I swear it is part of their training to be as rude and condescending as possible. Every time I go, I am told something different and the scolded for following previous instructions. We have to pay for this service, giving employees job security. I hate having to go to the dump.
I’ve had multiple experiences at the Transfer Station and, unfortunately, interactions with an employee named Lori have been consistently negative. She has made myself and others feel unwelcome and uncomfortable due to her unprofessional attitude. It’s disappointing that a county facility, which should uphold high standards of customer service, allows this behavior to continue. Respectful treatment of all patrons should be a priority, and I hope management takes this concern seriously to ensure a more positive experience for everyone. However, Gregorio has always been nothing but kind and a light in a time where it seems hard to find quality customer service.
They want to charge you $30 to dump your old mattress here.
That’s right. You buy a mattress, use it for 10-20 years, then they CHARGE you $30 to “recycle” it so they can turn a profit off of your TRASH.
The amount of greed in this place is disgusting & detestable. Whoever makes the decisions for this place should be ashamed of themselves.
Taking advantage of people by profiting off of their trash is insanity.
I got a free mattress from someone yet still had to pay $30 to trash my old one. YOU ARE THE REASON FOR ILLEGAL DUMPING!!!!
Hell on earth. I was aware of all the rules and had been there on multiple times and complied every time. On this particular visit I was informed that I could not use the dump feature on my trailer because a small amount of dirt was near the door of my dump trailer. I then had to hand unload the trailer. The worker was clearly on a power trip. I was nothing but polite through the exchange.
Arrived 3 minutes after closing and was promptly turned away without even caring about how long I'd driven get there or the difficulty it may cause to have to come back another day.
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