7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
9:00 AM - 6:00 PM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Visit your local Pep Boys Auto Service & Tire Shop at 3541 Malcolm Dr, Montgomery, AL, 36116 for expert tire services and all your car, truck, or SUV auto care needs. We specialize in oil changes, new tires, tire repair, tire replacement, and more, offering same-day services to help keep you moving. Our certified technicians provide additional comprehensive auto repair and maintenance, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Sunday
9:00 AM - 6:00 PM
What clients say about Pep Boys in Montgomery (AL)
We were heading back to Indiana from Florida when we ran over a nail in a parking lot. Pep Boys on Malcolm Road was the nearest tire place, and we're so happy it was! Phillip and Patrick took such good care of us and didn't get annoyed about our fussing baby. They were quick, efficient, and so friendly. If we lived 400 miles closer, this would definitely be our favorite auto service center!
They was supposed to open at 7:00 nobody shop toll 7:45 just for them to tell me my car can't get an oil changed till 8:45 because workers want be in till that time
I was coming through Montgomery from Florida on my way home to Atlanta and was having issues with my brakes, on my Ram 3500/hotshot truck with trailer. The guys accessed the problem and took care of everything I needed. Mind you, they had to use a floor jack because of the size of my truck and that didn’t stop them. Roosevelt and Cordaiz went about and beyond(in the rain) and I would definitely use them again if I’m in the area and need service! Thanks guys
P.S Everyone worked as a unit. From the front end to the service area.
Usually have a good experience, but lately, simply I’ll say they are driven by the money they’ll get from you not really fixing the issue. They made me pay almost 500 dollars in inspections and all, just to say they can’t fix my issue. They kept my car all day just to squeeze that labor money out of me. Trust I won’t be back.
Upsold me on an air filter ($30 for a $5 part) when all I needed was an inspection for Lyft by lying and saying it was required for the inspection then took an hour and a half to put the new filter in
Paid $55 and waited 2 hours total for about 5 minutes worth of work and $5 worth of parts, would not recommend
I got a flat tire in my Tesla on a long drive from NC to TX. Not many shops around here were open on Sunday and had the lift necessarily to change a flat tire on a Tesla. Fortunately, Patrick and this Pep Boys location were very accommodating. I was in and out quickly, and they saved my trip! Patrick especially was so friendly and prioritized that we'd be back on the road quickly.
Would give ZERO stars if I could. I made an appointment for a tire repair at 12. My husband arrived at approximately 11:30. He sat around until almost 1. He was then told that they didn’t have time to do the work that day. I had to be at work at 2 so no time to go elsewhere. Extremely poor service. This was third time appointment wasn’t honored. Three strikes and I’m done either you. Got an email asking me did I want to reschedule since I had to cancel. Absolutely NOT!!!!
So thankful for Pepboys! We were traveling home to Ky from Dauphin Beach last Saturday and had a flat tire. Found Pepboys on line and called them late in the afternoon to see if they had a tire and they were wonderful. They not only had a tire but even though they were busy they were waiting on us when we arrived and were very quick about getting us back on the road. The southern hospitality we received was amazing. Patrick was the nicest and kindest man and the staff was amazing! Thank you folks for everything. If you need anything call them you won’t be disappointed. Thanks again Patrick and staff! This Ky family sure did appreciate you all!
Wish I could leave 0 stars. I called the day before because a check engine light came on. The person working there told me to come in at 7:30am get it checked out by the technician. I show up the next day at 07:30am and the place isn't open. Someone finally shows up and opens up at 08:00am. I tell him about the appointment and give him my keys then I leave. I call the shop back around 01:00pm. Someone picks up and I ask them about the car. The person puts me on hold for 20 minutes. He finally comes back and tells me that the technician went to lunch and that he will call me back with an update in 40 minutes. 40 minutes pass and I receive no call. I start calling every hour on the hour and no one at the shop picks up my calls at all. I had to show up 10 minutes before closing because they never answered their phone. The person working there gave me my keys and tells me that the technician actually called off of work that day. Not only did these guys lie to me in the earlier phone call but they completely wasted my time and kept my car there for absolutely no reason. Stay away from here. I'll never come to a pepboys ever again after this.
We are very disappointed with our experience. My wife called ahead of time to get a quote on an oil change. She specified the year, make and model, and informed the gentleman that she had a coupon for $20.00 off. Upon completion of the service, she was told that the price was (ironically) $20 higher because our vehicle took additional oil- less than 1 quart actually. What this means is that they did not communicate effectively and/or we were charged an additional $20 for eight tenths of a quart of synthetic oil that costs $6 at any parts store.
Was traveling through and Mr Patrick saw I was in distress!!! My weather guard was not properly secured after my oil change yesterday( in a different city ) and it was dragging and making a loud noise . Thankfully Patrick and his crew was able to help me out !!! I appreciate the quick service ! Thank you
Jay and the Pep Boys crew treated us so well in Montgomery. We were traveling from Iowa to Florida when we started having brake issues. I had the brake pads and stuck caliper replaced at a Birmingham Pep Boys. Unfortunately, the new caliper was also sticking. Even though we arrived at 5pm on a Friday without an appointment, Jay did not discard my concern, got us in, looked at the problem, ordered parts and fixed the brakes all before closing and it was all covered under the warranty. I cannot thank Jay and this staff enough for the service and professionalism.
Great experience here tonight. A mechanic named Cordaiz fixed my seat belt in about a minute flat, and charged me nothing. Turned out there was just a dime stuck in it. But he could have told me some nonsense and charged me $50 for fixing it. Good sign it's an honest place with honest employees.
Not sure why their reviews are so high. I dropped off my car at 9am only because I lived close by and by the time I came back to pick it up at 5, they didn’t do anything. They Aren good for anything other than the standard tire alignment and even then it is slightly overpriced.
No one loves getting car repairs. But Patrick was very professional...Perry- the technician was knowledgeable and honest.
It was nice to leave with repairs done correctly, without feeling taken advantage of or concerns about workmanship.
Great Service- Excellent communication and customer service. Proper diagnosis on system checks, highly recommend this PepBoys if you need big repairs or small maintenance. Ask for Perry and/ or Patrick.
Perry, and Patrick did an amazing job!! The service was outstanding as well as the people!! They both made life so much easier and explained things so well!! I’m so happy I brought my vehicle to them!!
My husband and I were driving home from Tuscaloosa to Panama City Beach today when one of my run flat tires completely lost all tire pressure and had a gash in it. Being a Sunday afternoon and trying to get home , we were completely panicked. By luck we were near this Pep Boys and pulled in. Patrick immediately took care of us, found a tire that would work and within an hour we were back on the road home. Patrick and Philip were seriously a life saver and treated us with so much kindness!! We were so grateful for them!
Mr.Jay Jackson and the team, were very pleasant, punctual, and polite. They got me in and out in a timely manner. He also explained what could happen making me aware of the possibility of the pricing. Thank you Mr.Jackson and The Pep Boys Team.
I couldn't recommend Pep Boys on Malcom Drive enough! I have twice; once for battery replacement on a Grand Jeep Cherokee and second for my Honda Civic to be looked at. The staff, especially Patrick, are so friendly and informative. Being not from Montgomery, I was worried about where I could take my cars and I am so glad I chose this Pep Boys location.
Awesome service! Phillip does great work and Patrick was superb. Went in for TPMS errors. (Which were quickly fixed when two trips to another Pep Boys didn't resolve the problem.). Phillip discovered the previously mentioned Pep Boys mounted the two passenger side tires backwards. This kind of honesty is rare and will keep me coming back to this particular store.
Come to this store FIRST for your automotive needs.
I was on the interstate coming from Huntsville, and I had an eighteen wheeler that had a blowout, and the tire tore, the under covering of my car off, I went into pep boys too, have it removed and Mr.Patrick What's standing At the front service desk stated to me that he only had one person working and he had given him a lunch. He directed me to Atlanta highway, where I had had a bad experience with customer service. So I told Mr. Patrick that I would wait for, the associate to return Upon returning, mister, Philip immediately got down on his knees and on the ground without lifting my car up to remove the piece of plastic. I will always be going to this Pepboys Auto til The customer service turns me somewhere else. They are awesome and superb, and on point get you in and out
I highly recommend using this location of Pep Boys. Jay Jackson was extremely helpful and knowledgeable. Perry was able to fix my AC and rotate my tires the same day I came in. Also, the front lobby and the bathroom are very clean. You can tell that they take pride in their work here.
Great job! I got an oil change done today it took about 45 minutes but I didn’t mind the wait because I showed up 15 minutes prior to my appointment. The customer service was great, and I believe his name was Jay, but he was so kind and made the process as smooth as possible for me. 10/10 recommend this location!
Pep Boys has excellent customer service. Everyone is very professional and friendly. I came in for a lot beam replacement and they were able to accommodate very quickly. If you need tires or repairs please come by and see Jay or Brandon they will take good care of you.
Awesome experience! I was stopped in Montgomery to visit family after driving all the way from Texas and had noticed a slow depletion of tire pressure in one of my wheels. Jake got me an appointment very quickly and checked out my vehicle all within an hour. Now my tire's fixed, and I'll be back on the road tomorrow. Excellent customer service from the gentlemen at this shop. Thank you so much!!
I was passing by Montgomery, Alabama on my way to San Antonio, Texas. I got my tire blown up and then I requested a tow to take me to the closest Pep boys. Thank God for the guys who work here. Jay customer service was exceptional he was very kind, honest and professional. I thought I was going to leave with this hard situation unresolved since no one could exchange this tire due to having key locks on each of the tires (something the previous owner didn't warned us about, what a headache has been). So imagine my frustration when my tire couldn't be replaced with the spare. But Jay found a way which I'm really thankful for. I had to leave my truck there for several days and they take well care of it and fix in less than an hour. Thanks for Not giving up Jay!
We need more trustworthy people like him. Please someone give him a raise!
I arrived at Pep Boys for my oil change appointment that I had made via the online option the day prior, but was told they were extremely short-handed and that the online service didn't allow for staffing shortages to be relayed to customers who made online appointments. Jay, the employee who greeted me, was very apologetic and asked if I could return the next day. I explained that I live 25 miles away and had come specifically that day due to my appointment. He very professionally told me that he would work me in, and my car was ready within 45 minutes. I truly appreciate his willingness to help, and his professional manner in handling what had turned into a tough work day for this location. I will definitely be back for future service and will recommend this location of Pep Boys to others.
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