What clients say about Out West Titles & Tags in Wickenburg (AZ)
This is the only place to get your mvd work done they are knowledgeable and very helpful and will give you every bit of information they can legally give you if you have a difficult title situation so that it can go as smoothly as possible where the state dmv will just leave you without a clear answer and solution to the issue if there is one and the wait time is great you can always get great service and in the small community that we live in they are always able to give you a personal service if you have been in the office more than a few times they will remember you and greet you by your name and make you feel welcome and if they have a small fee the service is very well worth it I highly recommend this company and they really should give classes in customer service to the rest of the 3rd party mvd agencies and even the state agencies could learn a lot from how Outwest title does business I would drive 100 miles to use the service of this agency because of the fast friendly service they provide you just can’t get any better
Outstanding customer service! Never step foot in an MVD or DMV ever again. Zero wait and not a bullet-proof glass to be seen. One quick visit, and you will be taken care of. No taking a number only to then be told you should have filled out a clip board. Complete resolution with one visit. Such a novel idea. I would clearly recommend them.
We had a rocky start to the relationship as few years ago, but now, I can not live without them. I love it when people are good at their job and truly care about helping. They show you what a government business could be if the government cared. I will always use these people instead of DMV.
If you don't have time to go to the DMV and you don't want the hassles.This is an excellent place to take care of your tags and titles.Pay a little more, but well worth it.Great atmosphere great people to talk to.
I been going to Out West for Years and not once I ever experienced a bad time the mother and son are so nice and patient . Great place and great people that run it Thank you guy for being a breath of fresh air when I us your service
Needed to get a couple of vehicles inspeceted at my property, they came out next morning 45 miles one way they were punctual knowledgeable about their job. I believe it is a family owned and operated. Great team, thanks again.
We had 3 different things to get done and the paperwork went smooth as glass. Would highly recommend them for all your vehicle registrations, tabs and titles
This is an excellent option for avoiding the state motor vehicle office. They make everything so simple and clear. Not at all like the tired, disinterested employees at the MVD.
I love this place! In and out in less than 15 minutes to get my new plates for my Hyundai Santa Fe and to get a non operational certificate for my trailblazer!!
Thanks for the great and quick job!!
Everytime I've gone there (for the last 10 years at least) they have taken care of me 100%. As a matter of fact I drive 50 miles there and back cuz I know I won't get the normal DMV b.s. and it's worth it.
This place is absolutely extraordinary!!! The service is phenomenal, as well as how the interior looks. They're quick and keep things as simple as possible. By far the best title/tags establishment I've attended
After days of (1) Going to MVD in Parker and getting an appt in 5 weeks, (2) spending the next day trying to get a title online per the lady’s instructions at MVD, (3) calling multiple third-party title offices in Yuma and Phoenix that were closed or didn’t answer the phone we FINALLY learned about Out West Title in Wickenburg!!! They answered the phone and said they’d be happy to help us. Drove 1.5 hours of quiet back highway, had a short wait, and were helped quickly and efficiently to correct the wrong VIN # on the seller’s title to our new car and transfer title to us. Left there with all paperwork in hand and temporary license for vehicle. Received our new license and title in the mail shortly thereafter. Great experience and their service charge was only $20. Highly recommend!
Horribly rude! I will never go back there! I went there a couple of weeks ago to get a title notarized and a young gentleman, who was very friendly, BTW, said that because of the Covid, they couldn't let anyone inside. I told him I had 3 titles that I needed changed over to my name. He gave me the paperwork and said just fill it out and bring it back. "If you're not in a hurry, you can just drop it of and we'll call when it"s ready."
I went back today with the paperwork and was severely scolded by a Not-so-friendly, (I'm trying to be as nice as possible, I have a better word for it) woman. "WE DON'T DO THAT ANYMORE!! DO YOU SEE HOW MANY PEOPLE ARE HERE!"
Wow! Sorry you're busy, lady. I'll help you out a little and take my business elsewhere! Permanently! If I want to deal with rude, mean people, I'll just go to the MVD
I called several times today to only get a recording that they are open Monday- Friday 9am to 5pm and that they are NOT taking calls at this time. So going off of there phone message, I took the 45 min drive it took to arrive at their business by 4:30pm ( FYI: I worked today and could not make it any earlier) THUS, I tried several times to contact them and then looked up the business info online. When I arrived, 4:30pm, the "open" sign was off. Business hours posted on the door were even 9-5. So they were closed during listed business hours. A lady popped her head out and said "they are not seeing anyone else today". I, mind you, politely asked them to put something on there recorded line stating they may close early or the last client seen will be a certain time. The lady then proceeded to yell at me without even hearing me out, saying "LISTEN HERE LADY!...". I immediately walked away and will NOT ever do business there EVER again. I did nothing wrong other than drive 45min for NOTHING. Also, a couple who arrived shortly after me (still during their list operating business hours) drove an HOUR for nothing.
They were COMPLETELY out of line, unprofessional, and RUDE! SMH!
I need to update my previous review. After emailing my concerns they met me at the back door. Reviewed and corrected the document then processed them quickly. Still not to crazy about the cardboard drop box outside the back door..
Vickie was awesome. She was able to get a title transfer that had issues and inspection done that no one seemed willing to do in phx. well worth the drive. I will be taking all my future business to Out West title and tags.
I recommend everyone to try this place out I won't go anywhere else. They are the most helpful team and fast and know what they are doing. Non judgemental makes you feel good
The staff at Out West is very welcoming and have outgoing, positive attitudes. I'd recommend them to anyone looking to get some help with titles, tags etc. Thanks for running an honorable business!!
These folks never cease to amaze me! They always go above and beyond the Call of Duty and go out of their way to work with you and make the process absolutely painless! we're really honored to have him in our community!
A+++++ In every way!!!! Vicky is on top of everything and actually makes doing this kind of stuff as pleasant as possible. Staff is friendly and goes above and beyond to accommodate.
Fast friendly service, it costs a few bucks more than going to an AZ DMV but you won't have to wait an hour or more and the staff is way nice(r) than the state place. They are also helpful if you really don't have a clue what you need to do and can often times find cheaper ways to go especially with off road stuff.
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