These guys are amazing. They took care of us just before closing time. We were just passing through on the freeway and picked up a nail in our tire. They were pleasant, quick and efficient in getting us back on the road. Highly recommended!
My son is away at college and ran into his first car issue. He took it to Gray’s to get an ABS light diagnosed. Somehow, it came back with no issue (likely did a standard OBD-II diagnostic run). Then they proceeded to tell him that there was a significant leak in the rear brakes and wanted to charge us $1,300 for a rear brake assembly replacement. Wanting a second opinion, we took it to Gipson’s on Atlanta Hwy and they said there was a tiny leak, but probably not worth the cost to fix it as it stood. They topped off his brake fluid, ABS light turned off, and sent him on his way. Further, the tech seemed to not even know how to drive a stick; I wish he would’ve refused to drive it instead of trying, failing, and causing it to stall.
I’m a very regular customer at this store because the service is always amazing! Recently I called because my tires were making a loud noise that I couldn’t figure out and spoke with Joseph! I was told to bring my car by and they’d check it out for me. I drove by and as promised he and one of his workers checked my car out they quickly figured out the issue & had me on my way in no time with my tire fixed! A positive attitude goes a long way and I’ve always had nothing but top tier service at this store! Keep up the great work guys!!! If you need to go to Gray’s Tires be sure and ask for Joseph he will definitely take care of you!
If you’re looking for an auto shop that combines expert repair skills with outstanding customer care, Grays is the place. I’ll absolutely return for all of my routine maintenance.
I recently had my vehicle serviced at Grays in Montgomery , and the experience was outstanding from start to finish. Joseph and his staff was welcoming, knowledgeable, and transparent about every step of the process. They explained the recommended services clearly, provided an accurate estimate, and completed the work on time.
The customer service that I experienced at Gray's was unmatched. I appreciate them taking the time to make sure I understood what was going on with my vehicle and that I was satisfied with the outcome. Definitely will visit again and recommend to others.
I had an alignment done on my Toyota Sequoia along with wheel balance at a shop in Dadeville . After talking to Dustin and Johnathan I was convinced I was at the place that could show me that I was right about the alignment being off and wheel balance was very noticeable with 2 inch high stack of old school wheel weights . I was alignment tech for 20 years . Grays took my Toyota gave me a before printout and a completed printout of my alight ( 60 dollars cheaper than wear I had paid for a poor alignment that made my Toyota dangerous to drive . Long story short they fixed it . It rides like it did when brand new . Very happy with there professional attitude, honesty and comment to fix my vehicular for a reasonable price . These were things I had been looking for in a shop for 20 years . No body will touch any of my cars again but Grays Automotive on Shirley lane Montgomery , Al . I will happy make 61 mile trip from my house on Blue Creek , Lake Martin to Montgomery . Since I retired 21 years ago for health reason I am no longer able to work on my own cars . That’s a tuff pill to swallow when you have been fixing and building cars for 30 years . I now have a friend in Grays Automotive that I trust 100% with anything they tell me because they proved themselves my very first exsperiance with them . Thank you guys will be back with one of four vehicles in my household !!!
The team at Grays always does an amazing job. My father has been a long time customer and after I moved back to Montgomery, this is where he brought me when I started having issues with my car. I truly feel a lot safer driving my car now than I have in the two years. One problem would lead to another problem and each time they did an amazing job with the necessary repairs.
Gray’s is the most accommodating, professional and courteous in Montgomery. Our company spends several thousand dollars a year and the service is top notch. Southern Groundscapes, LLC.
We have used Grays tire and service center for years. We have brought both mine and my husband’s vehicles here for routine services. Unfortunately, we will no longer be back. I dropped my 2019 dodge grand caravan off for an oil change thinking it would cost the usual $60- 75. After not being asked they put supreme oil in it leaving me with a $110 oil change bill. Wouldn’t recommend taking your vehicle there for an oil change, it’s a rip off.
Gray's is absolutely the best. Most professional, most courteous tire shop I have ever been to. I came in with a bad situation needing two tires for a camper and I'm 4 hours from home. They took care of it in record time and I just cannot speak enough about their professionalism and courtesy. Thanks a lot guys! Christian took care of everything for me from start to finish. Did exactly what he said he would do. Did it faster than he said he would do it for exactly the amount he quoted. You cannot go wrong. Giving grays a try
Came for an oil change and everyone was so nice! The waiting room was nice and quiet. Dane and Jonathan greeted you with such an inviting energy, and also communicated with you while you waited!
We were on our way from Tennessee to Florida pulling our boat for a week of fun in the sun. After two blowouts, it was time to look for tires. Found grays on the Internet. They were happy to assist us. The workmanship was top-notch, the staff was friendly, and the service was excellent. If ever in need, we would highly recommend them. They are Indeed, worthy of the five star review!! With great appreciation, Tammy and Ken Palmer
Dane and the technicians at Grey’s Tire and Auto are commendable for the service they provided. My Alfa Romeo needed new tires mounted, and no other tire service company was willing to help for fear of ruining the rims. They provided excellent customer service and mounted the tires with no issues. I recommend them for all of your auto needs. Thank you!
I showed up a little before they opemed, expecting to wait, but they said, "customers don't wait. " I really appreciate the customer service I ALWAYS receive when coming to Gray's!
I was traveling through Montgomery on the way to a meeting and had a tire problem. I stopped in and they were extremely helpful and considerate. I would recommend them for any of your automotive dates.
One of the best in the business. If you need basic car stuff to major car stuff. Get at the crew at Gray’s. They keep my high mileage Tahoe floating. Pricing is competitive with others as long as you bring a quote from the other guy.
**Shoutout to Gray’s Tire and Service Center and Jonathan!**
I just want to take a moment to recognize the outstanding service I received from Jonathan at Gray’s Tire and Service Center. His honesty, professionalism, and willingness to go the extra mile truly stood out. It’s not every day you find a mechanic you can trust, but Jonathan and the team at Gray’s have earned my respect and appreciation. If you're looking for quality service and fair pricing, I highly recommend them. Thanks again, Jonathan, for your help!
Jonathan and the staff there went above and beyond on my car inspection that I requested and were very informative on what needed to be repaired and I figured it would take many days even for the minor repairs but they had me done by the end of the day and I would highly recommend them for all your tire and automotive needs.
My experience was amazing! Thanks to the guys at Grays Tire in Montgomery they got me in immediately and fixed up right. The manager Jonathan was amazing and I will definitely recommend all my friends and family.
I had an excellent experience at Gary's Automotive! I walked in at nearly closing time with an almost flat tire, hoping for a tire patch. Despite the late hour, the staff was incredibly cheerful, helpful, and didn’t hesitate to get to work. They patched my tire quickly and made sure I was all set before leaving. In addition, they offered this service for FREE! I truly appreciate their friendly service and efficiency—it's rare to find such great customer care. Highly recommend this locally owned shop for anyone needing reliable auto services. The shop waiting room was also clean and comfortable.
I was very frazzled when I walked in because my tire pressure had gone from 22 psi to 12 psi within a block. I believe the fact that I ended up at Gary's to be a "God thing" but others might say it's a happy accident. Whatever it is, they have earned a new customer. I will be returning for my automotive needs.
Got an alignment for my truck done here. Was straight forward and easy. Reasonable price. Truck was still unstable at highway speeds but I didn’t check that myself after the work was done since I hardly drive my truck. I remember the guy telling me there was no warranty or anything when getting the quote so I just took it as a loss. Still though, if someone is paying for a service, it should be done correctly. I would think it shouldn’t be to hard since the shop would have all the tools to get the job done. Just a psa to others to check the work has been done correctly
I work in Montgomery but live in Mobile. I travel for work. This morning my tire alarm went off in my car. I went to the shop which was convenient from my hotel. The two guys in front were extremely nice and welcoming. I was shown to the waiting room. Approximately 20-30 min later a very nice man named Paul came and called me. He said he was “greasy” and didn’t want to get anything on my car. He told me he found a small nail and everything was ready to go. Peace of mind!! Now I can sleep to work tonight. Can’t express how much I appreciated my experience. Great staff at this business. I’d recommend to everyone and come back myself!! Thanks again!!!
I had such a wonderful experience at Gray's Tire & Service in Montgomery, Alabama. Jonathan and Dane were absolutely amazing and went out of their way to help me with a tire issue on my rental car from Avis. Their attention to detail and their kindness in assisting me in finding the local Avis rental office truly impressed me.
I appreciate how they not only informed me about the tire issue but also took the time to make sure the flat tire was fixed well enough for the tow truck to transport the car safely. The fact that they didn't even charge me for this exceptional service shows their dedication to providing top-notch customer care.
This experience really showcased the sense of community and neighborly spirit in Montgomery, Alabama. It's heartwarming to see individuals like Jonathan and Dane going above and beyond to help others. I am proud to be part of a community that looks out for each other. Gray's Tire & Service is a prime example of outstanding service and kindness.
Amazing people! Customer service is top tier. My tire was loosing pressure and they fixed it at no cost. This not the first time they have extended this generosity to me. They are a business but they are definitely not seeking to take advantage of you. I will always go there first for any of my automotive needs. I Guarantee Gray’s is an Excellent Choice!
Our tire got punctured on the highway by Montgomery. We were able to make it into Gray's before it went flat. We were greeted by the most helpful and pleasant staff possible. They were able to immediately reduce the stress and even had us out the door and back on the road in 30 min.
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