what not to say this place is a "jewel in the rough"Don't judge a book by its cover,"I can't believe it's not butter"life is like a box of chocolate,you never know what's inside." Everything,anything and somthing is gonna be here..The absolute best part of this place are the ones that own it,and employee who works there. you can't just be in and out.Be open to looking around the place, cause I guarantee your gonna come across something that you might not need but you'll remember someone else was looking for this... The price,the people the HUGE INVENTORY only thing missing is YOU stop by tell them Kenny sent you
They didn't answer the phone or respond to my email. Not gonna drive 2 hours to find out if they have the part I need. Read a little further on Google maps and they say by appointment only. I called 2 days in a row and got mailbox is full!
A really nice lady helped me but didnt get her name. So much stuff. If your looking for something for an older RV or trailer you will probably find it here.
On a scale of humanity and everyone else should follow.... R V. DR. Will do something for you if no one else can or won't. This company is a true example of how Americans should orchestrate business were the employees knows the people and the people well if had it any other way they would still support those who have a good soul to hit the world as a true example of great experiences Happy New Year to greater beginnings and roads ahead.. thank you all....
Billy and the other guys at RV Dr. George did and awesome job on putting on a new awning and fixing my generator and checked all of my appliances. Thanks so much @
Very accommodating people. Injoyed my time there and they had all but one thing I was after. They will be my go to place for MOTOR HOME PARTS. Prices are reasonable also.
Although they have new items for sale, most of their stock consists of hard-to-find used items at a great price. They carry items that are no longer available for retail at other locations or online. The staff is incredibly helpful and patient.
The best service I have ever received! We were able to get in quickly & get our leak fixed right away! The guys here were amazing & had great personalities to go with their expert knowledge & professionalism! This is the only shop I'll be using for my RV needs!
This is truly a hidden gem in the city. Any and everything to do with RV'S new and vintage, thus is a one stop shop. If they don't have what you need they will guide you to who/where does, these people are approachable, respectful and I love doing business here. All things Rv's new and vintage this is the place.
Excellent service, reasonable price, had a professional repair & replacement of failed refrigerator unit today on my 2018 Forest River- David Smedstad came by same day, promtly found affordable replacement unit and got the job done to my satisfaction. Even hauled away the broken old fridge at no extra cost.
This place is a RV owners dream store. They have almost everything there for most Motor homes and travel trailers. Most of their stock is used items still in relatively good shape and they also have a good selection of new items. Make sure you know exactly what you need for your RV. The workers there just don't have the time to try and find the right parts for everyone projects. Thats on us. Take pictures, better yet, bring in what ever parts you need replaces and find the exact item you need. Their prices are a little high on some items. I consider it a convince fee for us because we need it, they got it. The owner didn't have the right sheet metal I was looking for so he called a local business owner down the street who had exactly what I needed and sent me there to buy what I needed. That was really helpful and he earned my future business for sure.
My husband is out looking for parts for our vintage trailer and says we will never, ever shop at RV Doctor George. He parked and walked up toward their door where someone working there was talking to another person. As he approached they finished their conversation and the worker shut the door and locked it. The sign says open but clearly they are not interested in providing service. We are long time customers of Allied Trailer Supply who recommended we check with this place for some harder to find items. And businesses wonder why so many people only shop online anymore.
I love going there, there's so much variety to look over. I have to make sure to stick to my list so I don't go over budget. One item I would like to see more available there is freezers. Can't seem to be able to catch up with the days that this store has them in stock. One employee said they go fast when they do get a shipment.
Buys RVs cheap than resells. Good experience overall but my RV had the generator yanked from it and I didn't know till after sale. My mistake for not doing a total inspection.
It was a claustrophobic mess there was stuff everywhere it was amazing I loved it! They have everything you could ever want and more it's just a challenge of finding it and be prepared to get a little dirty That's okay though.
I asked for a roof rack out of stainless steel or aluminum. What I got was metal pipe that rusted in 3 months. Have called and left messages as well as emailed with no response. I had to remove the rack so it doesn’t cause rust marks when it rains. I even offered to buy the aluminum rack and they install and we’re even. No response. :(
This place is barely able to stay in business let alone stand by their work. You’re better off going elsewhere.
These are really good people. I called about my dad's RV and we received great customer service from Eden in the office. She even exchanged emails with me after hours because the matter was somewhat urgent. When we arrived, Billy, the owner, came out to look at the RV personally. He was extremely knowledgeable and very patient with my dad. The tech that came out to inspect it was very helpful as well. They provided great service and were very easy to work with. I will definitely be reaching out to them again when the need arises.
Down to earth guys. Dealt mostly with the service manager, forgot his name but he was great. Gave me a great quote for the damages on my toy hauler. Fast service too. I will call them first next time I'm in need of service.
Very Unorganized. Came to buy a small trailer that was listed for $400 online. When we got there the same trailer was listed for $1500. The owner, who was there (after showing him the ad that brought me down there) asked me if I can take off the lot now? I said No, but can buy it and pick it up in a bit. He said to come on back in a bit with a truck and it's yours. So, I came back and it is listed as $1000 this time. Sales lady said their was an issue with online pricing .The young lady then tried her best to explain to me that people were hacking into their FB account and changing the prices. I looked at her thinking... WOW. She couldn't get ahold of the owner, couldn't find the title either. But said it was $1000 if I still wanted it but he might go down on the price. I just walked out the door and wasted an otherwise perfectly beautiful day. Poorly ran business with sketchy business ethics.
Although they couldn't fix our brakes on our trailer, they did tell us what was wrong and gave great advice. They were helpful but couldn't due the job due to the lack of parts and the limited availability during the Labor Day Weekend! They gave us life saving tips by warning us not to drive on it until it's fixed.
As a victim of the Camp Fire, we had a trailer my family was living in that needed some repairs. RV Doctor had what we needed and was awesome at pointing us in the right direction where it was. Selection looked to be old and new parts. Gave excellent advise over a battery issue we were having. I know I'll be making the drive back down when I need something for our trailer.
If I could give half star, I would. After reading positive reviews we decided to contact this business to do some repairs on our RV. I explained over the phone what had happened and what needs to be fixed. The manager sounded confident and assured me that work can be done. My husband took some time off work and we delivered RV on the scheduled day and time. To our big surprise we had to wait for 45 min before someone take us to service. But the biggest disappointment was yet to come. It took a mechanic no more than 3 minutes to inspect our RV and announce to us that they don't work with that kind of system problems….We felt cheated of our time and deceived by fault advertisement and promises...I would not recommend this place to anyone.
We bought a travel trailer over the weekend and was told we had a space for it around the corner someone lied to us so we had nowhere to park it. All we could do was park it on the street. The staff was so nice about it we were totally in their way and they put up with us for 2 days. Even moved us to the side of their building. Great folks!!!!
Very responsive team and honest estimates! Came in with 3 issues and the repair team along with manager were able get me out of there less than one hour. Huge variety of used and new parts for RVs. Very satisfied and highly recommended!
Came all the way from the east bay for this window off a airstream argosy and it was worth the drive. Can't remember the name of the gentlemen who helped us but he was friendly and very helpful in getting the extension cord to reach where the trailer was located. Thanks again !! Although I sadly left our aluminum stool behind :(
Was not impressed as a first time visitor. We were not greeted and had to seek out assistance. The person in the office was in a hurry to leave (she told her coworker in another office this, in front if us and another customer). We showed her what we wanted and she told us to go out back on the left side. Again no in was outside to direct or help us. We then come inside after not finding what we were looking for and finding a small vent to buy. The only person to now help is the former lady from the back office. She wasn't able to ring us up because she didn't know how to use the cash register and the person in charge was still on the phone chatting with someone about health coverage, on the speakerphone for all to hear. I'm sure we could have found a lot more to buy if we could have just been helped properly. Disappointed we no plans to return.
George is a great guy with a big heart and he and his team do a fantastic job. In this day and age its awesome to find somebody you can trust and you know isn't going to stick it to you. I highly recommend RV Doctor George. They treated me like family and I'm sure they would you as well.
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