This is my first time EXPERIENCE BAD SERVICE... NOTE I been coming here getting parts for my car since they had the popcorn making it fresh for ALL Guests. Now I brought a battery in JANUARY 2025 NOW ITS OCTOBER 2025 I TOOK IT BACK AND THE GUY CAME OUT AND SAID THAT MY BATTERY IS STIILL GOOD. BUT I TOOK IT TO AUTOZONE AND THEY TEST IT AND SAID IT WAS A BAD BATTERY AND PRINT THE PAPER OUT FOR ME. NOW I COME BACK TO GET MY REPLACE BATTERY AND HE TELL ME HE GOING TO CHARGE ME FOR A NEW BATTERY THEN WHEN I TAKE THE OLD ONE OFF AND BRING IT BACK THEY WILL GIVE ME MY MONEY BACK. I EXPLAINED THAT MY CAR IS OUTSIDE CAN THEY TAKE MY BATTERY OFF FOR ME? HE SAID NO SO I ASK DO YOU HAVE THE TOOL FOR ME TO TAKE IT OFF HE SAID NO SOMEBODY STOLE IT.. .NOW THIS IS A AUTO STORE. BUT THIS WILL BE MY LAST TIME EVERY SHOPPING HERE
I forgot to grab a picture but this place stays open till about 7 and honestly I’ve had more luck getting things locally from them then from any big “chain” store they stock more parts I don’t know how they do it but the prices are better than autozone !! Oh and the people there actually know about cars !!! Not some random kids that just got hired and know nothing about cars these guys know the business ins and outs and all the lingo super knowledgeable people and an easy shopping experience I always come back here for all my customers and my personal vehicles 🚗
Give these a guys a visit !!
Returning a defective starter without a receipt , They refused to exchange with another one. never ever going back to Morris.
He said they don't keep customers information.
So, I have to buy a new one in Autozone... Lifetime guaranted , no receipt ok.
This store has EVERYTHING in auto parts. It's old school. Very direct, great customer service, parts in your hand within 24 hours. You havta go and experience the nostalgia.
Very knowledgeable employees, they always help me figure out what's going on with my car and tell me how to fix it.
This visit was for a battery and brakes which I returned because I remembered that Auto,zone has a lifetime warranty on their brakes.
This lady that assisted me was very helpful. I had a electrical fire that started from the battery. She explained what could've started it and when I checked it out she was right on point. Easy fix for a female.
Purchased a fuel pump for my daughter’s car on August 5, 2023 just about a month later the fuel pump failed left. My daughter stranded had to have the car towed to a reputable shop to a mechanic that I’ve used for many years and trust and know that he Uses quality parts call Morris to see about a refund. They refused and said it’s #Warranty only why would I go get another garbage fuel pump that’s going to fail again And the employee on the phone proceeded to argue with me, saying that how do I know the pump that I just had put in is not gonna fail and I explain to him that it’s a better quality pump and I told him so basically you’re not gonna refund my money because I refuse to go get another garbage fuel pump and he said basically that’s what he was telling me I wanted to possibly start using this auto parts store because they have good prices but now I’m seriously having second thoughts
This place is great their friendly and they make sure you get the right part the first time. And if they don't have the part they can order it and it gets there same day or the next day. I recommend this Part store for any auto repair these guys will get it for you with no problems...
I've been there years but for my part for my my my ball joint didn't sit around looking for a better price that was a place I usually go to when I stayed in Fontana new commercial
I do not know why they have 4.5 stars? A couple of days ago I called to look for a semi-circle plug valve cover for a 1997 Toyota truck. Even though I provided all the specifications they did not know what it was! They couldn't find it in their store or help me to find it somewhere else. I just can't believe people that have so many years of experience are so mediocre in what they do! I have no experience in the "mechanic world" let alone procuring parts. However, it took me 20 minutes to find it and order it on the internet (e-bay). this is the third time I call or visit the store and they never have or help me find what I need. It must be noted that they use to have good customer service and also good prices, but now they are lowering the quality in all aspects and raising prices (which is normal when companies get complacent). In the long run, these are not good business practices. So, sorry guys you just lost a loyal customer!
THIS IS THE BEST and cheapest place to get car parts with a lifetime warranty. I Bought front disc brakes at $40 .Pep boys wanted $69 my Alternator $100 for my 2008 Lexsus350 Lexsus wanted $300 'u can't beat them
Updated review.... Stopped in Morris today got great service and the parts I needed. As I was about to leave I was approached by a friendly guy who joked made me smile and then we had a short conversation. He informed me he was the owner and told me the story of how Morris auto parts came to be. It was an awesome interaction with a business owner. I highly recommend fulfilling your auto part needs at Morris. I wish more local business was this polite and hands on with customers. Thank you David.
I really don't know the problem with us or the Morris counter employees.. These men behind the counter are unfriendly, rude even when I call by phone...cits now intimidating to call4. Right now I called again asking for pricing on a fuel pump. . he gave me two prices... I asked why the big difference in price and very "shortly" he says, "Listen to me" and just repeated the price... Like really!? Is it just maybe you guys don't like dealing with women... Do I have to send a make relative or friend to get what I need .. And I'm not the only .... My daughter has had the same experiences...WTH!?
Really good and patient employees. And have a good price for parts. They helped me find the part i needed. I know everyone's time is valuable, so the only thing I must remind those that need a part from here, is to make sure you have time to wait patiently, it might be a little more time then you expected to get what you need. Bit overall i left happy fixed my car. So i give them a Great Smile for their Great efforts and parts..
Excellent service by far! Whenever one of my vehicles requires a part or more I buy my OEM parts from MORRIS. Well that and because they are affordable and know what it's like for the regular average hardworking people and so that's why I choose to invest in my community this place is home. Come check it out if you haven't yet I'm telling you you wont regret it. You'll walk away content with a smile 😊😊😊
Best prices in town! Only thing I didn't give it a full five stars is because when I called I asked to speak to somebody that spoke Spanish, and they had me on hold forever, and when somebody finally got a hold of us they hung up on us I had to call back again and wait another almost 9 minutes and a half dot-dot-dot but the prices I'll do any of the auto parts stores!
Do yourself a favour and just come here 👍🏻Popcorn, lol. Yes, help yourself
Very knowledgable and brand name parts, fair value too.
Was sent here by one of the big national chains... didnt have my part but at least they could order it. The big names couldn't even find it🤔 in their system or it was the wrong part.
Diffenitly will be back as I work on my classics😉
I bought my starter here and i have not had any issues to date. Returned my core and got over 45$ back. My husbands friend also bought a part as well as other parts but one of them was better in pricing and more for your money. My uncle also prefers buying auto parts here hes been going for years, which enavled us to try them and loved it. My duaghter enjoyed the free popcorn they had They also have free coffee. 😁
My parents have been going to Morris' for years. Never had a complaint. One of the best for your auto supply needs. Not mainstream like AZ. Very nice and courteous and helpful.
Was told they had parts I needed. When I went in they did not have the part I needed at the price I was told. Which was no big deal I bought parts anyways. When I called to to buy more parts for same car I was placed on hold. When the call was picked up I was told to call back when I have time to talk and before I could reply the call was ended. I called back because there must have been some type of miss understanding. Maybe he muted phone and started talking idk. I call back and I asked why he hanged up the phone then I was told not to call them if I am looking for the parts at a better price. I asked what do you mean and the person said he heard me calling another store. What he heard was my counter man talking to customer informing him of the additional parts required. I informed him of what he heard And the attitude became worse. I was told he is to busy to be answering the phone if I am not going to be buying parts. I told him I was just in the store and purchased parts for two separate cars. He told me to hurry up and tell him what I want because he is going to hang up. They have just lost a customer and my only regret is that I have referred people to them
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