What clients say about Layton's Garage in Point Pleasant (WV)
I had a motor blow up in my 1996 Chevy tahoe. I dropped off the Tahoe to Layton's garage and a parts truck for them to pull the motor and put it in my tahoe. They did such an amazing job and you can't even tell that motor was changed. The only issue that I have is I discussed with him about stripping my original motor down in taking everything from my original motor and putting it on the parts motor and there was a few things that he didn't swap out
Broke the locks on my coil packs, left a spark plug box next to my battery. I had just put my seat cover on my seat , hey had it off and didn’t put it back on. Had my oil changed and they put lock tight on my filter because they striped the threads. How rough do you have to be to physically break the locks to the coil packs? I changed my coil packs before on this same car and I unlocked them with my fingers no tool needed.
My family has trusted Layton's Garage for all its needs for well over 50 years. My Dad has been a mechanic since he was a kid. Don is the only mechanic that Dad trusts as much as if he did it himself.
They worked well with getting right in . I had a front end alignment and had a issue with the wheel.not being tight. Lest assuage they called me back and worked me back in . Now the van drives great.
Very quick to get an appointment first of all. The directions on Maps weren't correct. I submitted the corrections, though. Layton's Garage was great!! They do not accept debit/credit cards, though I wish I had been told that when I booked my appointment. They have a machine to run them, but the front desk lady said it's not always working, so there is a sign as soon as you come in the door that states no cards accepted. I will definitely take my car back for more service when it needs it.
I think thier alignment machine is broken because twice I've left thier shop with an off-center steering wheel and unfortunately they won't provide the data sheet the machine generally provides so you can have it looked at by a different shop. Good thing is that most dealerships will do the same work and have better equipment plus they won't argue with you about thier quality of alignment instead simply make it right so you don't chew up the new tires you just bought.
Super nice and very helpful! My husband and I were driving cross-country and were having some issues. After calling, they got us right in and were able to fix almost immediately.
I trust Layton's garage with my car. They won't try to tell me something is wrong with my car, if, in fact, there is nothing wrong. They will try to save me money if possible. I wouldn't take my Buick anywhere else.
They have had mothers car for a month.. Everytime she calls about it shes told the mechanic is not available he's test driving someone's car and he'll call her as soon as he gets back. She has called several times and has yet to get a call back.. She had them replace the head a few months back. The work is supposed to be guaranteed and the part is still under under warranty so this is a do over.. They had it for over a month the first time. If she could afford it she would take it somewhere else. They charged her over $1200 the first time they worked on it. To say their customer service is horrible would be an understatement. They do not care about their customers. The last time she called about It she was literally in tears and still no call back. Thats how much they care. My mother is retired shes 70 years old and has to depend on others to get her places. I would not recommend Laytons garage to anyone not even my worst enemy. If I could give them a 0 star rating I would....
Me and my family are from Michigan and we were on our way back home from Florida when my car started overheating on the highway and we called multiple places but none picked up then we called laytons garage and they told us come on over we got here steam rolling up everywhere and they came out right away and looked at the car they got straight to the point didn't sugar coat anything told us everything the owner even went out of his way to get us the part we needed the machanic got the car prepped so he could get us out on the road quicker the other workers were very nice the lady came out and offered us food and drinks she even offered to take us into town to get Dairy Queen. My family and I appreciate beyond words this place because they were extremely nice helpful knowledgeable and charged a very honest rate when they could of charged us whatever since we were stuck.
PERFECT JOB! Highly RECOMMENDED! I was from out-of-state with a minor emergency....they got me right in and checked the situation out. Fixed it quickly, friendly and for a great price! Wish they were in my state! Thanks for helping a lady in distress....Kim
Great mechanics used their services when his dad was there. And the shop was located on the 2700 block of Jackson Avenue. I have also had a few small jobs done at the new location on Jericho Road.
I had a problem with my fuel pump he kept it till he found the problem and fixed it my car runs better then it ever has I will indeed take my car back to Layton's if I have anymore problems with my car.
6488 Ripley Rd, Point Pleasant, WVLawn mower repair service
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