Integrity Auto Collision Center, Inc in
Fairfield (CA)

My experience with Integrity Auto Collision was amazing and I would definitely use them again. Had an unfortunate incident right before the Christmas holiday and their customer service and timely repair couldn't have gone easier. When picking up my car, they had me check it over before leaving. I felt a little something when closing my door and I wasn't going to make a big deal of it but they were adamant that I felt my car was the same or better than before the accident. They made a slight adjustment on the spot and it fixed the problem. It's been over a month since I picked it up and I've had no issues or had it feel like it wasn't the same as before the accident. They also detailed my car, which I wasn't expecting, but was very appreciative of! I highly recommend them.

Integrity Auto Collision Center did a thorough and accurate repair in a speedy timeframe. Maggie and Oscar made the entire experience pleasant and extremely smooth. This was my first time using Integrity and they did not disappoint! They truly did a great job with style and panache.

I highly recommend Integrity Auto Collision Center! I was kept up to date via text message with detail information. They handled the insurance company in my behalf which lifted the burden from me. I can't thank them enough!

So far all I have received is a quote, but cannot vouch for the work itself (yet.) Hence four out of five stars to be fair. I noticed that many local law enforcement vehicles were being serviced and I was surprised at how clean the entire shop was! THAT was impressive since the office reflected a similar attention to details!

The service at Integrity Auto Collision exceeded my expectations. From the moment I scheduled my appointment to the point when my vehicle was released to the insurance company, communication was clear and consistent every step of the way. They truly went above and beyond. Whenever there were challenges or delays with the insurance company, they kept me informed and followed up directly with the insurer while including me in the communication. They made the entire process feel easy and stress-free. You can genuinely tell that they prioritize their customers’ well-being above anything else, which really speaks to the integrity of this company. Even though they were ultimately unable to repair my vehicle, I am extremely happy with the service they provided and grateful for everything they did to help me through the process.

Picking up your car after an accident repair is always nerve racking, but Integrity Auto made the experience easier. This was my first time working with them, and once insurance approved the shop, they were able to take my car in the same day. Insurance was the most frustrating part of the process, and their team was incredibly helpful with follow-ups and making sure payment was received. That support made a big difference. We picked the car up within the week, and the repairs looked great. The paint job was excellent, and everything felt solid and well done. I also really appreciated that they took the extra time to clean and vacuum the inside of the car, and the bottle of wine at pickup was such a thoughtful touch. Hopefully I won’t need body work again anytime soon, but if I do, we’d happily return. Really pleased with the work and overall experience.

Integrity Auto Collision Center was professional and easy to work with throughout my repair process. They communicated clearly, kept me informed, and were helpful coordinating with the insurance companies involved. I appreciated their transparency and willingness to assist during a complicated situation. Thanks to the team for their support and professionalism.

Integrity Auto Collision was phenomenal. I brought my 2012 sports car in after a fender bender. I worked most closely with Renatto. He assured me that my car would be well taken care of. He kept me updated with the progress of the repairs, provided photos, and interaction with the insurance company. Maggie and Oscar were both outstanding! The repair staff did an excellent job renovating my car. My car was repaired and looked brand new, like when I first drove it off the lot. Thank you Inegrity! You live up to your name,

Excellent job on the car. We were rear ended and they took the time to do the job right. Don't just go where the insurance company tells you, do your homework. I've taken several vehicles in over the years because of the quality work, professionalism and family owned atmosphere.

The team was great, start to finish! Everything was explained very well, and they for sure took care of me. I was in an accident & they worked with my insurance to make sure everything was covered. Trustworthy, reliable, excellent communication; Would go with them again.

Honest, sincere, they said they were the most expensive in the area. But I received a quote for 1200$ less than the original. Treated me like I was their top client. Hooked me up with a great deal. Would come back any day!

Had such a great experience with Integrity Auto! I brought my car in after a minor accident, and they made the whole process super easy. They even dealt with the at-fault party who was being unpleasant, which was such a relief. They kept me updated with photos the whole time, and you could tell they actually cared about doing a good job. Everyone was friendly. professional, and went above and beyond. Highly recommend this place if you ever need body work done!

I brought my Ram 2500 to Fairfield Integrity Auto Collision Center after an accident, and they did an awesome job replacing the whole frame. The team was super helpful and kept me updated throughout the process. My truck looks and drives like nothing happened. They even took the time to clean it for me!!! Great service, great communication — I highly recommend these guys!

I brought my truck to a few different shops in hopes of getting a majority of the inside of my truck restored due to a bear attack. No one could find some of the parts I needed to have my truck restored. So I google searched Integrity Autobody in Fairfield, and I know now why this place is called Integrity! These people are life savers. They bent over backwards to find the parts I needed and after a few weeks, my truck looks brand new inside! Thanks Integrity!

Renatto was very helpful with the entire process. He worked directly with the insurance company to address issues and even provided a loaner car. My car looked brand new inside and out upon pickup!

My car was towed to the Honda Dealership for an initial assessment of damage caused by a combination of a low-lying cement parking block and a driveway. The damage was determined to be beyond the scope of repair. So, Honda suggested that we bring it to the Integrity Auto Collision Center to have it fixed. It took approximately five days for the repair, but had to be brought back to the Honda Services Department for some front-end sensor calibrations. I picked my car up yesterday and the work looked great! The new bumper / paint matched my car, and the overall bumper setting on the front end was perfectly aligned. If you’re in need of a car service, I would recommend the Integrity Auto Collision Center due to the quality of their work, turn around time, and ability to work with your insurance to keep the out of pocket as low as possible.

Where do I begin.. I was involved in a accident(not at fault) my insurance company gave me the whole 9 yards of little options they had to make repairs. After an 2nd opinion, with high expressions was referred to go to Integrity. I called and spoke with Renatto and explained my situation. With Passion and confidence explained that everything was going to be ok and put my mind at ease. After the headache with multiple insurance issues, Integrity not only provided the insurance with the cost, and also provided documentation needed in order to make the correct repairs. Integrity is well educated in Laws when it comes to body work repairs. Lets just say the work was completed to 100% satisfaction and gave an amazing experience of customer service. Huge thanks to Oscar, Renatto and the Integrity Auto Collision Center Team !!

Amazing customer service! I stopped by with a blemish on the bumper on my 2024 Chevy traverse. I don't remember her name, but the person who helped me had them polish it for free to see "if I could live with it." Then she walked me through what the repair would entail so I could make an educated choice. I knew this was an honest place because we had a vehicle fixed here before, but to keep coming back to the same kind of customer service years later is commendable. I highly recommend their services. They do great work and they are good people.

Well this place has a five-star rating on Yelp for a reason. Renato was of great help when it came to dealing with the insurance company and also with follow-ups, he took me out of the equation and really took over the entire claim. I have two kids and a full-time job so I really don't have time to deal with it so this was a great help. Now let's get to the work that they do, absolutely second to none I've been in the car business for 15 years and have been able to recognize when a car has body work on it almost no matter how good the job has been done. The work they do looks exactly factory you cannot tell the difference. Amazing job, great people. Highly recommended.

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience with this autobody shop. From the very beginning, they were incredibly kind, patient, and helpful. They walked me through the process step by step and made everything so much easier to understand, especially when dealing with insurance. Even though they weren’t ultimately the ones to repair my car, they went above and beyond to make sure I was supported and taken care of. It’s rare to find people who genuinely care about their customers the way they do. I’m so grateful for their kindness and highly recommend them to anyone looking for honest, friendly, and professional service.

Great Company! Repair work on my car was the best. Maggie is great to work with, very professional. Couldn’t be happier. Will recommend them to everyone. Thanks Integrity and Maggie.

Dear Integrity Auto Collision Team, On behalf of my family, I want to extend our sincere gratitude for the outstanding and compassionate service you provided while repairing our late father’s truck. Your team exceeded all expectations and treated the vehicle with remarkable care, fully understanding the sentimental value it holds for us. A special thanks to Renatto (Estimator), Mariano (Blueprint Technician), Greg (Painter), Athan (Prepper), Luis (Body Technician), and Hugo (Detailer). From start to finish, your dedication and attention to detail were evident. The emotional moment of the final reveal—and the thoughtful tribute sign “In Memory of Carlos Penados”—meant more than words can express. Your kindness and professionalism truly touched our hearts. We highly recommend Integrity Auto Collision Center and deeply appreciate all you’ve done. Warm regards, The Penados Family

I had a fantastic experience working with this body shop. They were responsive in communications, and gave me frequent updates on my vehicle’s status. Also, their repair work is great; on the repaired areas of my car, they achieved a flawless paint finish that is indistinguishable from the factory paint. Would definitely recommend for anybody needing body work.

Customer service was EXCELLENT. Their communications were above and beyond by keeping me updated via text messaging and through phone calls. Had issues with my Tesla insurance claims and they were assertive and persistent on trying to fork out $$$ for my repairs. Will definitely recommend them!!!Good business and very caring folks!!!!

I had an excellent experience from my initial call to get my Lexus Suv looked at; I spoke to Maggie & she was amazing!! I felt very welcomed and I was able to bring in my car the next day and they gave me a great estimate! They ordered the parts and I got a call the next day and I was able drop off my car to them. They kept me in the loop and four days later I picked up my car! It’s looks like new!! I highly recommend Intrigity Auto Collision! I’m recommending them to my work friends. I was recommended to them by a personal friend of mine. Thank you!! Irma Luna of Napa, CA

They were so efficient and friendly. Very responsive in text or calls to keep you up to date on your vehicles repairs. I have a Nissan and they are actually a Nissan verified shop so I was sure my car would come back in pristine conditions. The evaluation was free and everything else was covered by the person to hit me insurance (AAA). Thankfully the also offered car rentals while they work on your vehicle.

I own a Corvette Z06 and forgot to lock the roof down. When I got on the freeway the roof flew off and was destroyed. My usual shop went out of business so I didn't know where to go? I did a Google search and came across Integrity. They had over 400 reviews and all were 5 stars? I had to go check them out. They were working on a Bentley and a 911 restoration and the shop looked very clean and organized. I left my beloved Z with Integrity and authorized repairs. The results went above my expectations. They walked me through the process handled the insurance company and finished in a timely manner. When I picked up my car there was a big reveal with the entire shop standing around to watch and take video. The work was absolutely flawless and I couldn't even tell it had work done. I am blown away with the entire process and results. I now know those hundreds of 5 star reviews are actually for real. I will definitely trust Integrity with all my vehicles and I highly recommend them to anyone.