A+ Auto Repair of Redwood City in
Redwood City (CA)

We needed to find someone to service our 2016 Subaru after the place we'd taken it for the past decade closed its doors, and fortunately found A+ right around the corner. They were very welcoming and their service and communication have been excellent. Happily, our old Subie will be in good hands for its next decade of adventures.

If you are looking for a shop that balances technical expertise with genuine integrity, look no further. I brought my Nissan 370z Nismo in for service and had the pleasure of working with Brian, one of the service advisors. From the start, Brian’s approach was defined by honesty and transparency. He took the time to be incredibly informative, breaking down what my car needed and why. It’s rare to find someone who explains the 'how' and 'why' behind the work. It is clear that Brian and the team at A+ Auto Repair operate with a high level of integrity. They treat your car with respect and your time with value. 5 Stars!

I recently brought my 2002 C5 Corvette into A+ Auto Repair of Redwood City for a coolant leak and I honestly couldn’t be more impressed with my experience there. The pricing was very reasonable, but what stood out to me the most was the customer service. It was absolutely top tier. Justin helped me throughout the majority of the process and was just phenomenal. He was extremely professional, always kept me informed and in general just made everything so stress free. My car was there for the better part of 2 weeks majority of the time waiting on a part which is totally understandable and out of their control and as soon as it came in, they fixed the car the same day. Between the outstanding customer service from Justin and everyone else who helped me, the professionalism, and the timeliness, I don’t see myself going anywhere else. These people truly care about their customers and i couldn’t recommend this place more!

They are the most friendly, courteous I've ever used. They were willing to work with me on a few repair issues. You can trust them and they will keep you posted on the job they are doing on a timely basis.

I cannot say enough good things about them. Excellent communication and great personal interaction from start to finish. The level of detail in the report and videos you get about your car and the service that was provided far surpasses anything I experienced at the dealership service shop. They even detected a serious leak in my shock absorbers in my brand new Miata and contacted the dealership on my behalf, forwarded the video and pictures of the part that needed replacement, made sure that this specific dealership location had a loaner car available, and coordinated with the dealership for the vehicle drop off and the replacement of the parts under warranty at no cost to me. An easy 5 stars from me.

This is for the RWC location - Justin, Cynthia and team are really striving to make your experience with them the best possible. It is very clear there is a strong mission and goal with the organization. I took my car in for a 100k mileage maintenance and they were communicative and honest about the service. The tech accidentally broke something during the service, they communicated it to me and fixed it. It did prolong my service which I was not happy about (it was already 3 days in and it was already cutting close to the time I needed my car for an upcoming long road trip), but Justin and the team did everything to make it better for me. While we are all human and make mistakes, it is about how they resolve it after that wins me over. Thank you Justin, Cynthia and team!

My neighbor, a Corvette owner and Corvette club member, recommended A+ and I'm glad he did. Matt, Justin and everyone else at A+ were knowledge, helpful and went out of their way to make my experience a positive one. They performed excellent work on my Focus ST and I will definitely return to A+ for any services I need down the road.

It's probably the first time I felt like I wasn't being ripped off. Justin is so nice, called me to explain the repairs needed and the price. Super fair pricing. They've got a lifetime customer for sure!

I went in because I had a flashing check engine light. This was my first time at this repair shop and the first thing I noticed was that everyone had a friendly attitude. The team did their diagnosis and fixed my issue. I am very happy with the result and my car has been working flawlessly. Thanks again!

Very transparent, respectful, knowledgeable and supportive in every way. Not only do they provide amazing service to your car, they also provide excellent customer service. Justin went above and beyond to help me with all my issues. Strongly recommend this auto shop!

I had a minor issue with my truck. One call to Justin Mills in Redwood City and the next thing I know, it's all fixed. They are knowledgeable, honest and all of the employees are very manerly. Just the best!

From the moment I called this place, I knew they'd be good. I initially brought my car to A+ because another nearby autoshop was overcharging me by ALOT. So I came into A+ and they ended up finding things wrong with my car that the previous autoshop either caused or missed during several inspections of my car. Also, the environment of A+ is so welcoming and friendly. You feel very valued as a customer. I LOVE their customer portal that allows you to approve each job, has pictures after they work on it, and has descriptions of everything that they are working on and also tells you what you'll need done in the future. This is my new autoshop for everything. They have gained a loyal customer and I will tell all my friends about it. Couldnt have had a better experience.

A+ Auto Repair of Redwood City provided outstanding service. The team was professional, friendly, and very knowledgeable. They were honest about the repairs needed and completed the work quickly and efficiently. Pricing was fair, and the quality of work was excellent. I’m very happy with their service and highly recommend them to anyone needing reliable auto repair.

I've only ever taken my minivan for service at the dealer, and was nervous about taking it anywhere else. After received an eye-popping quote for my first major service, I started looking elsewhere. A co-worker recommended this place. I made an appointment online and was greeted by Cynthia the morning of. She was friendly and walked me through the process. I let her know I was on a time crunch and needed my car done same-day. I received an estimate by noon, and a call from the service advisor, Justin, walking me through all of the areas of concern, ranked by emergency repairs needed now, nice-to-haves, and areas to keep an eye on. A full report was sent to me electronically before approving service. I declined some of the services and at no point did I feel I was being upsold. It's safe to say I've found my shop for all my minivan's future needs. Thank you Cynthia and Justin!

We received excellent service. Very impressed with your efficiency. We were welcomed at front desk by Ally. She was very helpful And made us feel confident your shop would definitely be able to solve our car problem. We appreciated that you could work us in a timely manner. We are impressed with Email/messages walking us through the service process. Must say, this is the best car service we have ever received. Thank you. A+ is definitely your proper name.

I have taken my cars to both the location in San Carlos and now the location in Redwood City. I love their attention to detail and communication, including photos of what needs to be worked on. They are very patient explaining things to the non-mechanical mind. Their team does excellent quality, reliable work. That’s why I’ve been with them for almost 20 years.

Just a big shout out to the wonderful folks at A+. I've been a customer for more than 30 years, and they always deliver. This last service was done by Art, and everything went swimmingly, they did everything I asked for quickly and well done. I dropped my car off in the morning, they gave me a ride to my office and they brought my car back in the afternoon. Justin the service manager always goes above and beyond. If I could give them more than 5 stars, I would.

Justin and the team at A+ Auto Repair in Redwood City really hit it out of the park with their top-notch service, awesome customer service and competitive pricing! Our experience was wonderful from beginning to end! We had a situation where the issue was tough to locate and diagnose but the team at A+ didn’t give up and they located and corrected the problem and we couldn’t be happier! Do yourself a favor and bring your car here for your next service or repair!

I've been in to A+ Auto Repair in RWC twice now - once for a general checkup and once for an emergency tire repair - and both experiences have been amazing. Moss, Justin and Brian are all incredibly friendly, prompt, and professional. They clearly walked me through every service they suggested, including clarifying what services were essential vs what would be good to consider longer-term and why. Prices are clear and up-front, and their techs take detailed photos of every aspect of the car so you can understand exactly what they are seeing. They also kept me updated frequently for both visits so that I could plan my timing. This is the best car service experience I have ever had - I feel confident in their ability to help me figure out what is best for me and my car!

No appt, had my Subaru towed in first thing in the morning. Immediately greeted by Brian who walked me thru what the day would look like totally putting my mind at ease. They had the problem identified and fixed by the end of the day. Professional and awesome from start to finish. Oh and they gave me a complimentary uber to work. Fantastic service.

I had such a great experience here. Justin and Brian went above and beyond to help me through my car issues and they made the entire process stress free and seamless! As a woman, I felt very cared for and they were great with their communication. I’ll definitely be back! I would highly recommend them to anyone in need of friendly and very responsive auto care.

Amazing service! We had a punctured tire and they fixed it super fast. Everyone was really friendly and helpful. Big shoutout to Andrew for being so nice and getting us back on the road in no time! Highly recommend this place!

Justin and the team were fantastic from start to finish. They provided clear communication about the various steps and options. We felt more than comfortable, we were confident that we were being given honest information and guidance and felt supported as we made our choices about our vehicle. Our Buick was up and running smoothly, as good as new, faster than we thought possible. We will be back again and again for all our auto repair needs. :) These guys’ kindness and attention to details knows no bounds

Special thanks to Brian Reidy at the RWC shop and Moss Coln at the San Carlos shop for helping me out and making my experience at A+ Japanese Auto Repair positive and outstanding. Brian listened to my story how I a DIY mechanic for the last 50 years, messed up when out of habit I stepped on the brake pedal (to unlock the steering wheel to slightly turn the front hub) expanding the right front brake caliper piston while the brake pads were removed, causing the ABS system to malfunction and turn on all the instrument cluster ABS BRAKE VDC warning lights after the piston was compressed back in on my 2007 Nissan Altima Hybrid. My simple OBDII scan tool wasn’t sophisticated enough to read and clear the ABS trouble codes and recalibrate the ABS brake module. I needed to find a repair shop that l was comfortable with and that I hoped wouldn’t take advantage of me. Before I changed my career to Park Maintenance I worked for 10 years back in the 80’s and 90’s as the service writer in a very well respected popular German car repair shop in Palo Alto. Since then l have maintained all my vehicles myself so finding a shop l could trust was very personal for me. Back in the day when cars were simpler with less electronics and didn’t require computerized testing equipment many local repair shops didn’t care for the DIY car mechanic. Not so with A+ Brian and Moss understood me and my problem, they both respected me and very quickly helped me by assigning one of A+ detailed qualified technician to visually inspect my cars brakes and scan and reset the electronic ABS system. This is all l needed and all they did and it did the trick making me very happy and relieved. In less than 24 hours I was back on the road. I really appreciate you both and your friendly excellent communication and customer service skills. Thanks guys!

This is a long-overdue review. I had a wonderful experience with A+ Auto Repair Redwood City! Not only did they provide me with excellent customer service, but I really took note that this is a business that prides itself on integrity. I highly recommend this shop to anyone looking for a trustworthy place. And special shoutout to Moss, who was very helpful, responsive, and provided great customer service all around.

I want to take a moment to share my heartfelt appreciation for Justin and his incredible team at A+ Auto Repair of Redwood City. From start to finish, the service I received was nothing short of outstanding! It all began when I called A+ with concerns about my suddenly soft brakes while driving. Even though they were wrapping up for the day, Justin took the time to listen to my worries and promptly inspected my vehicle. When it became clear that my brakes needed some attention, he went above and beyond by arranging alternative transportation for me while his team got to work. I was thoroughly impressed by the level of detail they provided regarding the repairs. The diagnostics were meticulous, and the professionalism and care shown by the entire staff made a world of difference. While dealing with car troubles is never a joy, Justin and his team turned an otherwise stressful situation into a remarkably positive experience. If you’re in need of auto repairs, I highly recommend A+ Auto Repair of Redwood City!

Had a pre-purchase inspection performed by A+. Communication and service were above and beyond. I live on the other side of the country, so I relied on. A+ to be my eyes and ears. The report was very detailed and we spoke on the phone to debrief. I am very satisfied with A+!