The alternator bracket snapped during our road trip, and they had the part for my 2004 honda Odyssey. Also, all the tools I needed to replace it on the spot. Super friendly staff too. Thank you guy's. 👍
DJs expertise and knowledge just saved me a huge headache and his customer service is unparalleled. The whole phelan Napa family is stellar. Keep it up folks.
Excellent service today. Helped test me, got me my battery, and had me on the road in no time. I asked about buying an alternator and the gentleman behind the counter asked if he could test it out first. Very informative and helpful
Hey People of our Community, is Your Check Engine Light On ? Don't fret .. Pull in the front pkg stalls and request a Free Diagnostic Reading. They will then PRINT OUT THE RESULTS, OF WHAT COULD BE MALFUNCTIONING AND THE Recommended PARTS AND REPAIRS... THIS SERVICE HAS SAVED ME TIME WORRY AND LABOR COSTS WHEN VISITING MY. MECHANIC IT HELPS TO KNOW WHAT YOUR TALKING ABOUT IN GETTING YOUR Repairs DONE AND ASSESSMENTS OF COST ESTIMATES.
. PS I Recommend MIKES TIRE AND BRAKE SERVICE FOR MOST OF MY Maintenance SERVICES, ASK Auto Zone for Recommended Mechanics too! Not to be forgotten is NAPA AUTO PARTS IN PHELAN, AS WELL YOU WILL GET Friendly Knowledgeable HELP AND IF THEY DONT HAVE THE PART IN STOCK, THEY USUALLY CAN GRT IT IN AS LITTLE AS SAME OR NEXT DAY AT NAPA
PS I have a 2004 Lexus -
RX330 SUV 4 x 4 and Auto Zone HAS HELPED ME DIAGNOSE AND FIND MY BEST HELP TO REPAIR MY CAR AT REASONABLE PRICES ! 'Mike's Tire and Brakes" in Pinon Hills has my repairs and maintenance needs covered, Mike's Crew have KEPT MY "OLDIE BUT GOODIE LEXUS" RUNNING STRONG AT 188,000 MILES AND 18 YRS OLD RUNS LIKE NEW, THANKS TO ALL THE HELPFUL AND POLITE WORKERS AT AUTO ZONE AND MIKES TIRE AND BRAKE SERVICE. THANKS SO MUCH.
Hand to bring back battery twice didn't fit first time, wrong one,still had problems with the 2nd one 3 Rd one wasent right either, but my husband made it fit by taking out tray
Had to purchase a new battery for the car that seemed pricey, however the customer service has and always is GREAT! Very helpful and kind gentlemen that assisted us. That's why we go back to Napa for our automobile needs that don't require our mechanic.
Great place to go for auto parts.If they don't have the part you need in stock they can usually have it brought to them from one of their other Stores within 1-2 days.
Great local auto parts store. If they don't have it in stock, dont worry, they get it for you quick. Go next door and have some breakfast or lunch while you wait. Awesome!
I go to Napa because they take the time to look something up for you even if don't have the year make and model. I really appreciate their knowledge. They are always friendly polite and care about helping you get what you need. Thank you
Had to get a new battery and I had no tools they're awesome they had the battery on the counter before I walked in, came out and help me change it out and yes a decent price thank you Napa!!!
The people are friendly and knowledgeable about what you're working on. Most of the time they have your parts or can order them. Pricing is moderately priced for your parts. Handicap parking is right at the front door. No public restroom though.
This store has great service. the counterman are extremely helpful I normally speak with Mark and Dakota. they are very knowledgeable and friendly always help me figuring out what parts I need and give me reasonable prices. There's also a girl that works there that I see every once in awhile always extremely polite and helpful as well if she doesn't know the answer to something she always gets me to the person that does. This is a great store, I'm very pleased with the employees and management
Buy a lot of parts at the phelan store but after Dylan gone it went down hill it’s hard to get the right part anymore Shawn worthless everytime he works the counter I always get the wrong part or have to look it up on your website for him I’m now having to go to others places
I always shopped at the Phelan Napa store because the counterman, Dylan, was quick to help me, was the most knowledgeable out of anyone in the store, and never sold me parts that I did not need. I found out this weekend that Dylan no longer works there. I left the store without making a purchase as no one even cared to help me. I have told my family and friends to shop elsewhere. There are many auto parts stores to choose from and the Phelan Napa store is no longer worth our time. I am hoping we find out where Dylan went so that we can shop there. Huge loss for the Phelan Napa store.
The staff is friendly and knows every part by electronic memory. They don't waste a single second of your time, and they are just incredible workers. A+
Excellent service, the staff are very knowledgeable and professional! Treat you courteously every time you walk in! If they don't know an answer to your question or problem they happily take the time to investigate for you. What a great team! These guys know what they are doing and enjoy it! Therefore I enjoy bringing my business to them!
Needed a battery for my suv they had one gave me a GREAT price much lower than other auto parts chain. And at 1 min before closing they took the time to take my core and issue me a refund on it. Coulda told me come back tomorrow but they didn't.
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