This rating is based on customer reviews, inventory size, pricing, and service quality
Based on limited recent reviews, feedback on Ecology Transportation Services in Cerritos, CA is mixed, trending negative (52/100). Shoppers praise low prices and working parts, but note poor yard organization and difficulty locating items; inventory tracking seems sparse. Reports on staff professionalism and customer service vary sharply—from friendly help to rude handling of issues. Some mention fees to browse and a dirty, unsafe feel. There’s confusion over whether this site is a corporate office, salvage yard, or recycling center. Little is said about wait times or inventory variety.
I Needed to get a part for a Dodge Durango and this Ecology location had the part, it was 70% cheaper than from the auto parts store and in great condition. The part worked out perfect and saved me a lot of money. I only wish they would have shown me where it was, they told me a general area and it took a while to locate, other than that, great place for parts.
Very unprofessional and unfair company!! One of their drivers by the name of Salvador Bañuelos hit me from behind in his huge cargo truck while driving on the freeway,, he ripped off my rear bumper, he apologized and told me to not worry that ecology insurance would cover all damages so I submit the claim and get a letter by mail 2 week after saying that the driver stated that I invaded his lane and that I had caused the accident, Really??? So I contacted and called back the agents involved: Sara Ortega and Crystal Marin who were extremely rude and unprofessional did not listen to me ofcourse its in their best interest just to believe the drivers false story!! Thinking of getting a lawyer and reporting them to the BBB!!
Not only they charge fee to look around, no inventory kept and the place is dirty. It's an unsafe place to search for old parts. The wife Donna is super mean. For nickle & dime she will suit and take you to court, be careful. Not worthy the time & risk to tangle with few dollars of savings.
18700 Studebaker Rd Suite A, Cerritos, CACar repair and maintenance service
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