I noticed my tires kept reading that they were low. I saw that I had a screw in one of my back tires and wasn’t sure where I should take it in town because I am new from Nashville. I found this place on Zelda Road easy to get in and out of the people here are super nice and it was free to have my tire plugged and all air in tires. This place is great and will be coming back whenever I have any problems with my tires. I would recommend this place 10 out of 10.
I always go to Sexton’s for my Auto Service. They always go above and beyond. I am a single female and a lot of mechanics and such take advantage of the fact that I don’t know about cars and Sexton’s does not do that. This particular time I had to have several things done in the price was going to be a lot and they worked with me to find some alternatives so that it would not cost so much. They are a local, family business and that is the way they run their business. I recommend them to my friends all the time.
I have recently moved to Montgomery Alabama from Boston Ma. I recently experience two days of my tire going flat. I knew I may have a slow leak so I googled a tire repair shop in my neighborhood and I knew the street Sexton Tire and Auto was on so drove to them. As I walked into the store to ask about service I was greeted with much friendly hostility. I ended up having to buy a new tire. One of the managers came out to speak to me and I was able to ask him questions about replacing the other three tires. After he explained what I need to do next I knew I would be coming back to have my tires replaced. I have a new home for all my car needs. Thank you Lord the Toyota dealership will not see me again.
Purchased a tire and had it mounted and balanced. Also had a front end alignment. Reasonabley priced, fast service. When I dropped off my vehicle they even offered to drop me off at work. Satisfied customer.
The people at Sexton Tire & Auto are professionals whether on the phone to schedule an appointment and in person when you appear in person for your service. They were able to work me in for an oil change and the time it took was very reasonable.
Sexton provided me with great service! Not only did they replace my front struts but other parts that needed replaced. John did a great job in communicating with me until job was complete. No hidden cost, very straight forward. I recommend highly for general car maintenance.
Sexton tires was a very unusual experience! I took a chance of driving all over town looking to buy a set of tires for my truck “ which are an odd size “. When I walked in I was met by a sweet happy,and courteous lady. I asked if I could get a set of tires that fit my truck, unfortunately they didn’t have them . She looked up other stores to see if any of them had any “ that blew my mind “ . I’ve never had a store willing to send me to someone at another company to buy from another store. By the time I got through running around town looking for whatever needed is the woman told me that the warehouse had been closed at 12 o’clock Saturday. So I had her order me a set of tires for that Monday. She called me early Monday morning, and I told them I wanted to change sizes of the tires. . I got the tires i wanted , and they were done in about 20 minutes. “ Which blew my mind”. Usually tire stores take very long to have tires changed out.. The moral of this story is, I will be shopping at Sexton tires again!
Went for a diagnostic, even though I knew the initial problem. Had visited several auto mechanics, the man at the front desk, John, was professional and courteous. Diagnostic yielded that my fuel injector and the spark plug were the issue. Then, my thermostat and a component for my computer system needed replacing. The total work time was exactly a week. They even had my car finished before the end-of-work day. My vehicle runs smoothly, they have the best price for diagnosis, parts, and labour. Military/family friendly.
I went to Sexton for a set of tires and an oil change. The service was excellent. The customer service was wonderful. I would definitely continue to use them.
Caitlyn is the consummate professional - a great representative of the company. I was shopping around for tire repair, and her professionalism over the phone won me over. She also provided me a ride to and from the shop. Car was repaired as requested and on time!
I'm 65, work full time, I live 45 minutes from work. All my immediate family is with the Lord. They pick up my car from my place of employment, service my car while I am at work & bring it back. It is a HUGE blessing they do this. I have very little spare time. Im sure they may not can do this for every customer. They do their job well & are kind. Thank you Sexton Tire for taking care of me!
I had an amazing experience had a brand new Tesla with very specific tires on it. They made the proper phone calls. Got the tire over there within an hour. I was gone. I couldn’t believe it. Staff was also very friendly.
Many thanks to Sexton Tire Service Monday afternoon in meeting my need for evaluation of a sudden flat tire the day before leaving for a 3-day trip. I depend on my car for ministry and value safety. It had been many years since my last sudden flat tire. After a friend came to my aid and put on the spare, I went promptly to Sexton’s and they were very timely and efficient in getting me back on the road in a timely manner with minimal inconvenience. Thank, everyone for your commitment to customer service and quality care.
I needed a tire replaced urgently. Sexton Tire and Auto was able to get me in and back on the road quickly. Kind, courteous and professional staff. I will definitely be returning for any future needs I may have for my vehicle.
I had a great experience with Sexton Auto! They are genuinely nice people who aim to please. I especially like the girls - Kaitlyn and Aidan. Aidan even took me to work and picked me up that afternoon. I really appreciated their accommodating my needs and finding an issue that no one else had been able to find. :)
Oh my goodness. I had originally made an appointment at pep boys but they weren't open even though the site said they were so I drove down the street to Sexton and the receptionist was SO sweet (her name is Katelyn) they patched my tire in record time and I seriously could not have asked for a better experience.
Kaitlyn at the front desk is the MVP! Even though they didn't originally have the tire we were looking for, Kaitlyn made sure it was available the same day and when she said it would be. Customer service was top notch. They would be the first place to call about tires in the Montgomery area.
Sexton is the best. They are so friendly and they always seem to fit me in when no one else can. They recently solved a problem in one day that would have taken the Ford dealer a week at least to get me in.
As a long time customer I was really disappointed today.. My GMC was scanned prior to me taking it in and I started what it scanned to them. I got a phone call that my suv needed a Evap purge valve, as when I brake my car acts like it wants to take off. So I paid nearly $400 thinking what I was told was the issue..once I drove away my car was doing the same as before I paid to have the Evap purge valve put on.. I don’t have a problem paying for what I need done on my vehicle but this has me so upset.. I don’t have any complaints towards the staff as they are very friendly and professional, they always have been since I’ve been a customer. I’m upset that I feel I just gave away my hard earned money. Maybe it’s my fault that I probably should have taken my car to the GMC dealership who specialises in GMC and just paid $160 to find out exactly what the issue is for my car doing what it’s doing. I don’t mean to bad mouth Sexton Tires but this ordeal has really shaken me to loose that amount of money for nothing, when I try to do nothing but right by people..
So, if you are looking to spend good money on auto care services at a shop of proven integrity, then look no further than Sexton Tire & Auto.
Recently, we took our 2016 Volkswagen Passat in for a basic oil change. While servicing the vehicle, they encountered a minor mishap that resulted in a service charge of $250.00. The shop absorbed the cost and took ownership of the minor mishap. They could have acted in deceit and passed the charges on to us but instead was honest and forthcoming in their dealings. How can you not appreciate that! Because of their integrity, we ended up getting a free oil change.
Take your business to them, the support staff will treat you like family and take very good care of your vehicle.
I've been going to Saxton for years, theybare always friendly. They always take care of whichever of my vehicles I bring in, getting me back on the road in a timely fashion. The prices are pretty normal ( what you expect.) But they do excellent work.
I am a returning customer, on thier mailing list because I bought tires from them. But recently, I needed an oil change, but my coupons were out of date, so they were nice enough to give me an early birthday free oil change instead! It shows they appreciate their return customers, which you don't get any where else. Great service too, in and out in under an hour on a saturday morning. I am very pleased, and recommend them.
I went to another auto shop and they told me that I had a nail on the inside of the tire that they couldn’t patch. They also told me that they’d have to replace that tire and the other rear tire so that the treads matched. They quoted me over $1000 for tires and labor. I went to Sexton and when they brought my car around they had patched the tire and said the nail was dead center and could be easily patched. The customer service from the customer service reps at the front desk and the technicians that worked on my car was phenomenal and I truly appreciate their honesty. Highly recommend! They also got me in and out on my lunch break!
My mom had a vehicle that was continually having error emblems popping up on the display. She had a diagnostic check ran at a local parts store. We brought it into Sexton and they were able to check out the codes and explain what they meant to us in more understandable terms than just mechanical. Prices are fair and work was quick. Every encounter from the first one we had with each person was phenomenal. The car actually drives and operates better than it ever has
The staff at Sexton Tire Pros were A-1! Both Representatives at the front counter searched very diligently to get me a full set of tires in an emergency situation, at an affordable price, when I could no longer wait out until February to get new ones. They were kind, professional, and gave me a realistic timeframe when I could possibly get my car back. I was not expecting to get my car back the same day, but they were able to work me in! I have seen many entitled, rude, and impatient people come into this establishment, and demand service for a car like it is a fast food restaurant.
If you are at dire straits with your vehicle, and you think your problem is the only one in the world, then you probably think this place didn’t give you great service. But if you are patient, understanding, realistic, and observe their parking lot, then you’ll see that Sexton Tire Pros in Montgomery is one of the best places in Montgomery to get great tier service! I recommend that you at least start with them, when shopping around for tires. And even if you may get a better price elsewhere, just ask questions, because their customer service (if applicable to your situation) is worth “possibly” paying a slightly hire rate for tires.
It is extremely rare to find customer service like this. They treat everyone who walks through the door with the utmost courtesy. They explain what your vehicle needs in very simple, understandable language and offer options if there are any. There is never any "hard sell, up-sale" talk. And they make you feel like they appreciate your business. I've been a customer for nearly 30 years.
Easy online scheduling, friendly and courteous team and clean wait area. Vehicle taken care of and called me to let me know the inspection results. My car didn’t sit all day and they are one of the businesses that participated in Veterans Day, make sure you go see them, location Ann Street they Will greet you with a smile, you’ll be right at home.
Sexton is a great shop for tires anything suspension related, oil changes, and.even light repairs! I've been really impressed by the professionalism and speedy work!
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