What clients say about Joe's Automotive Repair in Benicia (CA)
Goose did an amazing job reviewing my TC2. Worked through the diagnostic and illustrated issues that were made from past technicians. We're still in progress making changes to the vehicle and I am highly confident that we'll find more things to fix. Will be returning again for all future work on my vehicle. THEY ACTUALLY CARE AND WILL NOT PUSH YOUR ISSUES ASIDE!
I took it to like, three toyota's before seeing Goose and Dimitriy, why did Toyota miss the break fluid leak in my car where as Goose instantly discovered the problem in real time and was able to show me? Again, the folks at Joe's, they care about the details and are experienced.
I had a catastrophic break down with my 2017 ram rebel. My whole rear end is shot. Even though it's not something they specialize in they still have a very knowledgeable and confident mechanic that is willing to take on the project. They seem to be very kind and compassionate and are willing to work with you on payment.
Staff and owner Dimitry very friendly. Dimitry works with you to find a solution with satisfaction. In a world where senior women usually gets taken advantage of, the staff at Joe's Automotive changes my point of view. How refreshing!
10/19/2023,
My FIRST experience with JOE'S AUTOMOTIVE REPAIR, and I was delighted with their quick service, and going the extra mile for me, as they did a Brake & Rotor job and LOF on my 2011 Ford Taurus SEL Sedan .. .. .. Very Friendly and Professional Too !! .. ..
And, I won't hesitate to bring in my 2001 Motorhome, as well as my 2 Classic Ford Mustang's & my Classic 1956 & 1958 T-Bird, and the wife's car for repairs and up keep as well !! .. .. .. They're my Go-To-Repair shop now !! .. .. ..
Thank you Joe & Brenda Hunt (owners)
Sincerely,
Frank J. Lombardo, Jr.
Benicia, California 94510 .. .. ..
Have been using Joe's for a couple years since moving into town - fair, honest, and nice people - very happy and will continue to use as my primary shop
I had a problem with the A/C in my 2008 CRV that Avery Honda could not figure out. But, Joe's Automotive found and fixed the problem, plus honored a parts warranty that was a few years old. We've always been very happy with Joe's reputable work and fees, and were once again extremely satisfied (and grateful!) for their diligence and results.
Worst experience I’ve ever had. Basically held my car hostage as they told me “next week” about 6
Times. Then proceeds to tell me I Am “only paying for labor anyways”
Rude, unprofessional and completely unreliable. Avoid at all costs:
Joe's was amazing. I brought my car in and they realized it was something I needed to fix at the dealership. Joe did not charge me for this diagnostic exam. After I dropped off the car, he drove me back home. Then later brought my car back to me. I have never experienced such friendliness and professionalism. I highly recommend this business.
Joe’s was great! Had gone to the dealership with an issue, paid $1000 and it still wasn’t fixed. Went to Joe’s and all it took was a good cleaning. Good price and great service. He even came to my rescue after hours when my car wouldn’t start!
Amazing service! Went in with some wrong info about what was broken. Joe found what actually needed fixing, fixed it quickly and then cleaned my headlights for me when I came to pick it up.
Joe is THE man. He went above and beyond for my car and works well though any condition the car is in. He works super quickly, but takes time to make sure the job is well done. I will definitely be coming to him from now on. No other mechanic could ever compare. Good vibes all around. Thank you Joe !
Joe's Automotive is a fantastic place to bring your vehicle when it needs any type of service or repair. The staff is extremely friendly and knowledgeable. They do an excellent job here. Have only had positive experiences here. I highly recommend this automotive repair shop to everyone.
I had a wonderful experience with Joe and his whole team yesterday. I was out in East Bay doing cake deliveries for my bakery from the valley and I was easily 2+ hours from home when my car broke down. After a very long and horrible experience waiting for a late tow truck I finally got to Joe's. He got on my car right away so I was able to get home that night to my three children. He was honest, hardworking, and friendly. I wish I lived in town because I would be a customer for life! Thank you Joe!
I recently had some car trouble on a highway in Benecia. I was completing the final leg of a 2000 mile drive home after exiting the Army. My oil drain plug flew off while driving. I quickly exited the highway and called a tow truck. That gentleman recommended Joe’s. I called Joe’s to explain my predicament and despite them being extremely busy they told me to come by. I waited in the office at Joe’s with my dog for about an hour and I was greeted by friendly staff and customers constantly. The lady at the front desk talked with me and was very nice and warm. I asked her if I should book a hotel room and she insisted that they would look at my car out front because the bays were full. 10 minutes later and my plug and oil was replaced. I cannot say how much it meant to get timely and friendly (and extremely cheap) service. Huge supporter of the troops as well. Thanks Joe’s!
Joe and his crew helped me when I had a terrible time smogging my car. It was quite an ordeal but Joe wouldn't give up. This kind of service is rare these days and it made me feel that they cared. His office manager is a delight. When I was worried, and waiting for my car, she was there to cheer me up !
Joe is honest and has provided great timely service of my automobiles for over the last 20 years. I don't trust anyone else with my automotive repairs. I refer everyone who wants a reliable auto mechanic who won't rip you off, to Joe. Joe's Automotive Repairs is the best in the business. It is easy to see why this shop wins all the best business awards.
I love Joe's Automotive. My only hesitation in reviewing them is I don't want too many people to discover them and they get too busy! Forget the reputation of auto shops of trying to charge you more than they should, Joe's has been the opposite. I've negotiated with Joe several times to pay him MORE money, because he always helps me out even with small stuff and often doesn't want to charge me or just for the parts. Since I work in the city, I also like that I can drop it off and pick it up off hours and handle the payment over the phone. Overall, their service and skill is top notch here.
I have been a customer at Joes for a few years and am very happy with the work and the service. They go out of there way to make sure you are satisfied ad q customer. The mechanics are knowledgeable, the shop is clean, prices are good and you are treated like a person not a number.
Been a customer of Joe's for over 10 years
Always good friendly service.
Down to earth people and quality service.
Joe is always willing to break down the issue so anyone can understand it.
Joe's Automotive Repair is the type of old school automotive shop this world needs. Joe came out to my house to help me try and fix my car. When I could no longer solve the issue Joe treated me fairly and worked with me and my issues even delivering my car to my house when he was done. All at a very fair price. I tell everyone, even folks from other states how well Joe treats his clients and he knows his way around a car. I can't recommend this place enough. Its good to know that there are still good car mechanics out there.
I've been hearing loud grinding noises from my car for a few months now (I had just bought this car used), took it to pep boys and jiffy lube, talked to a few people, did some research, no one knew what it was. So I thought I better take it to a real shop. Joe test drove it, heard all the noises I was. He got right on it, and now she's purring like a kitten again, no more noises. I will definitely be bringing all my cars back here. He really cares about the people and the cars, he's not there to rip you off, but to make your cars run like they should be! Decent prices and AAA approved and even offers a AAA discount.
Joe and his crew are not only skilled mechanics, they are also good people. We have brought several cars to Joe's for a variety of work and he is always fair, prompt and accurate in his service. I would highly recommend Joe's Automotive Repair.
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