What clients say about Morrison Transmission in Paragould (AR)
Rebuilt my transmission and was very thorough and fair priced. Tony made the experience painless and stress free. Highly recommend this shop for your transmission needs.
Called to get a quote on a job and labor, he kept beating around the bush to check out the vehicle first and tried to push a over priced tow service on me. Rude and very disrespectful. Told me that if I was looking for a quote just to keep calling around because he won't do it for cheap and to stop wasting his time.
Called this place to get a time and a cost estimate on my vehicle. The guy was so rude and completely dismissive...DO NOT GIVE THIS MAN YOUR BUSINESS before he got off the phone and not letting me get a word in he recommended I take it someplace else because he's not Gunna be the cheapest person ..WHAT KIND OF BUSINESS MAN ACTS THAT WAY?
Paid to get my transmission rebuilt got it back after a month had to take it back after a week because it wasn’t right waited another month , had it for a few months and lost neutral and reverse and wouldn’t shift took it back and waited another 3 weeks while he put numerous vehicles ahead of my warranty , he kept giving me the run round refused to talk to me when I had questions then wanted to tell me it gets done when he says it gets done after him having my truck a total of almost 3 months in total I picked my truck up today with my transmission transfer case and everything else in the bed of my truck he was extremely disrespectful and he will get on here and try to make excuses I do not recommend going to him for anything
I want to apologize for my actions for yesterday. I was in the wrong. The lady in the office was nothing but kind to me I let my anger get the best of me I was being inpatient. I pray in the Future they give me another chance to be a Customer.
I brought my Ford focus for drum breaks and engine mounts. And they messed up my right side drum breaks, and they won't give my money back because I brought my parts from rockauto. Never will be here again don't go here they won't give you refunds even though they messed it up.
I will take the review down and yes you are most certainly correct I'm not nor have been a customer and the reason is because the vibe. I am standing on that
Sorry.
I was skeptical at first about trying out Morrison Automotive, but I’m so glad I made the call and came in. From the moment I walked in, everyone made me feel welcome, and they kept me informed every step of the way about the progress and pricing. I’ve been bringing my vehicles here for at least 3 years now, and I can honestly say this is a place where honesty is a priority.
I’ve had multiple vehicles serviced here—brakes, wheel bearings, tune-ups, ignition coil replacements, struts, ball joints, and more—and I’ve always felt confident that I wasn’t being taken advantage of. Their prices are extremely fair, but what really stands out to me is their complimentary transportation service. They drop you off at home or work when you leave your vehicle and pick you up when the job’s done! I’m not one to sit around waiting for repairs, so this service has been a game changer for me. The newest thing I love about this auto shop is that they let you bring your own parts, which can save a decent amount of money sometimes but if you just want them to take care of it, that's no problem either.
If you’re looking for a trustworthy place with great customer service, wonderful mechanics & a clean shop area, Morrison Automotive is it!” A++
I took my mom car to him.
He was fair on price and had it back to her in no time . He did a good look over it,and let me know everything that was wrong with it
Got it back and it ran like a new car again.
Second update, filed a complaint with the better business bureau and Arkansas attorney general. Hopefully they have better luck trying to resolve this issue . Update: after numerous times to get this corrected and no reply , I have decided to take other avenues to get this resolved. Will post updates! (Original post). I had my mom take her car to Tony's shop for an oil leak . He said it was a seal had to replace some other things. She got it back and it was leaking again, he kept it for about 2 week to repair it again, only to say it was the oil pan now and needs $400 more. I had her get her car back and I took it to a different shop. It had silicone on the gaskets , and was still leaking at the head . I tried to contact his shop and his worker was pretty rude , at this point I just want to see if he could refund something back since he didn't fix it . I have called , left messages and no reply. Only told by his workers he's out all week and might call me back. Don't use this man , he doesn't Stand by his work and won't return calls. Currently checking into my options and small claims court . The other guys might be backed up but they will do the job right.
I wanted to wait and verify the longevity of this places work before I wrote a review. It’s been over 2 years since I had my transmission rebuilt here, not only were these guys the only people in the 870 that agreed to rebuild my ford transmission (instead of just replace) they did it for a reasonable price, and 2 years later I’ve not had a single issue from my pickup truck. I had my transmission rebuilt, my rear main seal replaced, and my oil pan gasket replaced. They charged around 2000 and I’m very satisfied with the value of their work.
Their way only even if got the part or had it looked at before or whatever they still want u to pay them to diagnose the same problem again and buy possibly the same part again because like they tell u they won’t use the part you’ve already bout to fix ur vehicle but instead want u to pay for it a second one now just for them to fix the same thing u tell them is wrong
Tony and Kyle have always done me a more than good job. I’ve had a transmission built and installed by them, various other things fixed on different vehicles. They are straight shooters, they do what they say they’re going to do. If you’re looking for an honest upfront place to get something repaired without being lied to or taken advantage of then bring it to these fellas.
This shop just cleared my codes and charged me. I know because my code reader confirmed cleared codes.Transmission is giving codes p0700 and p0755. I tried to take it back.Their exact words were your car isn't for our shop. Funny I thought transmission shops fixed transmissions. Do not recommend.
These guys work hard and are fair. This pandemic has hurt there business due to supply chains and parts being hard to find, but they are pushing through. I recommend giving them your business when and if you need work on your vehicle
This guy is super shady. Smooth talker and probably knows what he's doing but he will put used parts in your transmission that may have came from another's vehicle that he's working on. Had our vehicle for over 2 months charged us the highest price of anyone around. Didnt last 1 yr had it looked at by a man in hardy and he alerted us to used parts and not replacing parts that are essential to a rebuild. I knew the guy was screwy acting and turns out i was right. Torque converter was spray painted to appear new but was obvious. Find another shop if you know whats good for you.
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