Jenkins Ford, Inc. in
Buckhannon (WV)

Great experience from start to finish. The staff at Jenkins Ford was professional, straightforward, and respectful. No pressure, no games, and everything was explained clearly. The buying process was smooth, pricing was fair, and communication was excellent throughout. I’d absolutely recommend Jenkins Ford to anyone looking for a hassle-free experience.

Kevin, Sales, was great to work with. Everything went as we expected, no surprises. Love our VW Atlas. Will keep Jenkins in mind next time we’re looking.

Highly recommended! Nikki and Brandon were phenomenal. Nikki was on task and had everything ready when we arrived. Brandon knows his trucks and walked us through everything. Even set up the app on my phone. Really appreciate the way they welcomed us to the Jenkins Ford family.

Jenkins Ford staff are friendly, courteous and helpful. Always call me with pricing before fixing or maintenance service. They get the job done quickly.

Huge shoutout to Ron Moore for an amazing experience. From the moment we walked in, Ron was friendly, professional, and super detail-oriented. He asked about our needs, found great options, and took the time to explain features and pricing without any pressure. He kept us updated, handled the paperwork efficiently, and made sure we were comfortable the entire way. We felt supported at every step and that kind of service is rare. If you’re buying a car, go see Ron!

Had a great experience purchasing my 2025 Ford Explorer! Brandon was great to work with and made the car buying experience easy!! Would recommend Jenkins and working with Brandon for sure!!!!

It not my fault they didn’t like person that decided to come with me! also the person that with me looked at jeep on there lot that belonged to the owner well he didn’t know it had dealer tags on it, once again had nothing to do with me! Then after all that I came back from the test drive of new car!and was meet at the door with we can’t help you! cause the owner wants to give you 5,000 for your car which is 2019 eco sport try to say my breaks where bad!! well if we had the time I’d showed them they wasn’t also I have one sway bar one is bad which none of this is expensive to fix I was nice the whole time I was there!! I as could be but very disappointed in how I treated! That insult on 2019 car!! then dealer said the owner said this so it made me feel like they done this cause of the person that was with me and dude that was with me was like well doesn’t matter to me that it was owner car but that ain’t my fault if they didn’t like how he acted there! It wasn’t him trying to buy a car!! just cause they got upset with this person that came with me which had nothing to do with me! But this is how I was treated! And my car is even worth more then that on Kelly blue book! So people watch what you say and who bring with you period! cause if so they get spiteful with you! Even tho it had nothing to do with me

We had the driver window regulator go bad and the cable broke leaving our window stuck in the down position. Jenkins was able to get us in to diagnose the issue, they did not have the parts in stock to make the repair (understandable). They told us they would have the parts in two days and would call us to get it repaired, this was on a Wednesday. We never received a call so we called them on the following Monday to check to see if the part had came in, they checked and said yes it had came in. So we asked if we could drop our truck off that day and leave it so if they had availability they could make the repair and they said yes. We dropped our truck off and left it with them for the day, later that day we stopped to pick it back up and noticed the window was still down so my wife went inside to see if they had just not gotten to it yet and they laughed and said they had hit the wrong button and ordered the wrong part and they would have the parts there the next morning. So my wife dropped our truck off to them the next morning (for the third time) and several hours later while in their shop, we got a notification through FordPass that we now have a flat tire. So I called them and asked about the truck and they informed me that while moving it around their shop they drove into a lift arm and ripped a hole in our tire and they do not have another tire in stock and will have to order a tire to replace just the one instead of replacing all the tires so that they would have equal tread, and we would have to bring the truck back the following day to get the tire replaced that they had put a hole in. After several attempts to ask them to just put a new set of all the tires on so they all have equal tread they refused and instead offered to pick our truck up at our house, replace the tire fill it up on gas and return it to our house so we agree because at this point we are very upset with there service and done with dealing with them. So the next day they don’t show up to get our truck, finally that afternoon I called to check why they haven’t came to get our truck and they say “the tire just got here 5 minutes ago we will not have time to do it today” so they ask if they can get it at 10am the next day. 10am comes and no one shows up to get our truck. My wife tries to call them with no answer then finally around lunchtime they pickup our truck and take it to replace the 1 tire. They replace the one tire and return our truck to our house but did not put any gas in it which is what they offered to do. I messaged them about this and they said the driver must’ve missed it and if we could just bring our truck back to them just 1 more time they would then put gas in it. This was by far the absolute worst garage experience I have ever had, and I wouldn’t take my bicycle back to them to touch.

I recently bought a 2024 Ford Bronco Heritage Limited Edition from Jenkins Ford and they made the process extremely easy. They were super helpful in explaining the recall to me and how it worked, and started the buying process practically the second the recall was lifted (I was very impressed with how quickly their maintenance team worked to get the new part put on)! Nikki was very helpful with telling me about the car and making sure it was the best choice for me, and Brandon took the time to go through every feature of the car with me so I understood all of the specs. This was my first experience buying a car and Jenkins made it smooth and seamless! Highly recommend!!

Great staff. Very knowledgeable and helpful. Very quick with all the paperwork and getting my keys to my new vehicle. Pricing was better than anywhere I have seen. Was in and out in about 4 hours where usually you are at the dealer all day. Highly recommend stopping by. Absolutely love my new truck. Sorry didnt take the photo at the dealer but did at dubs just down the street. Thanks again. You will get my business when it is time to purchase my wife's new truck.

Our family’s long history with Jenkins Ford ends now, at least in my household. I respected their process; they did not respect ours. The salesman pursued instant gratification and failed at it. I would have respected him more had he walked away instead of feeding us nonsense. I will never consider any Jenkins dealership or body shop again, and for that clarity, they have my thanks.

We had the best and easiest car buying experience at Jenkins Ford. We had been looking to buy a good vehicle with low miles and have always wanted a truck We put in a credit app took a test drive and in no time we had our truck. Brock and Nikki went above and beyond to make our experience quick and easy. Best experience ever highly recommend.

Had a wonderful experience buying my new Mustang from Brandon Weese. He was straightforward and honest throughout the buying process. DJ in finance was great as well. They both made the purchase simple and pain free.

We broke down crossing WV to go to a family reunion in Ohio. We showed up unexpected late on a Friday afternoon. Jenkins Ford Service department welcomed us, got right on diagnosing the vehicle and got the part on order immediately. With no rental cars found anywhere, they helped us find a place to stay, and even drove us and our luggage to the motel. The next morning the part arrived and we were fixed and on our way before noon, arriving safely at our family reunion in Ohio later that day. Jenkins Ford and the Service Department went out of their way to take care of a family broken down on a trip. Thank you Mr. Casey Hamner and your crew in the service department! You were our heros.

Great experience when purchasing a vehicle. Brandon and Dennis were great to work with. Used vehicle purchased was in excellent condition at a fair price and was exceptionally detailed. Very happy with purchase!

I had a great experience at Jenkins Ford. From the time I arrived right up through the payment was excellent. All areas are very clean and shinny. Angie my Service Advisor, was outstanding. She kept me informed throughout the whole service. In my opinion, Angie went above and beyond. I had several questions and she answered all with excellent explanations.

Rick Floyd went above and beyond to find us the car we wanted. He made the process so easy and had the car we wanted in a day. I don’t think he could have made the process any easier. You can’t go wrong with Rick Floyd. Thank you again for everything. Kristen and Michelle Goff

Brock was totally our guy today. Not only did he help me find the vehicle best for me but also was great company to talk to while going through the process. We test drove several vehicles and I decided on a 2025 Ruby Red Bronco and couldn’t be happier. He was so helpful when deciding, as always, and my family has done business with Jenkins for years. You can always count on them to help you out and get you right. Definitely will be back when I’m ready to trade in!

I had looked at a few other places to compare the vehicle I wanted. Jenkins by far had the best pricing and gave me the best value for my trade. I got exactly what I wanted and had a great experience from sales with Brandon to finance with DJ. They took the time to answer all my questions and made the process seamless. Being a woman on a car lot can be very frustrating, but not at Jenkins Ford. I am very satisfied! Thanks for being good folks and doing what’s best for your customers!

Brandon was extremely helpful and great with our kids during the whole process. This is our second purchase from him and I highly recommend you purchase your vehicle from him also!

Purchased a truck at Jenkins Ford in buckhannon Wv. It is a 2020 Ford Raptor. The representative that helped me was Brock Cutright and DJ. Crawford. They were helpful and answered all my questions and concerns without hesitation. I have to say that they really made me feel comfortable and eased my concerns and made this transaction as smooth as possible. I want to thank them cause now I have my dream truck. Ask for Brock Cutright and DJ. Crawford if you are ever in the market for a new vehicle, you won’t regret it!

I reached out to Jenkins Ford via their website after hours to test drive a vehicle. Sales Consultant Brandon Weese reached out to me first thing the following morning and had the car ready to test drive when I arrived. I had several questions Brandon easily answered as he had prepared for our meeting. Brandon provided an offer for my trade that was very fair and the vehicle I was potentially purchasing was at fantastic price. Brandon and Finance Manager Nikki Bowman provided a first offer and Nikki contacted several banks to provide an interest rate well below the average. Nikki was very thorough and expeditiously completed the purchase contract. She explained the contract line by line. She and Brandon completed the entire purchase from arrival to sale in two hours. Nikki and the service manager worked the next day to resolve an issue related to the car but not related to Jenkins staff or dealership in any way. I highly recommend Jenkins Ford for being very forthright, fair, and professional. Jenkins Ford will get my return business.

Purchased a 2024 F150 on Nov 5th 2024. The experience was absolutely wonderful from the time I walked through the door until walking out the door to drive my truck home. The staff were very professional and accommodating with no pressure! Make sure you see Kevin when you’re looking to get into a new vehicle! Also, I’m definitely lovin my truck!

We absolutely love Jenkins Ford in Buckhannon. Rick our salesman plus manager was amazing going above and beyond making our transaction easy and point on! We love our new truck and plan on going there for all our vehicle needs. Would recommend them to everyone. Our truck is badass!!!

I couldn't be more satisfied with the vehicle purchase from Brandon Weese at Jenkins Ford. What a class act experience from start to finish. He made me feel comfortable and not rushed to make a sale. Thank you Brandon, I would definitely recommend Jenkins Ford if you are in the market for a vehicle. Look how nice it looks in my driveway

I highly recommend you ask for Brock Cuttright if you are dealing with Jenkins. No offense to other salespersons there, but this is the 3rd time I've dealt with Brock. He is smart, knowledgeable about the vehicles, very customer oriented and will do his best to see you get the deal you want and you are treated right. I will be dealing with him again and recommending Jenkins mainly because of him.

My 2012 Lincoln MKZ was recalled for a faulty air bag. I made an appointment at Jenkins Ford in Buckhannon W.V. and took it in for repair, an oil change and a "the works" check up. All was done and they also found that my new Ford battery, (about 5 months old), was also faulty. They were going to replace it under warranty that day but were out of my size so I had to go back in about a week for the new one. In the passing week, I notice a very minor glitch, not even worth mentioning here. I brought it to Tim, (the service manager's), attention when I went back for the battery and he acted like it was his sole job that day to correct it. He went above and beyond my expectations for the situation and, as always, the service is great and faster than promised. I have had other brands of cars and different experiences with other branded dealer's service but every time I take a car to Jenkins for a service where it requires something be taken apart inside the car, there is NEVER any trace that they have been there. All lines and gaps between interior parts like dash to wall, dash to windshield, door to door jamb or anything else are always perfect. This is the second car that I've taken there where the interior had to be disturbed and it always comes back perfect. It it were a crime scene, the police would find no evidence that they were even there. No greasy finger prints, nothing. It's just sad that I had to move 1,000 miles to get quality auto work. It may sound like I'm raving but it's the truth. I'm that impressed.