Carquest Auto Parts - CLARK'S BROADWAY AUTO PARTS LLC in
Jackson (WY)

The place has highly skilled employees ready to help you; they did it with me and will do the same with you. Thank you for your help, guys.

Kenny was so helpful to our family when we were having issues with our battery. Very knowledgeable. Thank you!

Had pretty good selection but they gave the wrong price over the phone.

Got amazing customer service there at a reasonable price. I’m so happy a place like this still exists in Jackson.

We went here to get our battery replaced. Tom was fantastic! He not only informed us that our battery was still under warranty but he cleaned the terminals, and checked the wiring and air filter. He is a personable, knowledgeable auto parts technician. We highly recommend this business! Great service! Thank you Tom!

We had a small puncture in our rental car tire and needed a plug kit. This was the part store that opened the earliest in Jackson. They had the plug kit that we needed and they even let us borrow an air compressor to pump the tire up after plugging. Great experience and super friendly people.

We were visiting from out of town and needed a specialty part. Tom was courteous and worked to really save us! Highly recommend this place.

The dying art of customer service is alive and well at CarQuest. Jason was very knowledgable and approached my issue with a determination to get to the bottom of it. When I went to NAPA, the guys there just shrugged and didn't have any further recommendations when the first thing tried was not the solve. Thank you, Jason!

I had to replace my Tahoe battery because a different auto parts dealer put the wrong battery in. A young man name Walker helped me get the right battery and then he even put the battery in for me. As I watched him I could never have gotten it in. He was kind, thoughtful, bright and so helpful. I would recommend Carquest to anyone who asked. Great service!!!!!

Great Staff. I was able to purchase a Diehard Battery when I broke down while on vacation in Jackson this last summer. I greatly appreciated them being open on Sundays!

Man oh man Karl is the most knowledgeable man in this state when it comes to cars and trucks man he helped me out with a lockable pin for the tow hitch and saved me a ton of money with not buying the wrong extender sleeve. very professional and helpful will refer my coworkers to come shop here every time we are working in Wyoming

We called to make sure they have the exact part we wanted. They said they had it. We drove an hour one way to pick up the part. He opens the box and it's an old junk part they were supposed to be thrown away. They didn't have another. Got to be better than that

We had two rainy days in the Tetons and our rv batteries died. They charged them all day for free.. So cordial and nice so of course when our truck wouldn't start the next morning, we went straight back here. We needed new batteries for the truck and even though it was a Sunday, the guy actually put the batteries in for us with minimal help from my husband. Thank you for making our bad days good days.

Got stuck in a sticky situation in Jackson. My car started making funny noises and upon realizing I needed to replace my tire, I found no open service centers until Monday, which was especially bad because I needed to get to Southern California by Tuesday evening. I stopped into Carquest to double check that no one could help me and their service center was closed but the cashier referred me to a mechanic he knew who was able to help me right away. Without him I would have been stuck in town for several days and it would have ruined my road trip and moving plans. A HUGE thank you to carquest for their help on a saturday at 530pm when certainly they just wanted to head home.

Extremely rude and untrained staff. Quoted three different prices and the part wasn’t even correct. The store has no Managment and training causing horrible customer service. I would highly suggest going across the street to Napa auto parts for all your needs.

I got the windshield wipers that I needed but the lady at the counter seemed like she hated her job. The store was also kinda a mess with inventory sitting on the floor.

Just wanted to say how much I appreciate Carquest and their employee Lena !!! She was very helpful in selecting the right battery for my sons car and willing to go the extra mile by arraigning delivery of that battery (for a small fee) to where he was stranded !! Thank you Lena !! You're a great asset to this company !!

On vacation and got a warning for a low tire on a Sunday. Went to get a patch kit here and got help from the nicest guy who was working on his race car out front. Turns out he’s the owner and was extremely helpful. Wouldn’t even take money for the help he gave us.

Amazing service! We had a nail in our tire at 530pm on a Saturday and everything was closed Sunday. He helped us buy inexpensive products and then called a friend to assist. 100% recommend.

I was stranded on a weekend trip to Jackson after my battery died. I was able to get a jump and get to Carquest before they closed on a Saturday. They got my battery installed quickly. I was grateful, as they were my last resort on a weekend. Thanks for staying open after your competitors!

My coolant reservoir cracked while driving over the mountain on Hwy 22 and my car lost all the umph it needed to get over the mountain to begin our week long trip to the Grand Tetons & Yellowstone. After calling around and finding out that everyone was closed, not answering their phone, or entirely unhelpful, I ended up talking to Carl at Clark's. Unfortunately, he did not have a replacement part for me on hand but was willing to order one, but we'd have to wait a few days. Not wanting to put our vaca on hold, I was relieved when Carl helped figure out an alternative/work around to get us back on the road. I will be eternally grateful to Carl for saving our trip w/ his amazing customer service. He truly went above and beyond and was a pleasure to talk to. If you're in town and need car parts, just call here first, it'll save you time and the help you'll get will be first class.

I had a vacation car break down and was able to find all the parts I needed to get home. The shops were busy on labor day and all the other auto parts stores were closed but I was able to repair the issue with this shops help. Customer service was very good. This shop really helped me out of a jam.

Tried Carquest on Broadway to support local business while buying filters and oil for 3 vehicles. Every person I spoke to (I went through 4 people in one visit) was adamantly uninterested in helping me. I ended up buying oil and filters and then once I was changing my oil I realized that they sold me a wrong filter that looked nothing like the one I pulled out of my vehicle. I called the shop, they insisted that it's the right part and couldn't help me any further and would not issue me a return on the incorrect part. I can't recommend this place and certainly won't be shopping here again.

These guys WELL SURPASS NAPA and Cycle N' Saw in Customer Service! By a million miles!!!! I don't work here & I have no interest in comparisons! These guys just simply are by far THE BEST place to go in town for your vehicle's needs! No doubt in that! I went there today simply for motor oil for my motorcycle. No attitudes, no "I can't get to it till' next month." or "We're booked out 6-12 weeks." or "You'll have to put the part on yourself (which was a 5 minute job under normal circumstances) and you can park it in the back but you can't use my garage." like I got from Cycle N' Saw, or attitudes like, "I've got so much business that you individually don't matter".... None of those things occur here! These guys care about customers and will treat you right! Save yourself the misery of other places in town and visit them!

Awesome store! After trying to decide if I was better suited to get tire chains or new tires for my 4 runner, the store assist mgr was more concerned that I get what I need for my short visit here in Jackson. She was understanding of my situation and instead of just selling me tire chains she refered me to a tire store. I very much appreciate her desire to make sure I got what I needed and not just make a sell. THANK YOU and I will pass on to my friends to go to Carquest.

Would give more stars if it was allowed! My family and I were traveling through Jackson Hole in early September when our motor home broke down. What a bad situation as we were sitting in a towing company's lot next door being horribly overcharged for their services. The owner of this company was an Angel, I swear it. I was fortunate enough to catch him at midnight coming back to the store and not only did he assist me way after closing hours but he also assisted me the next morning. Would support this business again anytime I am in Jackson Hole.

Terrible terrible customer service!! Napa parts are cheaper as well. Don’t even bother! I bought an auto part and was told that I could return it no problem if it didn’t work by a nice lady. A man who I tried the return the par through today looked at the receipt and decided that he would charge me 5% fee for having to run my credit card. This is not like a nation-wide chain store to do so and I feel had I gotten a different person it would not have happened. Terrible customer service!!