This rating is based on customer reviews, inventory size, pricing, and service quality
Coosa Valley Recycling, Inc. in Sylacauga, AL shows mixed feedback overall: 72/100. Many customers highlight friendly, helpful staff, quick service, and competitive prices, with some saying payouts are strong. On the flip side, several low ratings cite underpayment, inability to verify scale weights, and a payment via prepaid card that triggers fees and no option for cash/check. Pricing and management responsiveness feel inconsistent. Little verified info on yard organization, inventory variety, parts-finding ease, or wait times.
What clients say about Coosa Valley Recycling, Inc. in Sylacauga (AL)
Absolutely great customer service but when they pay you, they pay you with a preloaded debit card and the company is not an American company. It’s in India or something you cannot understand them yesterday they paid me $160. The card company kept 40 of it I called the scrapyard. They said I have to take it up with the card company. The card company won’t do nothing about it so I asked them can you get your manager to call whoever it is he deals with that set these cards up to get this situated and I was told no and then I was asking can you just write me a check and they said no they only pay with cards I’m warning everyone now. Do not use this scrapyard until they can pay us with cash or a check, we don’t want money from overseas from people who steal our money scrap. Life is already hard enough life as it is and then for y’all to allow a company that controls the money to take our money I’ll never come back to this company and I will always tell everyone do not go to this company y’all refuse to make right your payment system so I will not be back and I will spread this message as far as I can.
1st and last time here It's literally a robbery from the moment you arrive and you can't see the weight of the scale when you enter and when you leave, I went there with a dumpster full of solid metal and the check was a joke
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