What clients say about Extreme Collision Center in Shelton (WA)
Amazing experience when we stopped by with some questions about body work. Brandon (it started with a B) went out of his way to answer all of our questions.
Customer service like you used to get back in the day. Now I know why so many neighbors in my small community recommended them.
Friendly customer service and excellent explanation of what was required to repair my vehicle. Great communication as the process went along. When the job was completed, I was escorted to my vehicle and given a breakdown of the steps necessary to achieve the final result. I was delighted that my car looked as good as new and the inside had been vacuumed also!
Roger and the Extreme Collision staff have consistently offered professional and timely customer service, quality repair and customer advocacy when negotiating insurance issues. I will continue to recommend them to my friends.
You need body work.... this is your place to go. I recommend this shop 100% My car looks like the way I drove it off the lot! Great shop, great work! Thank you soooo much!!
Extreme Collision is a fantastic shop to take a broken car to. Actually, it is the only one I'll take my car to if I have the choice. They work great with insurance companies and kept me informed along the entire process. Everyone there keeps the customer in mind when working on each car. Thank you.
Extreme Collision did a superb job repairing my car! When they returned it to me it looked brand new! They made the entire experience easy for me, and I highly recommend them! They’re practically magicians!
The team did a great job from start to finish. They worked directly with my insurance company, and kept me informed throughout the process. The repair work was perfect.
I can't thank you enough for fixing the shocks on my back door! I couldn't lift it with the broken shock. I was expecting to have to make an appointment, get an estimate, because I was thinking the worst, these guys went above and beyond and just fixed her right up! Our elderly fur baby was so happy I could take him swimming in this heat. I just wish I could post photos. I need be would I go back to them? Yes and only them.
Everyone here is great to work with, very polite and knowledgeable. Thank you so much Extreme Collision Center for being amazing - and supporting the local community!
There Customer service was great Troy did an amazing job at getting me a estimate, and he was very friendly and fun to talk to. This is another Collision Center I would highly recommend for anyone who needs anything done.
Extreme Collision went EXTREMELY out of their way to make me a satisfied customer with a car that is very special to me. I had some questions about a dent and respray job they did in February and we both agreed they didn't like how it came out so they offered to respray the damaged sections again, several months later. The car in question sits in the garage a lot so I didn't really notice until much later than I care to admit but Extreme made good on their work. It's completely undetectable where they fixed the car and the paint matches perfectly. I'll continue to take my car here as long as they're a USAA preferred shop and they keep up the good work. They really made good on their promise, and that speaks volumes to me as a small business owner as well.
I have high standards when it comes to repairs to my vehicle. The team at this shop took care of everything, and I am extremely happy with the work they did. They communicated with me timely, dealt with my insurance company for me, including ensuring I had a rental vehicle while they worked on repairing my car, and their quality control at the end made all the difference. A sincere thank you to everyone. I will recommend your shop highly. Also, I would love if your shop had a service for detailing, outside of collision repair work. I would use that service regularly. For myself and gifts for others. Thank you Roger, and the team. Great work.
Advisors were great to the point I brought another vehicle in. Then I realized execution was as bad as it can get. Was promised the owner would follow up to help clean up repairs on two vehicles. Five months later no follow up. We still have broken taillight rattles in a door torn door seals and headliner issues if you don’t want these problems go somewhere else
Will never take another vehicle there again. They said they'd have my car for 10-12 days and had it for 49 days. And they returned it with a cracked windshield and scratches that weren't there when I dropped it off. And the person who was handling my car wouldn't answer or call me back for weeks on end. I talked to him 3 times in the 7 weeks they had it. This was the second vehicle I took there. The first time they told me 12-14 days and had it for 32 days. Not as bad, but still; I would NOT recommend taking your vehicle there!!!!
Just started working with this company. I came in to get an estimate for my Jeep Wrangler that had been in an accident. They were pleasant, polite and very easy to work with. We are waiting for my insurance company to OK the estimate to begin work.
Extreme collision center are professional, and expedient business. Despite parts shortages and increased demand, I really appreciate their patience and professional business behavior. My car was in a minor accident and needed a bumper replacement, John assisted me through the entire experience and provided updates promptly. Thanks so much for excellent the great service and helping my family get back on the road.
Great company! I hit a deer recently and brought my car to Xtreme Collision. Not only was the customer service top notch, but my car looks like brand new! Thank you very much for your services!
Highly recommended! A+
Deer Damage Repair, needed new front bumper / grill / passenger headlight. Was given an estimate of 2 weeks, maybe + 1 day, it actually took another day past the estimate. Work looks good. If you've never worked on cars, keep in mind that an estimate on time is just that. You can't always see everything below the surface, which could mean more time needed, more parts needed, and sometimes you get the wrong parts delivered, or sometimes, the right parts don't fit and need to be massaged. Happy with the work, I would return again, thanks!
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