G & O Towing in
Placerville (CA)

The driver I had, I think his name was Mark- was great!!! I have a Subaru Solterra EV with a bad tire blow out, only to discover/remember that it doesn’t have a spare. It was a AAA tow, and Mark helped me find a place to take the car to, to get it fixed the next day. He was so great, I stopped bye a couple days later to give him a tip! Highly recommend them!

I recently needed my car towed from a repair shop to the dealership and was so impressed with the service from start to finish. I spoke with dispatch twice and each time I connected with a different person; both were kind, responsive, and extremely helpful. When the driver, Marshall, arrived, he was fantastic; professional, personable, and thorough. He confirmed a few details, carefully loaded my car onto the flatbed, and headed out. I expected to simply hear from the dealership once the car arrived, but then something unexpected (and wonderful) happened: Marshall personally called me to let me know the car had been delivered. That simple follow-up call made all the difference. It’s the small touches like this that turn good service into great service. I would highly recommend G & O Towing, their team is a pleasure to work with and they truly go above and beyond.

On two separate occasions, I had to have my car towed to the 1) Subaru dealership and 2) over to Main Street Auto for a second opinion. The calls were made through AAA and Andy came over last week to get me out of a very complicated area of Placerville and then once we got a wild quote from Subaru, we had Mark come by and pick it up yesterday. I can't emphasize enough how professional, kind, and accommodating these gentlemen were throughout the whole process. I was stressed out with work and juggling how my wife, kids and I would navigate being down to one car with our schedules and they reassured us they had it handled and would get us taken care of. I'm grateful AAA introduced me to a stellar team that truly cares about the quality of their work and ensuring their customers are take care of. Thank you both, Andy and Mark!

G&O was quick to respond and friendly. Which made the situation less stressful. I blew out a tire on a mountain highway in the way to catch a flight. Tracy the tow driver called me within a few minutes of talking to dispatch. He was professional, efficient and offered to replace my tire with the spare tire to save me a few bucks; which I’m grateful for! I didn’t know how costly towing service can be. No, I didn’t make my flight but I appreciated their level of customer service :-)

We needed a jump start last night and Stewart came to our rescue! Stewart was incredibly helpful and I would give him a SIX star review if possible. A++ G & O Towing are fortunate to have a helper like Stewart. THank you Stewart!!

I just, stupidly, locked my keys in my car and Stuart Tripp Was awesome and coming quickly and taking care of the problem and Being very friendly and professional. Excellent job!! You’re a lucky to have him?

Stuart T went above and beyond today when I needed a tow. He was professional, friendly, helpful, and thorough. I am truly glad that he was my tow truck driver. 10 out of 10 service!

Top notch Drivers. There trucks are impeccable. Driver #20 flat bedded my F150 from the Red Hawk casino all the way to a remote destination above Nevada City. On June 3rd the morning after my 63rd birthday had lost my chipped truck keys. I was traveling with one 7 week old puppy,wonderful dog, one sweet precocious brilliant 6 yr. old child and her unwed mother friend of mine. Whom had exceeded her capacity for drink. My sincere appreciation to driver #20 for making my misfortune a manageable and pleasant experience. Thank you again. Hickry from Nevada City. Nevada County. 2025. This driver should be the model of for every American male. Pure integrity.

Due to some catastrophic vehicle issues we have had G&O rescue us via AAA and a separate issue that we called them for. They have always responded promptly with curious and professional drivers. They even managed to pick up from a steep, awkward driveway being very careful not to damage the driveway or the vehicle. Top notch service every time! Thanks G & O!

Have never left a review for a towing service, but these guys were above and beyond. The technician Kory followed up even after to confirm the complex battery in a first generation hybrid SUV. I am extremely impressed with these guys!

Got quick, efficient help from Kory through AAA! ETA was 59 minutes but Kory arrived within 15 minutes, which he communicated, and was able to help me with a flat tire. Got me out of there very promptly!

On Sunday March 23rd I discovered my car was dead when I went out to start it. The 2nd time in 6 days! I called AAA again for service and Kory came out to me in an hour and a half... not a bad time I thought for a Sunday. He was very professional, friendly and thorough. I ended up buying a new battery and he cleaned off the battery cables which he told me were very dirty! There was some corrosion and he did a lot of explaining about batteries which I found very helpful since I am a senior lady and don't drive my 26 year old car that often, but have since changed my routine to now I will drive it every few days to keep this new battery charged. Good advice! Thank you Kory for your very good advice. I highly recommend G&O Towing AND Kory!

I have had service from G & O on a few occasions in the past. I recently had called AAA for battery service to replace a weak/dead battery and remembered that AAA has better service and batteries with better warranties than the auto stores. (And better prices) Kory called me within 10-15 minutes after I made the initial request to say he was going to stop the garage to pick up the correct battery and was at the house 15 minutes after that. Kory could have just dropped the new replacement in and handed me a bill, but he took the time to do a full diagnostic of my old battery and charging system first. Top Notch service from Kory from G&O Towing! Thanks again !!

Excellent service by Kory of G&O Towing yesterday, and not for the first time, as he has towed one of the family cars in the past. Kory called me advising me when he was going to arrive to tow my car (for which the electronics had failed) into the shop for repair. Since we were uncertain whether the electronic transmission worked to shift the car into neutral, Kory used an ingenious set of skids to pull the car onto the flatbed, preventing damage to tires. He texted me when he delivered the car to the shop, with a picture of the car in the shop's service bay. Super friendly and professional service, thank you Kory!

10/10 would go again. Got my car towed from pollock to rancho pretty quick and the guy “Kory” was on it!

My friend and I had an amazing experience with Kory. He was so kind and respectful. Super efficient to help us get back home. He was overall a wonderful driver and I definitely will be spreading my positivity with this company by word of mouth! Thank you again Kory for all your hard work and dedication to your job!

Local, reputable and extremely knowledgable about my truck. Gave me insight on what I should and shouldn’t have to do through insurance. Grateful to Christine that led me in a direction for a positive outcome. Your forth coming and positive attitude will be paid forward through word of mouth referrals over and over again. THANK YOU!!!!

Had bad experiences on wait times with G&O before but today we had the BEST tow truck driver ever his name was Colin. He went above and beyond to help my husband who is paralyzed and in a wheelchair load and unload his tryke where he needed. G&O Towing are very lucky to have him. If we ever need a tow again we will be asking for Colins services definately. Ask for Colin hes the one you want. Placerville customers

Last night my wife blew a tire on Pleasant Valley in a very bad spot. She called AAA to assist and G&O arrived. The tow operator was great. He went the extra mile and was able to block traffic and safety change the tire. A hardworking young man and I appreciated his work ethic and his commitment to service. Job well done.

On my way home from San Francisco to Carson City at night and had a flat tire with no spare in Placerville. Called AAA and they sent out G&O Towing. These guys were phenomenal and Kory took great care to insure my safety and worked his butt off to figure out a solution and to get me home. He went over and above what any typical employee would do these days. Highly recommend Kory and this firm.

Great tow company, love that AAA uses them in my area. Thank you Kory at G&O for doing an excellent job taking care of my truck and making sure it gets towed safely and with an appropriate vehicle. He went over and beyond to help me feel reassured in a very stressful situation. Thanks for all you guys do

Great timely and professional service! I really take my hat off to the top notch and lightning fast service that Kory and Morgan provided me to get my truck out of quite the pickle I had gotten it into late on Saturday night. I didn't have enough traction to get up a steep gravel driveway and had slid backward adjacent to the post and couldn't move forward nor backward without scratching the side of the truck. Kory quickly received my service call from AAA and once he learned the situation dispatched his wrecker driver, Morgan, who despite being off that night, was at the driveway in less than 15 minutes. He surveyed the situation and determined best option was to hook up to the rear hitch and pull the truck sideways away from the post. In minutes, he had me in a position to safely back out of the driveway without a scratch. I really appreciate their timeliness, knowledge, attentive customer service and commitment to safely moving my vehicle.

Fantastic customer service! Colin was amazing driving very professional with excellent communication skills. Can’t recommend this place enough if you need a tow done right efficiently where they care about your car give these guys a call.

I called for AAA service and G and O towing was quick to respond. My driver did all he could to get my car started but unfortunately we had to tow it. He was quick and efficient. Tight spots and obstacles didn't effect his ability to do his job quickly and efficiently. Very professional. Would highly recommend.

Wow, just had my first experience with G and O Towing, and it was great. I was stranded with a flat tire, feeling all lost, but these folks swooped in and turned things around. The towing service was swift, and the team went out of their way to assist. I'm beyond thankful for their help, and I've found my new trusted towing service. No more worries on the road!

My car was scheduled to be Towed to my Local Mechanic For a Replacement Alternator. Instead it was attached in the most unsecure way (The Front Tow Hook that is Screwed to the chasis the was the only point of attachment to my 45,000 dollar Performance Car) it was then wenched up the flatbed of the truck and midway to it being pulled it completely snapped and the car rolled back while I was behind it. MY CAR ALMOST PINNED ME INTO THE TREE THAT IT HIT!!!! The Car is Completely Totaled and not repairable the Tow Guy Gary was acting really sketchy as well and wanted us to let him Tow it to Their Shop. I Was Shocked that he even asked me to let him Tow it after he Just totaled my car by being completely Negligent do not Let G&O Towing handle any of your Vehicles what so ever. My car was fine and now is totaled when it was just going for an Alternator Unbelievable Amount of Negligence was Shown to my Vehicle.

I've had excellent service over the years with G&O Towing with my AAA Roadside Service. That is until I got a different car and a dead battery the other day. I've purchased AAA batteries in the past and had them installed before so I thought "no big deal". They have a great warranty. I got the wrong service tech that day. He told me he could not put in a battery because it would take too long. I asked if I could pay more and the answer was still no. This car needed parts taken out of the way and was more complicated to do. Who knew? He left, I was upset and called G&O and they said they would do it and that it would cost just a bit more. They sent out Derek right away who was very kind, did the work and remedied the problem. It only takes 1 to ruin a reputation but since I'd never had a problem in the past, I figured it was this one guy. Derek made it right and the ladies I talked to in dispatch were awesome in understanding what happened and sending Derek right out. Thank you so much to everyone there that does the right thing, and that's almost everyone I've ever met in this company. You saved my day!