recommend this repair shop.

Crash Champions RP was a delight to work with for me. I dropped off my car and was greeted by Raven, assigned to Charles and felt supported throughout the process. Merle was helpful and assisted me in getting my car Friday before the weekend. Great service, easy to contact crew and my job was done right.

It might be different from others, but I did not have a very good experience here. I was one of the unfortunate people in Rohnert Park to have my tires stolen. Went there because it used to be Blakes. There was not much communication between me and the shop though they had my car for two weeks. They never updated me on the status of the repair and what was going on between them and the insurance company. I requested a certain brand of tires and they put another little-known brand without telling me. Also these tires were directional, and they were not installed correctly so we had to return to the shop to have it corrected. I wanted to discuss these issues with them, but my estimator was gone on vacation, so I had to wait for them to return to settle this. They did not have any documentation between them and the insurance. Lastly, the estimator really pushed for tires which the shop installed though I did not want them. After my theft, I did not get my car back in the same condition as it was previously.

Getting my car back after my accident took awhile. They warned me that some of the time it takes is waiting for the parts that Tesla makes that don’t come fast at all. When my rental card was due, Crash Champions paid for an additional week of rental for me! And they did a great job on my car! zJoanna and John were both helpful in keeping me aware of when the car would ready.

Lars was amazing from day one, when I went in for estimate and responded with in couple days when the ordered parts will be in. Once I dropped off my Land Rover Defender for repairs, I was getting daily updates on repairs and even the part that was supposed not to be in and I would be r to back again, they got it delivered and completed the work. Amazing customer service . When I got the vehicle it was fully detailed. Thumbs up 👍👍 12/03/23 this time, the updates and courtesy of Lars and Raven were all the same(great), but the repair was delayed and vehicle delivery was delayed 3 times. the vehicle was delivered to my home, but I didn't notice the plastic sheet for pain protection on both front doors, until next day when I reached the hotel for valet parking.

The folks at Crash Champions were very professional, and meticulous in their work. They found several new issues that were not apparent earlier, got all necessary approvals from my insurance company, and repaired everything. The new body panels, bumper and paint blend perfectly with the rest of the truck - you can’t tell there was any prior damage. Charles kept me well informed throughout the repair process, and answered all my questions clearly and thoroughly. Raiven made me feel welcomed every time I spoke with her in person, and by phone. I hope I don’t need them again in the future, but would definitely return for any future collision repair needs.

I can without hesitation, highly recommend having your car repairs done here. Impeccable service. Everyone is accommodating, courteous, friendly, and there for you. Paul kept me informed of my repairs and followed through until he was assured, I was completely happy with everything. My bumper replacement was beyond satisfaction, Such a great place!

Crash champions is the most professional repair company I’ve ever dealt with. Their communications were consistent, thorough and clear. My car was returned in record time and was spotlessly clean. They were really nice people! I highly recommend them