AutoZone Auto Parts in
Muskego (WI)

Their hours are great, and the selection is good as long as you know what you need. Their in store code reader is really nice in comparison to most and even spits out part numbers for parts related to the code. The help there is usually young and not very experienced, so better to do some research on what you need before you go.

Eh, it's alright in terms of the selection, I'd jusy be careful who you're taking advice from. I went to get some undercoating...and the guy there recommended the rubberized undercoating...which is awful and causes rust due to the air pockets it leaves. Talk to any mechanic or someone who works on cars and that stuff is MUCH worse.

I recently had the pleasure of visiting the AutoZone store, and I must commend the exceptional service provided by a young male manager (Trevor). From the moment I walked in, his professionalism and friendliness were evident. He went above and beyond to ensure I had the best possible experience as a customer. What truly stood out was his willingness to go the extra mile. He patiently listened to my concerns, offered insightful recommendations, and took the time to make sure that everything was done right. He even followed up to ensure that I was completely satisfied with my purchase and that all my questions were answered. His dedication to providing outstanding customer service was apparent in every interaction. It’s rare to encounter someone so committed to excellence and genuinely caring about the customer’s experience. I believe his exceptional service warrants recognition and, frankly, a raise. His efforts not only resolved my issue but made me feel valued as a customer. Thank you for having such a dedicated and capable manager on your team. His positive attitude and thoroughness truly set a high standard for customer service.

Jermiah was super helpful with finding me a battrey. He appreciated my bussniess, and was quick. Great service

Great employees who are beyond helpful! I live within walking distance of this location. Bill was wonderful in helping me with a problem with my battery that popped up as I was trying to leave for work. He got me all fixed up very quickly and I was able to get on with my day without too much interruption. He was a lifesaver!!

I braved a storm to get here, barely able to see through my old windshield. The team here was incredibly supportive; they not only helped me select the perfect replacement but also installed it right in the pouring rain. A huge thanks to Bill for going above and beyond!

Best customer service ever. Jan 22 2024 5 pm. My battery needed to be replaced (wasnt sure if car would continue to start). The younger man who was a manager ( didnt catch name)looked up correct battery quickly and installed battery for me. He stated that the other manager of many years just walked out and left the premises unexpectedly. (Assumed he quit.) This manager was put in a very stressful situation and handled it great. He still made time to help me. If he could be recognized by higher up management that would be appreciated. This was my first experience with Muskego Auto Zone. I will be back and recommend to all. Thanks .-Michele Metzdorf

Got brand new not cheap windshield wipe blades installed less than 3 weeks ago by auto zone. One of them completely broke and fell apart after they installed them. Went back after this happened and they said they dont warranty wiper blades and it's not there problem. So I Went to there Competitors (O'reilly auto parts) and they said they Would warranty them for at least a year and give me a discount on a new wiper blade.

I was super disappointed with the customer service this morning. Usually everyone there is more than helpful but not today. I went in for help getting some things for my sons dirt bike- I was trying to see if they had an air/oil filters and all I kept getting is “idk” “you’d have to check the owners manual” “I really don’t know”. He was absolutely no help at all, I don’t expect him to move mountains but maybe help me just a little. And instead of helping me on his own website he kept asking me to look up part numbers- I guess I was just caught off guard and looking for a little help. Guess not. Only reason I gave them 2 stars is because until today I’ve never been met with anything but kindness and super helpful people.

What lazy staff! Went in to get a new battery and staff refused to sell one to us based on the terminals. We were able to start the vehicle in the parking lot so went home and will deal with local auto store. Unbelievable how helpless and useless the staff is when trying to give them business Unreal!

Tanner did an amazing job changing my battery. Made great conversation and I was in and out in 5 mins. Saved the day! Helped my company be more efficient

Great staff and great management! I enjoy going into chat with the employees as they are so friendly and helpful. It's awesome that corporate store can have a mom and pop feel to it!

I've been to many Autozones and this store is one of the best. Always clean, well stocked, & well staffed! The employees know parts and offer advice on what you need to get the job done right! Wonderful experience at this store!

My son and I went to the local AutoZone to get new spark plugs, a plug gapper, and battery for his Honda motorcycle. The man behind the counter was very helpful in quickly finding us the correct plugs, gapper, and battery. He answered a question about the battery. I have received good service from this store many times in the past.

I went to this store to get a new battery and wow was Pete amazing. He went above and beyond to find me the right one and he even installed it for me. This store always has excellent customer service when I go in there!

Was having trouble finding the right wiper blade for my car, but one of the guys there came out and took a look at the wiper and were able to help me figure out what wiper I would need since my wiper vanished, he was able to find it and knew where to go right away, was very appreciative of his help and happy they knew what they were doing.

I gotta say, it’s a breath of fresh air to walk in to an auto parts store and not be treated like an ignorant woman. I’ve been in this location several times and always receive great service. If they don’t have something in stock, they’re always quick to offer to find it at a near by location and have it sent over or held at the other location.

Went to AutoZone today knowing what I needed. Not finding it, I asked Josh, one of their very helpful employees if they had the parts. He notified me it was in the back and was sold by the foot. Some of the parts I needed AutoZone did not carry, however, Josh sold me portions of some of the parts they did carry (kits with more parts than I needed). I returned a couple hours later after testing my project with the new parts installed to thank Josh for being so helpful, me knowing how difficult jobs like this can be, me having a similar job in the past. Josh provided me with the exact parts needed by matching it to parts on my car in their parking lot and helped so sell me only what I needed, saving me lots of cash and having a great experience, I would certainly recommend anyone with car parts needs to come back to this location and ask for Josh.

I went with a ton of questions on how to assemble an auxiliary battery to my Ford Transit. Josh was so knowledgeable and kind on the phone that I came to meet him in person to get in person guidance and to buy the battery needed. Thank's Josh for being superb!

Friendly, knowledgeable, and helpful staff. My favorite auto parts store to visit! Commercial manager Leah is cheerful and positive and is committed to customer satisfaction!

Came 1/30/20 around 6:30PM. My friend had her front light bulb out and I had my rear light out. We walked in explaining our issues and Josh came outside to both of our cars to look at them while it was freezing cold. While Josh was looking at our cars both of them just needed to be plugged back in. He helped us plug them back in and be on our way! Thank you Josh for your awesome service, best customer service I’ve ever encountered.

Went in to get a new head light and asked if SHE could help to replace it and it was done with no hesitation. In fact both headlights .its usually better to replace both bulb's at the same time. I was VERY impressed by this young lady's helpfulness I gave her a fin.

Excellent customer service! Helped me get everything I need and even installed it. Did not try to up sell me on anything. They went above and beyond especially Josh.

Store was clean. Was greeted when I arrived. Staff was knowledgeable and not quick to rid of customer. Offered to print out vehicle repair procedures. It's a great feeling to deal with polite people.

I'm writing this while standing nearby as George replaces the battery on my Olds. I cant Express what this level of service means to me after a full day of work at the factory and having dealt with too many car troubles already this year. A huge thank you to the crew at Auto Zone. I'll be coming to you first from now on.

Went to AutoZone for a bulb replacement for my headlight. Sales person Leah was so helpful. She went out to my car and took the bulb out for me proceeded inside to find my replacement and went back outside to put it in. Whole transaction took about 10 min and i was on my way. Very thankful for her knowledge and services.

I stopped in for some new wiper blades. The sale rep took the time to show me the selection, pointed out the differences, and then recommended the proper ones. This was good, but then he offered to put them on my vehicle, in the cold!! Now that is what I call excellent service. Great job!! thanks