Needed emergency brakes done. The owner Victor took my truck in, found my issue and fixed it and was fast and affordable. Even held a good conversation with me during the process.. 10 out of 10 highly recommend
The owners are absolutely amazing people! Extremely knowledgeable, friendly, fair pricing and quick, accurate service. I 100% recommend this shop above all others in the area.
There were about 20 cars blocking the entire shop and then no one was there. Won't answer the phone. Heard great things from others once you actually get service, but looks to be hard to get in with them
Have been going here a few years now because for what I have needed the price point has been great. I have been finding the shop to be increasingly difficult to get ahold of lately though, even though they have a receptionist now. I am giving the shop a review now because I took my car in for routine maintenance, everything seemed fine. Picked my car up, went straight to the pharmacy, was in there for 15 min and I come back out and my car was dead. A car to car jump didn't work, I got stranded and had to call AAA. called the shop the next day spoke with receptionist, she said she would have JR call me back about it and he never did. Next morning I try to go to work battery is dead again. Called shop, left a voicemail asking them to call me back I needed to get this fixed so I could go to work. Nothing. No call. Can't run a shop if your customers can't talk to anyone.
This is the best place to go to if you need mechanic work on your vehicle great customer service and the mechanics are very honest about the work that needs to be done on your vehicle I would highly recommend this place to anybody that needs work done on their vehicle
Very nice local shop. Goals for the aspiring Diy mechanic. Quick honest service for my appointment. Great recommendation to Hardings for me when a modified inspection was required
So pleased to have found this place. We read the reviews and decided to take our vehicle there. We are so glad that we did. Excellent work and honest people with honest prices. We will not go anywhere else now.
Staff is friendly however they do not answer their phones. I have been waiting for an estimate for repairs on my vehicle for over a month now. I used to just drive down to talk to them but I don’t always have the time to spare and it’s about a 20 min drive one way. Very inconvenient that no one answers their phones and I hate to say it but now I think it’s time I start looking elsewhere for the repairs needed on my vehicle.
Done business numerous times before and have been satisfied. But they never answer their phone and sometimes we call multiple times a day for several days, and their voicemail is always full. I've gone other places because of this. In a pinch I end up just going without appointment to ask for work done. PLEASE ANSWER YOUR PHONE. I will end up going somewhere else for an oil change today.
[EDIT-- I made an appointment at Complete Auto Repair.]
Highly recommend for any and car trouble’s me my parents my brother and my uncle take all our vehicles there to get our vehicles worked on and you can’t beat them honest and loyal mechanic
I have been dealing with Harper's ferry auto since 2010. I have had wonderful experience's excellent customer service experience.. mechanic honesty, Professional I have 4 vehicles I've been taken to hoppers ferry reasonable and I have no complaints no complaints inspection repairs I recommend..
JEEP, PICK-UP TRUCK, MERCEDES BENZ, BMW
HAPPY CUSTOMER
I've taken my cars here several times for a variety of services. Jr does good work and charges fair prices. I highly recommend Harper's Ferry Auto Clinic.
My first time going here and i will never go anywhere else! Perfect service!! You are better off going there than calling because they are usually super busy and he has no one to answer the phone!
My husband and I have been using Dannys shop for all our vehicles for 4 years. This is a small, family owned, trust worthy, no frills auto clinic. They are always honest and charge a very reasonable rate. Will not rip you off or recommend unnecessary repairs. Great mechanic for everything from regular maintenance to major repairs. Recently took our truck here after being rear ended and it looks brand new.
One of the worst unorganized shops I've ever been to with some of the worst costumer service..... Front desk lady cused my wife out then told her to go somewhere else. Don't waste your money on a place that doesn't appreciate your business PS I would think a place that treats there customers like that probably doesn't do good work and the only reason all these ppl have put good reviews on here about inspections is because the don't inspect the car they just slap the sticker on I've seen it with my own eyes they had the sticker on b4 I got done paying for it inside
This company is as honest as the day is long! They bend over backwards to make sure you are satisfied and that your vehicle is safe. I won't go anywhere else!
Mr. Lewis and his mechanic Junior do great work at good prices. They recently moved and their new location is near Route 9. Mr. Lewis will soon get their front alignment lift.
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