Pep Boys in
Montgomery (AL)

What clients say about Pep Boys in Montgomery (AL)

• Marisa Benn

  We were heading back to Indiana from Florida when we ran over a nail in a parking lot. Pep Boys on Malcolm Road was the nearest tire place, and we're so happy it was! Phillip and Patrick took such good care of us and didn't get annoyed about our fussing baby. They were quick, efficient, and so friendly. If we lived 400 miles closer, this would definitely be our favorite auto service center!

  Oct 10, 2025
• Sean

  I always get my car serviced here. Jay and Patrick are hands down the guys to get you right. Amazing store.

  Sep 29, 2025
• Chirag Agrawal

  I got a flat tire in my Tesla on a long drive from NC to TX. Not many shops around here were open on Sunday and had the lift necessarily to change a flat tire on a Tesla. Fortunately, Patrick and this Pep Boys location were very accommodating. I was in and out quickly, and they saved my trip! Patrick especially was so friendly and prioritized that we'd be back on the road quickly.

  May 26, 2025
• Melissa Rhodes

  I’m from out of town and noticed my car was leaking oil. I brought it in and Jay and the guys fixed it quickly. Very professional and honest.

  Mar 18, 2025
• Kimberlin Lyons

  Was traveling through and Mr Patrick saw I was in distress!!! My weather guard was not properly secured after my oil change yesterday( in a different city ) and it was dragging and making a loud noise . Thankfully Patrick and his crew was able to help me out !!! I appreciate the quick service ! Thank you

  Dec 22, 2024
• Matt Schulz

  Great experience here tonight. A mechanic named Cordaiz fixed my seat belt in about a minute flat, and charged me nothing. Turned out there was just a dime stuck in it. But he could have told me some nonsense and charged me $50 for fixing it. Good sign it's an honest place with honest employees.

  Nov 15, 2024
• LIBERTY DUKE

  No one loves getting car repairs. But Patrick was very professional...Perry- the technician was knowledgeable and honest. It was nice to leave with repairs done correctly, without feeling taken advantage of or concerns about workmanship.

  Oct 31, 2024
• Justice Duke

  Great Service- Excellent communication and customer service. Proper diagnosis on system checks, highly recommend this PepBoys if you need big repairs or small maintenance. Ask for Perry and/ or Patrick.

  Oct 30, 2024
• LeAnn Patterson

  Perry, and Patrick did an amazing job!! The service was outstanding as well as the people!! They both made life so much easier and explained things so well!! I’m so happy I brought my vehicle to them!!

  Oct 30, 2024
• Mecco Harris_Gourdine

  Mr.Jay Jackson and the team, were very pleasant, punctual, and polite. They got me in and out in a timely manner. He also explained what could happen making me aware of the possibility of the pricing. Thank you Mr.Jackson and The Pep Boys Team.

  Oct 24, 2024
• Olivia Elmore

  I couldn't recommend Pep Boys on Malcom Drive enough! I have twice; once for battery replacement on a Grand Jeep Cherokee and second for my Honda Civic to be looked at. The staff, especially Patrick, are so friendly and informative. Being not from Montgomery, I was worried about where I could take my cars and I am so glad I chose this Pep Boys location.

  Sep 19, 2024
• Laura Leigh Wright

  I highly recommend using this location of Pep Boys. Jay Jackson was extremely helpful and knowledgeable. Perry was able to fix my AC and rotate my tires the same day I came in. Also, the front lobby and the bathroom are very clean. You can tell that they take pride in their work here.

  Jul 11, 2024
• kayleigh mays

  Great job! I got an oil change done today it took about 45 minutes but I didn’t mind the wait because I showed up 15 minutes prior to my appointment. The customer service was great, and I believe his name was Jay, but he was so kind and made the process as smooth as possible for me. 10/10 recommend this location!

  Jun 28, 2024
• Carolyn Evans

  Pep Boys has excellent customer service. Everyone is very professional and friendly. I came in for a lot beam replacement and they were able to accommodate very quickly. If you need tires or repairs please come by and see Jay or Brandon they will take good care of you.

  Mar 29, 2024
• Julie Brooks

  Awesome experience! I was stopped in Montgomery to visit family after driving all the way from Texas and had noticed a slow depletion of tire pressure in one of my wheels. Jake got me an appointment very quickly and checked out my vehicle all within an hour. Now my tire's fixed, and I'll be back on the road tomorrow. Excellent customer service from the gentlemen at this shop. Thank you so much!!

  May 27, 2023