These people know their stuff. They've done outstanding work. They don't cheat me. They even caught a problem another shop introduced. I'll be getting all my work done here. Even the wonderful woman who handles scheduling and billing knows cars really well.
I have always done everything to my vehicles myself. We recently started traveling so I'm now without a place to do so. I contacted them just to get my oil changed, they were able to get me in quickly and their prices were extremely fair. I was out the door in 30 minutes and if we are here long enough to require any other service I will definitely use them again.
These folks were absolutely amazing. Me and my friend unexpectedly broke down on the interstate on a roadtrip and weren’t familiar with the area at all. They got recommended to us from another shop we called, got us in right away, told us about a hotel to stay at, gave us the number to a close towing company and diagnosed the car first thing the next morning. Didn’t take them long to figure out the problem either. Very friendly, welcoming and great at what they do. Highly recommend trusting them with your vehicle needs, can’t thank them enough
While the receptionist was really friendly, the guy that was supposed to do my inspection wasn't professional. He didn't even check anything he heard the loud exhaust and wouldn't pass it- and said it needed exhaust work. I took it to another garage the following day and it passed - it just had a loud muffler on it and was supposed to sound that way. When we called back to tell them we were cursed and hung up on. I do not recommend!!!
Best shop around I live in clarksburg and work in Charleston often, anytime I come down here and have any vehicle issues they get me in asap and have fair prices and do awesome work.
Very great company to go through for your mechanical needs employees are very knowledgeable and nice there and will help you as much as they possibly can I've been going here for 4 years and would recommend to any to go there
Got an alignment done after replacing tie rods, etc... Was able to schedule me first thing in the morning the next day. I'm on night shift so it worked great. In and out in 30 minutes. Receptionist was very polite. Steering wheel is straight with no wander, tech must've been competent. Will make a return visit at some point.
Happened upon Gary and Elk River Automotive when my sons car had issues while driving through the area. I found them to be fair, honest, and friendly and while it was not a cheap repair - Blythe prices were competitive with quotes I had back home (labor rate actually quite a bit lower than those in a big city).
If I lived closer to them - these guys would definitely be my “go-to” shop.
Ive been getting several of mine & my families vehicles worked on here for years from minor work to simple inspections, to major engine swaps & repairs. The staff here have always been up front with me, worked with my schedule, and have done excellent & consistant work everytime. I whole heartedly recommend Gary and his crew at Elk Automotive. Does business the way its suppose to be done... with honesty & integrity. Best I can lay it out...I simply wont take my vehicles anywhere else and don’t reccomend you to do that either. My kids drive my vehicles I want to know they are safe mechanically sound road worthy and not gonna leave them stranded or get them hurt. Gary takes some of this worry away. Now if I can get my kids to ease off the gas pedal & drive lil better I could worry little less ;)
Great service with reasonable prices. I reccommend you call in before you go, to make sure they have an open time slot. The parking situation could be better, as the lot is usually pretty packed, and there are no markings on either the gravel or concrete.
Went to get my vechixle inspected, they first asked if i had an appointment, which is illegal to make appointments for inspections, then they tell me my rear tires are at zero, my rear breaks are done and my marker light was out. Go have it checked, the rear tires arware 5 and 4 and the breaks are good still and the light is a small fix. I feel like these people were trying to take advantage of me and get money put of me. I will never go here again.
Gary and his staff are quick, trustworthy and affordable. I wouldn't take my vehicles anywhere else. As a woman, I never have to worry that I am going to get scammed. These are honest hard working mechanics who do their absolute best to keep my vehicle running great.
Everything abt these folks says: Good, honest ppl.
In a road trip emergency, they earned their stripes by actually talking to my Philly mechanic & doing their best to help me w/ a blown oil gasket.
They really went out of their way to help me 100s from home.
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