Has to be the worst repair shop I’ve been to date. Strongly suggest avoiding. The company approved them fixing the release pin for the tandems. Waited 2 hours while they were “repairing”. The problem is the exact same issue nothing changed and they are saying we can only do what we were approved to do. Am I missing something? You were approved to do the work, claimed it was fixed, charged for the repair and I as the customer am telling you it’s not fixed at all. You were approved to do the work. The hard truth is you just couldn’t because you’re a subpar shop. Apparently a quick glance through the reviews shows I’m not the only one who feels this way. Seems to be a trend lately
Stay away from this shop horrible service had a turbo go out on a freightliner Cascadia got charged 7k for the job which wasn't done properly , should of notice when i had a driver stop and pay for the job and check on the truck make sure it was done right and wasn't allowed to look at it and then they rejected his payment and said only wire would work or we wouldn't get our truck back , After going back in forth and getting yelled at over the phone and if I wanted my truck I could wire it. I sent wire the next day driver showed up to truck being outside when driver was hooking up to his trailer a couple of feet in front of the shop not even a mile down right in front of the shop truck died and wouldn't crank. Looks like they didn't do the cleanup correctly of the oil from the intercooler which I was charged for and motor seized, was overcharged and still didn't get the job done right
This whole place is a big Fraud! Avoid at all costs! SCAMMERS!!! $12K in repairs without approvals and no warranty which failed 2 weeks later.. those who experienced same thing please contact me and let's get together and shut down this donut shop! About to file a lawsuit and press criminal charges!!!!
Truck and trailer got me back on the road fast and quick when my transmission went out I cannot speak highly enough about this company it’s has been a great pleasure working with them I will refer all future work to them if your ever in Bessemer Alabama and need your truck fixed come to them
Me and the wife broke down at loves in moody with a bunch of different codes mostly had to do with the truck not Regening. Sammy and his crew got us going in a few days they even ubered us to a hotel room near by to and from. I definitely recommend these guys excellent service.....
My name is Jermaine Williams. Today was my second time visiting these amazing people. Good service, fast work, at some good prices! Thank you! Please check out their business. You won’t be disappointed!
stay far away from this shop as possible thieves and scam artists shop stole parts off my box truck and would not send pictures of truck u til i paid 10,000$ for work that was not done once i arrived and had to call the police owner sammmy made me leave his property stole pallet jack that was on the truck new tablet for elogs removed catalytic converter gas caps stripped truck completely down truck was recently purchased off the lot for 64,000$ now we can’t even sell it for 5,000$ this truck was towed i. drivable only to have injectors replaced this is how it left the shop the owner stated he is not responsible for any items stolen out of you’re property i was moving forward with taking this scam shop to court but decided now to after praying and talking to god and was told to just let it go they will lose more than they took from me i guarantee you shop took payments on the repair knowing they had script the vehicle and parts was missing i did not see the condition of this truck until i payed 10,000$ only to get a truck without the repair done as well as a script vehicle
Stay Away from them, they charged me 400$ labor for changing 2 front shocks. For each 200$
And the reason is that I bought the parts from outside. *Just a punishment for not paying parts from them*
The owner/manager Mr Sam is not ready to listen or any negotiations rather than responding very aggressively.
Excellent communication....Sammi, and Brody took us in right away. Very reasonable prices, and knowledgeable staff.
Highly recommend.... Kenworth W900 Tri-axle dump truck needed brake work. They went above, and beyond to help us out
Thanks, Herschel.?✌️
Don’t call these scammers. They charged me $5400 to replace 1 brake chamber 1 slack adjuster. It was 19 miles away from their shop. Only 1 guy and less than 2hrs of labor. They should be in prison.
AVOID THIS PLACE
We went there for Hub repair, he put silicon on it instead of gasket and in no longer than 50miles driving after we left his shop , Real problems started for us
This guy destroyed the hub that he put, destroyed the spindle the rear end and made additional damage to my truck for thousands dollars....ALL THAT BECASE HE DID NOT PUT GASKET INSTEAD PUT SILICONE .and of course we were told that payment need to be by EFS or Zelle and i paid 2260 to him and they will not return my money now
so he overcharges me and made even bigger damage to my truck
PLZ DONT WAIST YOUR MONEY GOING TO THIS SHOP
AVOID THIS PLACE!
Here's why: 7.17.24 Called them and inquired about a used tire to replace mine due to a blowout. Talked to Sammy (manager or even owner) of the place. He replied: they have used tires and asked me what kind of rims I got... which was a bit odd, I told him aluminum - end of conversation.
Arrived at the shop. They pulled me in, and I showed the location of the flat tire.
Sammy showed me the used tire, which was already mounted on a rim. (their rim). They rushed me to the drivers lounge and advised me to stay there.
Meanwhile, I was charged for the tire itself and mount/ dismount. 26 minutes past, job is done. at which I was surprised( kind of too quick for all that work). Well, I was grateful to be back on the road.
BTW I did take a look at the tire before leaving the shop, but since it was a rear drive axle inside tire I didn't notice they kept my rim.
20 minutes into my trip, thinking of this prompt experience I've pulled over to check the tire, and I've noticed there was NO trace of mount/dismount compound between new tire(used) and rim (supposedly mine).
So, yep! they just SWAPPED the wheels.
That we've NEVER agreed to. Why would I give up my 3 year old rim? Who will do that for an older full of oxidation rim.
Plus, they charged me for mount dismount that never happened.
So I called Sammy back and asked him about my discovery, at which he replied: that, he told me about it. That's plain LIE.
I would never agree to that!
Told him I'm coming back to get my rim and return theirs.
Where he replied: I'll charge you a mount/dismount fee of $75 and next availability to come in will be next Thursday(in a week). What a WELL DONE SCAM!
He mentioned loud and clear this is how he conducts his business period.
Stay safe, fellow drivers, and stay away from this place!
Stay a way from this shop if your want an honest experience, I was lied to from the very start, Sammy told Me that my entire fuel system had metal in it, Mind You I drove my truck in, Now after he touch it I can't drive it out, that says it all. $4000 later, STAY AWAY
They were very fast in their response, we had a delivery at 2pm in OPELICA, AL and everything was very fast on their part, a very fair and agreed price, they put us on the right track and thanks to them everything finished on time
SCAM!! I wish to see the reviews before I went there. I got charged $350 for $80 forced regen. And SAM will you use same tactic of ( you will pay more if I charge you you the correct amount) which is mentioned by many here. I was only there for 2 hours and hooked to the computer for and hour.
Scam alert !! avoid this place by all means.
Called about an oil change for a small medium duty truck and was told by an older guy it will approximately cost $170, brought it in and after it was done I got a bill of $588 yes $588 for an oil change, over $200 in parts that’s 3 filters !!!!! And over $350 labor, I will report them to the BBB,
With a smirk on the guys face he says they have never seen this job done for less than $550, scammers
So on a Monday my 579 Pete broke down about 11 miles the shop. Called the shop spoke with Sammy. Told him what happened he said it sounds like clutch actuator and he could fix it. He recommended a tow Co. Made it there a few hours later near closing time. He did a diagnostic and said I need a actuator and he has used one's and it'll be ready next day. He arranged a ride for me to hotel very nice. Went back next day with used actuator installed. Price 2630.49. Drove 10 miles to truck stop to get fuel truck wouldn't get in gear. Called Sammy he and his wife came out. Couldn't repair on the spot because Pilot kicked us out. Had to get a 2nd tow. Turned out I needed a New Actuator, New clutch and flywheel resurface. Total price including both tows 7900.00. Job completed Thursday 4 days.
Sammy and his team are good people. I was fed, given rides, and treated good. But I recommended requesting new parts and take whatever time is needed for them to fix it completely. He will try to to get you in and out as fast as he can but it's best to bite the bullet and tell him to take his time and do it right. I'm not disappointed, it's month later and my truck shifts like new still.
Very unprofessional went there to get 3 ft of trailer floor repaired. After 2hrs went outside to trk to get food out my trk and in process looked in back of trailer and all was done was a cut out. The guy Sammy kept being rude and telling me to get out my truck. I hadn't been inside to warm up food even 2 minutes. I ended up leaving with a hole in my floor and paying them nothing. I repaired myself for about $100 max thanks.
I called Sammy in a panic after dealing with multiple road services and being charged 1000's of dollars, Sammy stopped what he was doing and went to my truck immediately. He didn't give me the news I wanted to hear, but he was honest and very knowledgeable. My motor locked up in my truck, he gave me options to have it fixed but I chose to have it towed to my shop, He recommended me with a wrecker service and didn't charge me a dime! I will definitely be using this guy when my trucks are in the area. Its hard to find honest fair people in this line of work and id say this guy exceeds that!
The guy Sam(probably the owner) has no knowledge of trucks and is always eager to threaten the truckers with overcharging if not paid right away and he won't tell you what he did and tried with your truck, won't show you pictures or anything. He'll charge you for even raising his finger in the air. Not cooperative and considerate at all. Do use him if you wanna end up wasting your money for nothing.
This guy was great! I called him about 40 minutes before they opened at 7:00am & he was to me within a half hr. I had an air leak in a whose on my trailer he fixed it pretty quick & I was out of there by idk 7:50. He just came to care of it & that was that. I would call him again for sure if I was in this area & needed service!
Sammy did a amazing job helping me today. I can’t thank him enough for his services. I definitely recommend him and this company to be at your service needs! The hospitality was great and if I ever need him again I will definitely reach out. Excellent customer service and very friendly.
Never get any major work done here. Sammie told me they would replace my rearend for $750. I could've gotten done in Memphis for $600. Keep in mind I was providing my own rear end & casing. Once I towed truck to his shop he tried to sell me a rearend for $2400 & wanted $3200 for parts & installation. I told him I would bring my own rearend & let him install it for the $750 he quoted me. I guess he was mad & left my truck in the front parking lot & refused to start taking off the old rearend until I brought the new one to him. Truck was towed to him on Wednesday & he didn't start working on it till Tuesday. Took them 2 days to take off rear end. So I had to pay a core charge on my new rear end & had to extend my truck rental 2 days just to bring the old one back to Memphis. Guys barely even worked on any body's truck nevertheless mine. I had to pay for hotels for me & my driver for over a week on a 5-7 hour job. Keep in mind my rear end & casing were already put together. Here comes Thursday & I'm back in Memphis & they refuse to take a payment over the phone. My driver had my credit card & they refused to let him pay me. I had to wire the money through my bank, then they refused to give me a reciept. He took off my aluminum wheels & gave me some blue steel wheels claiming my luhusband nuts wereally too short. He claimed he was going to charge me 5 more hours to change out the studs, plus he claimed the whole Birmingham area was sold out of the studs I needed. He claimed he he gave me new u bolts, cause u can't reuse em. He lied. Kept My Old Ones On there. They put my spacers back on upside down & failed to tighten up my lug nuts back on to the point where I could've unscrewed some of them with my bare hands. Once they had my truck they started disrespectin me & tried to get my driver to abandon my truck. They wasted my time & took my money. NEVER BRING YOUR TRUCK HERE.
These guys know their stuff! Our 1 ton Ram had some engine trouble when we were passing through and they seemed like the only ones around i would trust to work on it. They did a great job getting us fixed up and back on the road. They are well equipped to tackle any problem with big trucks. You can read more about our experience on our website. Thanks guys!
4200 Bessemer Super Hwy, Bessemer, ALDiesel engine repair service
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