Overpriced!!!. I did a pump once and found out years later they charge 3 times the price of product, if you don't count the labor. Do the labor cost 3 times of an easily change pump. You be the judge.
Tom and his crew are the best. They take care of all my regular maintenance and occasional, heavier mechanical services. They do it all at very competitive prices.
Before finding Tom and his staff, I used to shop around and get quotes for my vehicles. Now there is no need because of their honesty, good price, and quality work. They use OEM Honda or Toyota parts and make my 2014 ILX or 2006 Pilot run like new... I cannot thank this team enough.
Trust worthy. I have been using shop for almost 3 decades. Tom recommends only if it is necessary to repair. He had never tricked me to fix something I don't need. I see that every customer loves him. I do not shop around so I don't know how to compare with others. He always provides good quality repair and service.
Tom has been helping our friends and family for decades and we have brought generations of vehicles to Rosemead Auto for inspection, maintenance, services, and purchase/sale advice. The shop is honest, fair, and customer service is top notch! We now live 30 miles away and still drive out to Rosemead Auto because we love and trust Tom and his shop!
I feel I can trust my two Toyota vehicles to Tom's mechanics, great work,trustworthy, and best of all fantastic prices, and they only use OEM Toyota parts. Thanks Tom
I can't say enough good things about Tom and his shop. Tom actually saved me thousands of dollars by just being honest and a good person. Highly recommend these guys. Be aware, they are very very busy already, but there's a reason for that, they do great work. Salute to Tom and his guys.
I have been their costumer for about 30 years. I never question or dispute anything. The reason is because they earned my trust. Everything is done right and the prices are fair. The staff is remarkable. Service is always friendly and reliable. Hard to find this elsewhere.
Arrived early at this place was a bit busy. ( Popular place). And good reason they use genuine parts and oil. Manager is very courteous and inattentive. Price is fair and I got out in 45 minutes.
Got an estimate for front shock replacements and because the price was more than reasonable I decided to get them replaced right then and there. Great service and knowledgeable mechanics, thanks Tom!
Was referred to Tom and am most definitely pleased with the experience. Went in for timing belt service on my gx470 and it went smoothly from start to finish. Tom is straight forward, kind, and (to the best to my knowledge) honest. was quoted slightly less at other shops but for the customer service i’d come back to him any day.
Tom at Rosemead Auto repair did an outstanding job on my 2001 Avalon with 190,000 miles. He quickly found the root cause of my check engine light issue that confused my two other incompetent mechanics (bad grounding job and one guy forgot to put back a bolt underneath the chassis, causing an annoying rattle). Tom also did some deferred maintenance such as replacing spark plugs, radiator, and water pump with appropriate hoses, etc. His prices are very reasonable. My car now drives like a 2 year old Toyota instead of a 19 year old Toyota that it really is! Thanks so much Tom, so glad I found you.
Tom is trustworthy and honest.. fair price for excellent work. Have used this shop for last 2 years in all my Toyota and Lexus... I recommend Tom and his Team of Mechanics very highly.
Tom is very honest unlike Firestone on Baldwin Ave. near Duarte.. He quotes you the exact price of the part from the dealer. I called the dealers parts Dept. to check on the part price and it was the same as his quote. I have a Lexus and needed a blower motor and the price quoted from the dealer was $296. and that was the same as his quote. Firestone tried to rip me off by saying the part was $570. from the dealer. They probably thought I wouldn’t check with the dealers parts dept., they also tried to pad the bill by trying to say I needed a bunch of other work. Tom just just fixes the problem you have and not try to make things up to soak you.
Synthetic oil change price is very reasonable at $50. and he uses orig. parts. Go to the Firestone crooks If you want to be ripped off. Will be going to Rosemead Auto Repair Corp. from now on. Ask for Tom.
The service costs are not much different than dealership i.e. regular maintenance like changing oil/brakes but in some others major repairs maybe they're a bit cheaper.
We have been customers for 20 years. Great service, fair prices, reliable and honest mechanics. Tom is always straightforward about what must be done now, what can wait but will need repair soon, and what recommended maintenance will keep your Toyota running smoothly. He keeps meticulous records; parts and labor guaranteed so he stands by his work. Can't ask for more!
You Don't have to worry about your car. You have the option to have them use dealer or after market parts. Oil changes the use dealer oil and filters. Parts replaced are shown to you. Very knowledgable and friendly. Tom is awesome.
Website
