This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Bumper to Bumper Kenosha in Kenosha, WI scores about 76/100: generally positive but uneven. Many praise professional, friendly staff, quick, careful towing, and fair-to-low parts prices; several found hard-to-get parts same day, though others faced out-of-stock items and 3–4 day orders. Common complaints: long waits and poor callbacks, occasional no‑show tows, and items mishandled; a few cite rude treatment, cash expectations, and even bias. Inventory seems decent, but yard layout/ease of self-pick aren’t clearly reviewed. Good value if you verify timelines up front.
Address:
2801 Roosevelt Rd Box 0840, Kenosha, WI, United States
The staff at Bumper to Bumper are a true rarity in the automotive parts industry of today! The only thing missing were the hangarounds! It's refreshing to see such calm professionalism at the parts counter. If you're looking for fantastic professionalism, you'll find it here!
Fair prices, friendly & helpful staff. I got to take part in their training process being a customer for a new employee. While expectedly slow given that training, the new employee seemed eager & willing to learn, while maintaining a pleasant attitude. I'll definitely be back when I am in need.
Usually my first stop but often leave empty handed requiring uncommon parts. Awesome staff, anxious to help. Locally much better than the bigger 'chain stores.
Great prices and tons of hard to find parts that the "advanced zone" type stores don't carry. Also the employees really know their stuff compared to the other "chain" type auto parts stores.
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