What clients say about Auto Tech in Northport (AL)
Truck sat there for 3 months while the owner told us the truck
" was next in line". Finally went to pick it up after being lied to; and was told that my radio and speakers were stolen. Was told by the owner that it was not his problem.
They had my truck for three months, I never heard from them. I had to call every couple of weeks. Couldn't get in touch with them, so I had to go by to see if they made any progress. Just had it towed away to get fixed somewhere else. So disappointing.
I had the mist awesome experience with this shop. I talked with Jack who was professional and gave detailed instructions as to when to bring my car in. As a female, I was not overcharged as I have been in my 60 years. They did not keep my car all day like most and I was pleased with the price. I highly recommend this shop. Northport is blessed to have this business in town.
Thought car was fixed charged $300 plus dollars…car was still running hot after thermostat housing was replaced…took car somewhere else and they said I needed a whole new engine….warning do not go here.
The gentleman that owns the shop is an honest and reliable person. They have went above and beyond to take care of me...twice now. I plan on always using Auto Tech for any repair needs on any vehicle I own or will own.
There were so many problems with my experience at Autotech. While I understand being busy and backlogged, it took 3+ months to install a new head gasket and radiator. When I visited to check on their progress, my hood was thrown in the bed of my 78 Ford F100 with some of the paint scratched. Since I’ve had my truck back, I’ve realized that the timing was off and distributor cap was placed on wrong. Further, the new radiator has a spot with a small leak. Overall a bad experience that has cost me in the long run.
My friend recommended this repair shop. Jack, the owner, was friendly and patient. He drove the car just as I asked him to. He helped me determine the nature of the problem was not engine-related. I would visit Auto Tech again.
Well I was hoping to have a good review but took my car there was told I'd let u know by end of week the diagnosis!! NOPE!! Called Monday said I'll let you know by end of today what's wrong!! NOPE! Had wife call Tuesday morning told her few guys out sick maybe by end of week. Unfortunately,we are getting car towed home but when we called said he had to leave and isn't there but he working from his phone! So now we able to fix a car from the phone without being there with it. My times have really changed if that's the case. I was hoping the other reviews weren't true but I guess not!! 😤👎
My truck has an issue. Every time I stop at a red light, I have to put truck in park and rev engine to hopefully keep it from going dead. Warren Tire told me straight up they could not diagnose the problem, but referred me to Auto Tech, who "has a man who really knows imports." The only thing they could find wrong was fuel pressure was low and recommended replacing fuel pump and filter. Doing so did not solve my trucks problem, neither did the multi-purpose sensor. Was told they spent a day but was only going to charge me for one hour labor for diagnosis, as they could not figure out the problem. During testing, they determined my starter was faulty and to continue trying to figure it out, would need to put a new starter on, for 325.00. I declined and decided to have it towed to another shop. They had it for 7 1/2 business days. My bill was 594.96 total. So I drove it there, had to have it towed away, am out near 600 bucks, and my truck is not fixed. For folks who have had good experiences at the shop, congratulations. I won't go back and would not recommend it to ANYONE.
I have never left a negative review in any forum prior to this post. DO NOT CARRY RANGE ROVERS HERE!!! They told us it would take 2 weeks, they kept ours for 5 months and returned it with dings all over the hood, check engine lights on and a chatty smiley mechanic telling you exactly what you want to hear just like a politician.
I had my truck towed there when it quit running. They replaced the coil and called me telling me what I owed them PRIOR to telling me what needed to be repaired.
I had to have the same coil replaced again within 6 months. My mechanic told me that Auto Tech had put in a used coil and had removed my new spark plug wires and replaced them with used /broken ones. (My mechanic had recently put in new plugs and wires for me!)
I have started a job in another town therefore I cannot go by there to confront them face to face.
I AM NOT HAPPY!!! Save your money and your time and take your vehicle to someone that is reputable!!!
This place is a rip off. I've had to return my truck to them 3 times due to them not fixing it right the first time. Save yourself some time and money and go elsewhere!!!
Very friendly and honest about the work . They do not give you a thousand possible problems on a vehicle. They give you the actual problem then fix it . Great people .
Website
