Premium Towing in
Logan (WV)

Premium towing was absolutely awesome. I am a delivery driver using my own personal vehicle. I had a lower ball joint break causing a pretty good scare as I was dragging up a major highway that did not have a shoulder to pull on (thankfully it was a 4 lane route). I called Premium, and they got to me within 10 to 15 minutes, got my van loaded up in less than 5 and we were off to their garage. As Georgia was getting the van on the tow truck, he said it looked like what the problem was and they could fix it at the garage if that was indeed the problem, but would know more once they got the tire pulled off. I live 3.5 hours away from this site, and still had deliveries to make. Tried calling enterprise to get a rental, but they were booked. So, while sitting in the office and talking with Andrea who works behind the desk, she offered her personal car for me to finish my deliveries, which would have been about 3 hours to finish and come back. I was taken aback by the generosity and hospitality of everyone here! They got me back on the road after they got the part in from over an hour away, and I made it home safely. What could have been a pretty horrible day, these folks made it so much better. The best part was their pricing for all they did, extremely reasonable! Thank you to everyone at premium towing! Amazing group of people!

Had a car crash about two years ago. Premium towed the car to their lot. I had a trunk full of groceries I had just picked up and some personal items I needed for work. I called them when I got home and asked if I could come by and get my stuff from the car. They said I would need proof of registration. I explained to them it was owned by the company I worked for and that the registration didn't have my name on it. That wasn't good enough for them. They said only the person whose name was on the registration could get items from the car. I told them the owner of the company I worked for was not in the area and I'm pretty sure they weren't going to drive 100 miles to your tow yard so they could show you their ID and registration. I called them several times asking if there was any way we could work this out explaining I could absolutely prove I was the driver and the items belonged to me. I even had a receipt for all the groceries in the back. They wouldn't budge. Absolutely no entry without proof of registration they said. These jerks were completely unreasonable and stubborn. I ended up having my insurance company take possession of the car and it was towed to one of their lots in Beckley. So I had to drive two hours to Beckley to get my things and at least $200 worth of groceries had rotted and ruined the interior of the car with the smell. Lost a lot of time and money because these pricks just refused to meet me halfway and be a little bit reasonable. Don't make the mistake of calling these fools.

My car had slid into a ditch and Premium Towing had arrived in a timely manner to help me. They pulled my car out of the ditch with causing any further damage and were very polite and professional the entire time. They also communicated where they were when they were on the way to me. I will gladly use their services again if needed.

POOR SERVICE, U-HAUL BLOCKING DRIVEWAY, LIED ABOUT IT . POOR PITIFUL… DO BETTER. Waited 8:00 to 11:30 at night and still never showed up. Do better. you are pitiful.

Joseph and his team do great work. They treat you car as of it were their own. They were all incredibly polite considering what time it was when they towed my vehicle. I will be calling them from now on.

This is the 2nd time premium towing helped out. They are top notch at what they do.. prompt, professional service at a great price. Thanks again! Just wanted to add that today 5/20/24 Premium Towing has bailed me out yet again. Thanks don’t seem to cover it

Cannot say enough excellent things about Joseph and his crew! When we thought we needed a side by side tow, Joseph brought the tools we needed and fixed us right up to finish out the trails!

We were on our way to the HMTs and blew a trailer tire on 119. Premium Towing came in, late on a Monday night and helped us get on the road! He was easy to work with, reasonably priced, and super friendly!

Was a extra long trip to the hatfiels mccoy trails, few hiccups along the way. It was very late night when we blew a tire. Answered the phone right away and came in super late on a Sunday night to get us back on the road. Very well priced, extremely fast considering the time of night. Also has a really cool fat cat

While out riding the trails with my grandson my side by side stalled out and lost all power. Didnt have an updated map and was on a trail I hadn't been on before. They showed up were very patient in trying to find us and got us on our way. Even showed us where we were on the trails and how to get back to a trail I knew. If I ever need a tow while in Logan I know who to call. The gentleman who showed up was super friendly and knowledgeable. Can't thank him enough. 5 star all the way.

I was broke down with a flat tire and they got me back up and running. Super friendly and great service.

Have used premium twice now. Been very easy people decent price and has been very timely and professional!! Will definitely keep doing business with them if needed in the future!

Can't say enough good things about this business. The kindness exhibited by the owner was astounding. Very professional and efficient. They also have one of the nicest rigs I've seen

I would like to say thank you so much to premium towing!!! I wrecked tonight and they were right there for me and got my car out with absolutely no problems whatsoever. I highly recommend them if you ever need a tow truck. Thanks so much again!!!

Great company!! I fell asleep coming home from work one morning around 1/2 mile from my house, if that. I rolled my truck over and they showed up within minutes after I wrecked. They were able to flip my truck back over without doing anymore damage to it. Now thanks to their professionalism I may be able to fix it up, if I don’t find another, and still be able to drive it. I would highly recommend Premium Towing to anyone and everyone!! Great service and even better people!! Keep up the great work and may God bless you all abundantly!!!

Let me preface this by saying I travel 7 different states for work. I meet a lot of different people in my line of work. Some good some bad, and then every once in a while I meet someone special. Someone who stands out. Last night my alternator went out on a busy highway so naturally I called AAA. After waiting one and a half hours in a not great neighborhood I was told by AAA that they wouldn’t be able to provide me with a tow. Frustrated and desperate I flagged down a sheriff. I asked him if there was a towing company he could call. He said he had the name and number of a guy they all use. I called him and he showed up a few moments later. My family used to own a wrecker business years ago so I’m familiar with how things work. I figured I would get one of the employees of the company, but I did not. I got the son of the founder of this company. He towed my car to my hotel, and on the way we talked about life, morality, community involvement, and the legacy a man leaves. I size people up for a living, it’s part of my job. After talking to him for a few minutes I realized this was a man of integrity, a high quality human who was trying and phenomenally succeeding at continuing the legacy that his father started in the 90’s. This towing company is a cut above the rest, matter of fact I would rate them higher than the company we owned ourselves. He displayed a level of compassion and professionalism that you would not expect from this industry. If you are in need for any service that Premium Towing offers you would be wrong to call anyone else. I cannot recommend Joeseph Elliot and Premium towing more highly. Joeseph, if you read this; know that I believe your father would be very proud of the job you’re doing and the legacy you are continuing.

Couldn't have asked for a better experience during a bad time. Guys showed up quick, were very professional and super easy to work with. I hope I don't need them again soon, but I know who'll I'll call if I do.

I can’t say enough great things about these guys. I’m from out of town and totaled a four wheeler on a Hatfield McCoy trail and these guys went up and towed it out for an incredibly reasonable price. They were extremely professional, honest, kind, timely, and beyond helpful. Would highly recommend using them if you’re anywhere near here!

Today I had to use Premium Towing because I cut a corner too soon and almost rolled my car. My car was teetering on the edge of the road and ready to flip. The men from Premium Towing showed up promptly and assessed the car and placement. They were very professional and explained to me what they needed to do. They had it back on the road quickly and even test drove my car to make sure there weren’t damages that would make it dangerous to drive. I’m very impressed with every aspect of the service they provided for me today. ?

We were in a bit of a predicament and was recommended to call this guy by a business that was no longer operating. Although he couldn't get us out due to his one rig being broke down at the moment, he went above and beyond what was expected of him to try and help us. He called every competitor he could think of and brought his other rig (2 wheel drive...we needed a 4 wheel drive rig for our predicament) and driver from many miles away and stayed with us for hours trying to figure something out. Even after he spent so much time and used many resources, he refused to charge us anything because he couldn't help us. You don't find too many people like that these days. There are still good people out there and Joseph from Premium Towing is one to look up if you're in the area and in need! Thank you!

Great company, terrific service, showed professionalism, very informative and sympathetic. I would recommend them and will definitely call them back if I’m in need. “They retrieved my daughters car from the railroad tracks”. Thank you again for your generosity!

During the snowpocalypse today, I unfortunately slid off the road into a guardrail. Premium towing passed by and offered to pull me out. These guys were quick, professional, helpful, and friendly. After getting my car back on the road and preparing to pay them, the owner told me not to worry about payment and it was on the house. He understood the severity of the weather situation and simply told me to stay safe the rest of the way home. I would recommend these guys for any of your towing needs. They are a class act and know how a business should be ran.

Great service. Needed a tow to get vehicle worked on. Made the call to Premium. Scheduled pick up. Was there ahead of schedule and was no hassle took care of the drop off for me and everything I needed. Good not asked for better deal on the matter. Would definitely use them and recommend them to anyone.

Premium towing has always took the upmost care of any vehicle I have had them handle. The owner and employees are exceptional people, they always try their best to with fix any problem or recommend the best people for the job! Will never use anyone but Premium!!!

Worst possible experience! My girlfriend called & they told her they would be there in 30 minutes. They NEVER showed up, NEVER called, or NEVER answered any of our calls. We called Mr. Vee’s towing & they were less expensive, did EXACTLY what they said they would do in a very timely manner. Would NEVER EVER call Premium Towing again for any reason.

These guys came to our rescue when we got ourselves in a bind. Quick and very professional. They recovered our machines safely, without damage and brought them to us! Anyone visiting the HMT trails or in the area at all needing some assistance, Premium is who you need to call! These folks take care of those who serve the community. We Couldn’t have gotten a better group of guys.

Amazing company with Dedicated employees . The customer service and customer appreciation along with skilled professional service makes this company stand out way further than all the rest. Give them a call today or in the future for any services you need. #Familia