My BMW X5 had engine overheating problems and got stranded in Benicia, CA. I'm so grateful to have found Roundel Autoworks and for the work they did on my car to get it up and running smoothly again. (It's running great!)
It was a blessing to find a shop that is so specialized in BMWs and that I could have full confidence in when it came to diagnosing and fixing the found issues in my vehicle.
Joe was a pleasure to work with and very helpful throughout the entire process. I highly suggest going to Roundel if you've got a BMW to get scheduled maintenance and repairs done.
Thank you, Roundel Autoworks!
Joe / Roundel's quality of work went above my expectations.
I asked for my clutch pedal be serviced to address a minor but annoying noise, and not only is the noise gone but the clutch feels better than ever.
If you are anywhere in the area do not bother with going to a dealer, you will be far better taken care of here.
Joe at Roundel is where i would take my BMW's to. He is very knowledgeable and takes pride in what he does. He took care of my wife's F31 and was very thorough in his findings. I highly recommend Roundel to anyone looking to take car of their BMW.
Joe replaced the old mount and bushings around the rear differential, the rear differential itself, and the valve cover with genuine BMW parts. He was transparent enough to show where it was cracked and leaking on the spot. He was kind, guiding the recommended actions to address the issues. He has top-notch mechanical expertise as a BMW-certified technician. Getting to know him and his excellent customer service was so pleasant and fulfilling. I highly recommend this shop specializing in BMW cars, and I wish his maintenance business to prosper much more than it currently does, as he deserves that. Thank you, Joe! I will return to see your big smile.
I am so happy to know about Roundel Auto. I was able to get my car in and worked on so fast. Joe explained my problem and the knowledge I need to keep my car on the road. I will only take my BMW to Joe from now on.
M. Simonson
Joe did a fantastic job on my 2012 mini. My first time coming to Roundel and was pleased with the service from start to finish. Had a number of things worked on. Joe’s quote, timeline and explanation of work being done matched exactly what was in the end. No surprises, no nonsense. Honest hard working gentleman who knows Mini & BMW’s. Skip the dealerships and scouting other business. Take my word- go see Joe!
I purchased a 91 Bmw 750il that was in limp mode back in July 2021. My previous mechanic that would work on my E38 was honest enough to tell me he had never worked on an M70 engine and he didn't feel comfortable working on it. Now I was a little nervous on finding someone to work on my e32 since there aren't a lot of mechanics that work on these type of engines. I found Roundel Autoworks and spoke to Joe. He made me feel good leaving my car with him and he found and solve the problem very quick. Now I'll be taking both my e32 and e38 for service when needed to Joe. Great guy and a great auto shop
Thank you Joe as always an excellent work for my X5M BMW oil changed .
Along with honesty, integrity and excellence in service, I fully recommend Roundel auto shop Benicia
Jojo T
Outstanding work! We had extensive work done after purchasing our Mini Cooper. Joe went above & beyond in repairing it, explaining what was needed, answering all my questions & even took pictures of the cam shaft sensor that was faulty so we could have it fixed under the warranty from a previous mechanic. Very honest, dependable & I highly recommend him to any BMW & Mini owner.
My Mini Cooper had a check engine light / solenoid valve issue that was diagnosed by three repair shops. One European auto repair shop told me they don’t have a manual to fix this, and the other two (Mini authorized) said the problem is 50/50 and will require a total transmission replacement that would cost more than the value of the vehicle. So, I did my research and came across Joe at Roundel Auto Works in Benicia, CA. Truly, I am very glad that I found him. Setting up the appointment and communicating with Joe was very easy via e-mail, phone call or text. His shop location is spacious and the cleanest work area I’ve ever seen! But the best part is, you will be working directly with Joe who will answer your questions and personally fix your vehicle unlike manufacturer service shops where you don’t get to meet the mechanic. Joe was very honest and only repaired what was necessary. He even showed me the parts he replaced and explained why the issues happened. As soon as I drove my Cooper out of his shop, I immediately noticed the difference – my Mini was running smoother and shifting has improved. I highly recommend Roundel Auto Works if you own a Mini or BMW that needs attention. Thank you Joe! We need more honest mechanics like you.
Talented mechanic, well trained and certified. Polite and Proficient! It's great to have an alternative to dealership service for those of us outside of factory warranty. AND for you guys cruising around in newer models, he told me he does not do any work that would void your warranty. Works Tuesday-Saturdays. Cool!
I recently bought a certified pre-owned 2017 BMW X1. I had Roundel Autoworks inspect my car. Their inspection was extremely thorough and they were able to get me in the same day I called. During the inspection they did not find anything wrong with the vehicle. I will definitely be back when my service is due. Thank you Joe!
Joe fixed the oil leaks on my 328i and I was able to pick it up the next day. I paid a lot less than what the dealer quoted me. I am so happy to find a honest mechanic who specializes in BMW.
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