Had a bad experience with the customer service, called to order an engine for which I was given one price for shipping on Monday, today when I called to place the order I price doubled and when I asked what changed I was told to buy it from somewhere else. Reps name is Mark. Avoid him and ask for someone who knows how to be respectful to customers.

Muhammad Anjum

11/15/2023 19:42:37

Great customer service. Had an issue with an almost new engine but they paid for the needed repairs to make it right. What more could you ask for

Justin Lauten

07/21/2023 22:17:03

🔥🤘🔥🤘🔥 There's a few key things that'll prompt me to leave a positive review. 1) Polite and welcoming service. You know greetings, manners, etc. 2) Easy process or enjoyable experience. 3) Exceeding expectations I experienced all the above with Eric and All auto parts. Purchased a 2016 motor with low miles at a great price and got free delivery to the shop. Lets go!! Keep up the good work Eric!

Rick Holloway

08/19/2021 17:30:06

Apparently ED the owner runs the eBay store, but through his proxy stick man Jose. Now if you decide you want a part from this place just shove a garden utensil in any random place in your body instead, it will be easier to deal with than any civility or business acumen whatsoever from these people. Literally don’t bother calling or messaging them. Everyone there complained about how their eBay was such a hassle for them and they didn’t really want to accept offers at all but ED the wizard just wants to play around from home on the eBay site and doesn’t really let his guys in person sell anything. This per the guys at the store. It’s a great business model to not care about your customers at all.

Chris Connelly

06/24/2020 15:36:16

Brian was a nice guy and extremely knowledgeable I was looking for a computer module for my Lexus and they had the part in stock and it was practically brand-new cheaper than I was able to find online for other used prices. I called them looking for the part and showed up within an hour the part was in my hands paid for and I was on my way didn't take me very long to get the part very nice very knowledgeable with extremely recommend this place.

Moe Rezai

06/09/2018 16:02:09

Spoke with Saul, trying to buy an engine for a c250 at asking price $2600 but would not provide the engine serial number until purchase is made. Lol. And supposedly is because the are very backed up. So basically he is saying to buy the engine and verify later or simply trust them. Maybe next time. ;)

Basil Daniel Jurdi

10/02/2017 18:55:17

I called yesterday and asked for a Transmission for a 2013 Buick Verano . They responded “ 2013 Buick Verano “ I said “yes” OK we have established that we are talking about a 2013 Buick Verano transmission correct ? Ok. I get to the place mind you I drive all the way from San Diego . I get there . Tell them I am there to pick up the transmission for the 2013 Buick Verano . They plop it into my car and off I am to San Diego . I get to my mechanic and he tells me “ dude this is a transmission for a Buick Regal” arggg . Well let’s give them a call. When I speak to the gentleman who sold me the transmission for a 2013 Buick REGAL I ask him if I can return this transmission because it’s NOT what I asked for . I told him I asked for a transmission for a 2013 Buick VERANO. He tells me well my system says they are compatible . I told him that’s great that your system has that feature and that he has experience and knowledge in what is compatible but I did not ask for a compatible transmission nor was I ever told that it was a compatible transmission , I was told it was a transmission for a 2013 Buick Verano . I thought it was fair to get my money back and they get their transmission back . I was told a 35% restocking fee would be applied . So on top of my gas from San Diego to Fontana and back to San Diego I now have to pay for gas again from San Diego to Fontana and back to San Diego on top of a 35% restocking fee . The transmission was 350. I asked to speak with a supervisor and he says ( I am the supervisor ) I asked ok let me speak to the owner . On hold for a few seconds and he comes back with I can do half of the restocking fee . I hung up And will be looking for alter native forms of getting my money back .

George Licea

02/11/2020 17:47:15

I wouldn’t even give this business one star. The dude Romero is so full of himself and super aggressive. Dragged me all the way out and didn’t budge on the price. What a waste of time this guy is. Stay away from this place since their parts are way overpriced.

Davis Khobyer

06/26/2020 18:40:04

They had the hybrid traction battery that I needed and it was not overpriced and the person that helped me let me test the individual cells before I payed for it.

Mario Ramirez

01/04/2020 04:24:18

Spoke with Jose. Got the fog light I needed it. Amazing service. Very courteous. Jose is amazing and very helpful. These people definitely know everything about parts.

John Lopez

08/10/2019 17:20:41

my husband Wilson ordered a power steering pump. We subsequently had to return it. We were authorized to return it without any costs to us.

Jean Silva

02/19/2021 18:45:39

I had to buy a used A/C Compressor. It worked flawlessly. The staff is very knowledgeable and the prices are a fraction of amazon!

Sean Pruitt

07/08/2021 14:42:11

Bought Engine for 13 Cruze. Good price. 17k miles on engine. Runs smooth; as good as when I bought the car new. Good people.

EMERSON SIBRIAN

08/07/2017 23:56:03

They really help me in a jam sent the rim out same to from Cali to ny definitely returning if I need any thing also they where really helpful

luis rivera

08/21/2021 00:07:22

Great customer service.

jacob rios

04/01/2024 22:03:41

Went back today they are in the process of moving but still had the part I was looking for. Big thank you to the ebay manager Jose.

David Sanchez

07/16/2021 17:49:23

They will NOT honor their own warranties... it would help of they knew what they were doing... forget about the fact that they are way over priced...

Ed Kraus

12/23/2016 17:42:33

Great Place to get recycled parts from. High quality, and always great service. Thanks Eric.

Sacto Auto Repair

08/25/2020 19:17:05

When there they told me they didn't have the part I was looking for called them and found out they did have the part and it was $120 found out they are selling the same part online for $94 got there and they wanted to charge be $160 for the same part. Scamers!!

Leighton boster

08/07/2016 05:41:43

Good customer relationship

BAKBE NENSEMKA ENOCH

05/03/2024 00:03:43

Just as described, hassle free freight shipping to east coast. Really happy. thanks again

Marvin Jay

02/28/2020 21:14:22

The lie to me on a hybrid battery ask them if they want the old one that has no when I went over there to buy the other one that says we need the old one

Salmon Tokhhi

01/25/2018 22:34:37

bought a ac compressor for a 2014 pathfinder for a great price ...thanks

Maria Vazquez

02/05/2019 04:44:34

Great staff. Very knowledgeable.

Kevin “Durt” Campos

02/12/2023 04:08:30

they have 2 locations to draw from. I have 2 times received the wrong Parts. They handled both mistakes well.

Thomas Bell

08/22/2017 15:41:51

They sold as an entire engine for a really amazing price

Jordan Lopez

03/14/2017 01:00:15

Very over priced. Would not even lower the price a little. Terrible people im sorry

amin drake

04/10/2017 19:14:42

Awesome service. Eric was amazingly helpful!

Kaitlyn Iverson

08/10/2018 18:34:23

Paid $100 for a car donut.....2013 chevy cruze

Aaron Giles

08/04/2017 22:36:33

The lie to me on a hybrid battery but it's good

sayeddkhan may

01/25/2018 22:33:03

Address:	San Bernardino, CA, United States
Phone:	+1 909-356-8686
Services:	Auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 76 Reviews
ZIP Code:	92410
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

All Auto Parts JunkYard in San Bernardino (CA)

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