Tug Away Towing & Services LLC in
Madison (WI)

What clients say about Tug Away Towing & Services LLC in Madison (WI)

• Brandon L

  I came in for my first time after my fender was wrecked in a hit-and-run. Dewana and Adrianne were so friendly and honestly helped me feel a lot better about the whole stressful situation. The work done seems great too! This would have been a 5 star review for sure if it weren’t for work delays not being readily communicated with me. I will be back when it’s time for other work!

  Jan 25, 2025
• Jacob Jardas

  They picked up my son’s car that was broken down it had a bad starter they replaced it and got it up and running. They also towed it to their shop and fixed it super fast nothing bad to say about this nice family owned business.

  Oct 14, 2024
• Sarah Creswell

  The service is above and beyond what you would receive anywhere else, they treat you like family no matter the issue! They were right there when I locked myself out of my car when I was pregnant to keeping my car safe for my family.

  Nov 22, 2023
• Nancy Iselin

  BEST Customer Service EVER! Thank you for your honesty and respect in helping our Son get a new to him car!! We highly recommend this family owned company to anyone looking for a safe vehicle!!!

  Mar 26, 2021
• Avery Schwab

  I'm a very happy with my service from this tow service. They came very fast and were chesper than others I called. The driver was very cool and helpful. I was in a very bad spot to be on the side of the road so a driver coming quick was very comforting. Great service and if I ever need it again I will call here first.

  Dec 24, 2019
• Dale Ingebrigtsen

  I have used these guys multiple times. From towing me home 20 miles away to simple oil changes they have always been helpful and very fair on pricing. I bring all my vehicles here.

  Jul 03, 2019
• Rob Wagner

  Needed my mother's car towed in for service when I had to be at work. I called Tug Away and set it up in about five minutes. They were very polite and businesslike. Less than two hours later I got a call from the dealership saying it had arrived. They are my go-to for towing in Sun Prairie. No hassles, good price, reliable service.

  May 06, 2019
• Lena Hough

  From the office staff, mechanics to the tow truck drivers I have had nothing but outstanding customer service. The towing prices and car repairs are very reasonable. Did I mention they have expanded their business to auto sales as well. I highly recommend tug away towing for your future auto needs. Come help out a small family owned local business.

  Apr 20, 2019
• Jack Peterson

  Car died on my way to work yesterday, I work across the street from Tug Away so I've used them 2 times now. They are a great local business. Jeremy the driver and Latrina the dispatcher were friendly, attentive and a pleasure to work with. I went in to get my receipt for the two to submit to my insurance, and meeting Latrina in person - she is a ray of sunshine! Thanks Tug Away!

  Apr 09, 2019
• Kyisha Williams

  I am so thankful for Tug Away Towing. My car broke down on the coldest day ever. They responded quickly. The driver was very nice and professional. He even gave me tips on what to check for in the future. The price was reasonable.I am very satisfied with their services. Thanks againTug Away Towing. Sincerely a satisfied customer!

  Mar 23, 2019
• Takela Harper

  This was a great tow from being to end! My insurance companie contacted them and gave me an hour estimated time. They were there in 30! The driver was nice and friendly! If I could give it 6 stars I would!

  Mar 23, 2019
• Eric Hoffmann

  First time customer and now will never think about using any other service. The guys at Tug Away made my towing/repair experience painless. Honest, upfront quotes with no hidden charges. Very reasonable rates, with high quality results. Thanks so much, you have a customer for life.

  Dec 13, 2018
• ann schade

  Very thorough and professional - both the dispatch/service people and the tow driver. We needed a very large sprinter Van towed, which caused a problem for another company. Tug Away asked all the right questions, (size, height, empty or full (for weight) and sent a driver who knew what he was doing, and was polite and cheerful while loading the van. Very happy with this company.

  Nov 19, 2018
• Samantha Mans

  Awesome service. Shorter than estimated, great communication on times, and towing services. All employees are certified mechanics; meaning they try to fix it road side (simple jumpstart, flat, etc) before towing you. Always nice to have people trying to help and save me a little money. Thanks for great service!

  May 15, 2015