I went for my car service and as always, customer service was top of the line. I had the opportunity to drive the new Toyota Corolla/MANUAL/ 6G!😃😃😃
It was great to feel the power of a manual engine again...Unfortunately, the price is in the 65K - but the test drive was amazing.🏎🏎🏎 vroom, vroom!
Service department is top notch. Don't get me wrong, it's not a fancy luxury dealership where they wait on you hand and feet; they're real, chill, easy going and prompt. No drills, no fluffing the situation; they tell you as they see it and give you the best options they can offer to the situation. Simple services can be in n out 30-45 minutes. Note, it is always better to drop off your vehicle there and keep on doing your things- there is no need to wait at the dealership.
We had a modeling on driver side door reattached. Two days later when I went to the car, it was loose again. Well probably find another dealership to go to.
Toyota dealership? I brought my 2019 Toyota Tacoma 4x4 to get repaired due to problems with an idle pulley and wel. I guess whoever the certified technicians were, they failed miserably. I live about 2 miles away from the dealership, so I took my truck home and parked it, I don't use much except for the weekends. When I began driving, I started to notice the same noise, and it seemed like Toyota technicians either replaced the wrong pulley or they couldn't figure out what's wrong with my truck. It's really sucks to come back and have them try to fix it again.
Salesman came out to greet us. Did not bother to ask what I wanted but pushing for a sale right on the spot. When asked about any chance to look at the new Toyota Corolla Cross, he walked away saying he'll get someone to help. I waited around then decided to take off when that someone never came.
I come here if I need parts. I am surprised that a little plastic bumper cover retainer bracket would cost $40-$50. 5 quarts of synthetic transmission oil $70-$80. I do not remember exact price but it can be pricey.
Great customer service, made appointment for breaks on car dropped off, got lyft home and back when service was done. Compliments of dealer and an exterior car wash!. Good honest pricing. ( CALLED AROUND, compared prices) I drive a bit to come here ( bought car here) but well worth it. Thanks you for your excellent service and team 👍
I bought the Toyota 2020 RAV4 HYBRID XLE at Wondries Auto Dealership. It was dark and I didn’t find a bit of scratches on the front bumper. Check the credit after a good price, and say that my credit score is too low, I can’t borrow a 0 interest rate, and the monthly repayment price needs to add more than 30 dollars of interest. I agreed. I don’t speak English. After I bring the payment back, I translate the contract. Later, I found out that I had a zero interest rate, and they added the extra interest money paid back to the car price! I realized I was cheated!
Asked for a standard oil change. Charged for a 5000 mile service which is $89. Didn't ask for this service. Ask the hispanic younger lady what were the othwt charges. She has a bad attitude and lacks customer service skills. She tells me to read the paper, that's what you got! So pathetic. I asked to speak back with the service rep who says he always does the 5000 mile service. I said without asking the customer? Alberto Nunez, the service rep did apologize and took off the extra charge. The front desk/cashier needs to get a better attitude or find a job better suited for her.
Great service staff, Apprieciated their care of my recall issue, lost letter but they still took car of my car. Next time I heading there for my stinger purchase.
Fast and good service....miss that they don't use their van any more to bring uou home or pick you up. That gave you more of feeling that wondrous Toyota gave that personal touch.
Service dept.did not wait on me in timely fashion.misinformation was given to me over the phone.went there and was not able to be accommodated as expected.tried to make a key for my car.they are not customer oriented.
People. Listen this is thee worse dealer
Marco polo and his manager jose
Thee worse sales team ever
Including. Mitch. They had me go 3 time
All bull,,,,,,,, , PUENTE HILLS TOYOTA
Best dealer in and out. In no time
No bull........ marco. Polo. Jose
They. Are a joke.....
When you first walk in everybody's politeful and they try to help you get the right kind of car you need and they did for me really good deal and I scars so go try it out you like it very helpful people employees to 👍😊😊😊😊👌
As always.. so trustworthy and just amazing with customer service! I used to be hesitant to go to the dealership for any type of service because I felt they gouged your pocket book! This is probably the only dealership I have ever felt confident about them having my best interest in mind and truly wanting to have you be a satisfied customer! Thanks so much to all the great staff for another great experience today! 💞
~Julie Chavez
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