What clients say about 431 Auto & Body Repair in Roanoke (AL)
would not recommend they are not honest and charge waaaay to much do not give them any money if i could write 0 star review i would they should be shut down
Super nice people and quick work. Car broke down at work and they were able to tow me quickly and even able to repair the car and get me back on the road quick.
Unfortunately, I would not recommend this shop. I felt that they were not transparent, upfront, or honest with their information. We had to return the vehicle multiple times to have the work (which seems to be very overpriced) redone. We still ended up leaving with the vehicle in less than acceptable condition. One part of the vehicle that was damaged in the accident was apparently either never repaired or it was replaced with broken used parts.
We were very unhappy with the service.
They hired on my favorite mechanic, who didn't work on our fleet vehicle this time (they are busy and that's a GOOD thing) but were very open and transparent with the work, and suggestions for my personal vehicle in the future. 10 outta 10.
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