West Coast Roadside Assistance in
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Address:5633 Franklin Blvd suite A, Sacramento, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:95824
Working Time and Location
What clients say about West Coast Roadside Assistance in Sacramento (CA)
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Excellent Customer Service. Fantastic Job On Serving My Car. Will Recommend To Family And Friends.
Oct 04, 2025 -
AJ come and was incredibly helpful when my daughter’s tire blew out! Marvelous service and very knowledgeable.
Aug 08, 2025 -
AJ is great!!!!!! My tire had a blowout and I had to pull over on the side of Hwy 80. AJ put my safety first—he totally understood the situation and reassured me it was okay to leave the vehicle and get to a safe place. He handled everything quickly and professionally. I can’t thank him enough for making a stressful situation feel manageable. Highly recommend Westcoast Roadside, and especially AJ!
Jul 21, 2025 -
Quick service. The staff were polite and helpful. Jesse came out explaining all that was done. Great service.
Jul 16, 2025 -
Wais came to my rescue late at night on Garden Highway after AAA kept delaying getting me assistance with a flat tire. He showed up exactly when promised and went waaaay beyond what he needed to. He installed my spare and insisted on having me follow him to the nearest gas station to add some air to it. That gas station’s air wasn’t working so he put my car on his truck and drive it and me to another station closer to my home so I wouldn’t have to drive as far. He waited for me to get the car going and made sure the car and I were ok. All of this after midnight on a Friday night. Sitting there in the dark on Garden Highway I wasn’t exactly worried but as a chick alone on that deserted road, I was relieved to see him and then had one of the best customer experiences of my life. I can’t recommend West Coast Roadside highly enough and if you’re lucky Wais will be your driver!
Jun 15, 2025 -
Great service super friendly and helpful keeps you up too date on how far and price is perfect for how quick they get too you will call them again if needed!
May 25, 2025 -
Ali was very nice and eager to help me tow one of my company vehicles. He took care of it as if it was his own. Ali was a great help and had great customer service!
May 21, 2025 -
My parked vehicle was involved in a hit&run accident. Geico provided me the tow to the collision center even though I dont have tow service. Ali was my tow driver. was on time or earlier. was friendly and helpful. He help double check to ensure Im covered and not receiving a mystery bill. Also gave me a courtesy called & text when he dropped off the vehicle. whole process was smooth.
Apr 15, 2025 -
Ali did such a great job today he went out his way to make sure everything was done right and perfect I willl highly recommend you call him if you guys need anything his a great guy an great personality
Apr 04, 2025 -
⭐⭐⭐⭐⭐ Honest, Fair, and Outstanding Service – Highly Recommend! I cannot say enough great things about this tow company and repair shop! My car broke down unexpectedly, and I was in a stressful situation, but AJ, my tow truck driver, completely turned the experience around. He arrived right away, was incredibly kind, knowledgeable, and respectful, and reassured me that I was in good hands. He told me about their company’s 24-hour repair shop and took my car there. From the moment my car arrived at the shop, the service was nothing short of outstanding. The team immediately started working on the repairs and kept me updated every step of the way through text messages. They even sent me photo updates, explaining every issue they found in detail so that I always knew what was going on. What impressed me the most was their honesty and fairness. I’ve been taken advantage of by repair shops before, but this place was completely different. Their prices were extremely reasonable, and at no point did I feel like they were trying to upsell unnecessary work. They genuinely wanted to fix my car the right way, and they absolutely do not take advantage of their customers. A huge shoutout to AB, the mechanic who worked on my car! He was incredibly thorough, skilled, and took the time to make sure everything was fixed properly. They started with one repair but found multiple other issues with my car—and AB took care of every single one without cutting corners. When I picked up my car, there was a minor issue that needed a quick fix, and they went above and beyond by picking up my car from my job, taking it back to the shop, and making sure everything was perfect. And the incredible service didn’t stop there—AJ once again came through for me. I needed to return my rental car and get my vehicle back late at night, even though I live 30 minutes from the shop. Without hesitation, AJ helped me make it happen! This company is truly dedicated to customer satisfaction. Their responsiveness, attention to detail, fairness, and genuine care for their customers set them apart. If you ever need a tow or car repairs, I HIGHLY recommend them! They turned a stressful situation into a smooth, hassle-free experience, and I’m so grateful for their help. Thank you, AJ, AB, and the entire team—you guys are amazing!
Feb 17, 2025 -
Within minutes after a few questions being asked thru the phone about my vehicle issues, they came quickly and provided me the right service and taking my vehicle straight to their shop,great service and communication and handling the vehicle with care
Feb 07, 2025 -
Had the best tow truck driver, Ali. He made me feel safe and with all the stress I was under made me feel comfortable and reassured me everything was going to be ok. The price was the best out of everyone I called, and they took the car right to their shop. I am new to the Sacramento area and as stressful as it is for a car to breakdown Ali made the process smooth and calming. Thank you so much!!
Dec 06, 2024 -
This is a late review from back in February I had a roadside emergency and needed a tow asap so I could get to work that afternoon. I didn't have insurance coverage for a tow and if I remember the driver's name was Ali. He showed up in great time considering the distance and drove me to drop my van off at my mechanic and was gracious enough to drive me home on the way out. Very professional and pleasure to work with. Thank you so much. Seriously in a rough hard world of no compassion, roadside emergency help that is honest and professional are like the earth angels in the flesh. As I promised I'd write a review.. sorry it took so long, but better late than never. Highly recommend these guys.
Jun 25, 2024 -
I just had my alternator replaced on my Chevy Cruze yesterday by Ebad. As long as he is in business he will be the only mechanic I go to. By being an honest guy and expert mechanic he pointed out a few other parts that could be replaced to make my car run even better so we scheduled another appointment. I highly recommended west coast auto repair for your automotive needs in the Sacramento and surrounding areas.
May 09, 2024 -
Would definitely recommend!!! Some tow trucks take forever to come but not west coast roadside. They arrived 30-40min and called to give me an update. Amir was great. He was friendly and knew what he was doing. Thank you for the quick service Amir!
Apr 24, 2024 -
I needed my car towed to my mechanic and through my insurance company. I had two other Tow companies cancel last minute but my insurance agent was able to get a hold of Wear Coast Roadside Assistance. The contacted me and provided a really fast ETA. Amir was picking up my car and arrived at the time posted. Amir was very professional, funny, and courteous. We got to my mechanic and he went off on his way. Highly recommend contacting West Coast for your roadside assistance.
Apr 17, 2024 -
Amazing! Would definitely call again. Would give 10 stars if i could! Wais (I apologize if I am misspelling his name.) was so helpful and kind. After waiting 2.5 hours for a different tow company originally, Wais from West Coast got to me in about 40 mins. I was so relieved. He knew how to protect my heavy Hummer H2 and get it to the destination safely. Thank you so much!
Apr 05, 2024 -
Amir helped me get my vehicle to the dealership for service. Was quick and precise. Highly recommended
Apr 02, 2024 -
West Coast Roadside takes care of my Audi Q8 to deliver to dealership. Professional driver safely towed the car. I would recommend this guys as reliable towing service.
Jan 11, 2024 -
Excellent service! called this company and the driver Naveed was there to help me within 20 minutes of my call! Prices also beat everyone else in the area. Highly recommend west coast towing and they will be the only place I call for roadside assistance in the future. Thank you for rescuing me and saving my day!!
Dec 22, 2023 -
Amir was awesome and arrived super quick, less than 30 min to get to me! Very professional and also gave me a ride to the tire shop. Highly recommend
Dec 05, 2023 -
Amir provided a fast, professional service! He secured my truck and put extra ropes/ties to make sure it was safe to get towed. Recommend!
Nov 18, 2023 -
Mehrabi transported my vehicle to the dealer for its first service. Friendly, reliable and the vehicle arrived safely.
Nov 10, 2023 -
West Coast Roadside Assistance was extremely professional and helpful! Ali was able to head to my vehicle as soon as I requested service and was in touch by phone and text regarding timing. Once on site every attempt was made to start the vehicle and when that couldn’t be done the car was loaded with care and transported to our service provider. Ali was kind and friendly. I felt like the service was top notch and would recommend.
Nov 04, 2023 -
West Coast towing was amazing. The experience with Mohammed was seamless.. he showed up immediately and was very friendly. He took good care of my Tesla as he loaded it onto the tow truck. I was so glad to have Mohammed be the one to move my brand new car West Coast towing is an excellent option, very professional, and very friendly.
Oct 20, 2023 -
Had hit a pothole on the highway in my classic car and broke the rim this company finally took the call and got to me pretty quick the operator Muhammad was very professional and very meticulous on getting my car on the truck as it is very custom he was also very nice would definitely use these guys again he even dropped the car in my dad's shop so I didnt have to drive on a flat tire these guys get a A+ from me
Oct 20, 2023 -
Amir was there in half the time originally estimated upon the phone. He communicated very well, personable, patient and kind. Dispatch or whoever answered the phone gave a fast time and price estimate with minimal questions and no hassle. All things went smoothly and I would recommend to anyone needing this service to give them a try!
Oct 13, 2023 -
Had a wonderful experience with Ali! He helped me tow my new Lexus to the dealership after it suddenly didn’t turn on. He was amazing to work with!
Oct 03, 2023 -
Was driving around when my transmission failed. Got West Coast assigned to me through my insurance after the first company never showed. Wais was communicative and prompt with the tow service he provided. My vehicle is lowered and he was very careful making sure when getting it on the flatbed that nothing got damaged in the process. Same with dropping it off at the shop. Many thanks to Wais and West Coast for their prompt service.
Sep 24, 2023
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