Jerry's Auto Rebuild in
Bainbridge Island (WA)

They do very good work, are communicative, generous, understanding

These guys are 5 star, I had Loren and the guys do some collision repair after a collision and it came out great and quick I was very happy when I got my car in on Monday and back Friday afternoon, To top it off I had asked about a couple of items I wanted done on my dime ( weather strip and a part of the dash was poking up). So I got a call from Loren and he said bring it on in he had ordered the weather strip. So I go in on a Friday and the guys jumped right on trouble shot the dash and replaced the weatherstrip in the time it took me to drink a coffee. Best part I was a little worried what cash non-insurance work would cost and was very happy it wasn't much more than the cost of the part. Thanks again Loren you guys are great.

Business hours are wrong

After a minor collision I brought my vehicle here to be repaired on August 29, 2023. We had previously had good experience at Jerry’s / Island Center Auto for many vehicles for many years. My vehicle was not repaired for months. Finally in January 2024, Loren said that the vehicle needed to be sent to BMW Seattle for repairs as it was a new all electric vehicle and he could not finish the job. Vehicle goes to BMW. Sits. Months pass. Nothing. Finally I am notified by BMW Seattle that my vehicle is ready in June 2024. BMW tells me to bring a check for 23 grand. I’m confused as my insurer has already paid Loren at Jerry’s the full price for the repair (including the BMW invoice). Call Jerry’s. Loren confesses that he did indeed get paid by my insurer for the repairs but he then failed to pay BMW for their share of the work and pocketed that money. Loren says he doesn’t have the money. Loren has no answer for where the money has gone. Loren refuses to send a check to BMW so I can get my car. BMW (not unreasonably) won’t release my car because they have not been paid. Loren has consistently blown me off now for the better part of the past three months. It is now September 25 of 2024. I have not had use of my vehicle for 13 months, yet I’ve had to pay my lease payment that entire time. Loren has no answer for why he stole the money. I only gave this business one star because there was no option for zero stars. I’ve never been treated so unprofessionally in my life. I’m considering seeking criminal charges for theft and a civil suit. I understand that sometimes things are tough and I didn’t want to be a jerk about this. But I have given Loren months to make this right and he is now at the point where he isn’t answering the phone and his voice mail is full. He has completely ghosted me and I still have no vehicle. This is the first negative review of any business in any context I have ever submitted online in my life. But this review had to be posted to protect others from being victimized. Whatever you do, under no circumstance should you patronize this businsss. Stay away. Stay far, far away.

I previously had good experiences with minor work, replacing a couple of headlights. But I have concerns about work and an estimate done in April 2024. They replaced a battery that had died, which was good, but charged me $336, which seems pretty high. They also left the steering wheel and stick shift grimy with oil residue. More troubling was their claim that I needed to replace the air bag clockspring, for which they would've charged me $1253. I went to a VW dealership in Bremerton to get a second opinion: they told me that my clockspring was actually not broken, and thus didn't need to be replaced!

We were very happy with the work Loren did to repair a damaged door. He found a used door that was a perfect match and in great shape. Once he had the replacement door at the shop, he had it installed and ready to go in a few hours.

We had some work done and the service, work, and quality was excellent. Definitely would recommend.

Supper nice staff and my quote was very reasonable would go agian

Thank you for going over and above the call of duty to rescue a stranded motorist!

Great service and great job on my Tundra!!

I had an awesome experience getting work done on my 1979 Landcruiser FJ40. They performed rust repair that exceeded my expectations, especially with perfectly matching the paint and performing a tough weld job that looks like it came fresh off the factory line. They even did touch up of other areas and provided me with extra touch up paint for the future at no extra charge. Highly recommend Jerry’s Auto Rebuild for price competitiveness and quality of work.

Today I dissolved into tears outside Jerry’s Auto Rebuild on Miller Bay Rd because I was so touched by their kindness. After a week of “one thing after another” I dragged myself there this morning with a banged-up car door because I’d had a good experience there 18 months ago and others recommend them often. Without giving unnecessary details, suffice it to say that my faith in the goodness of people has been restored. Loren Huff, the owner, and his talented crew are certifiable Island treasures. We have a top-tier body shop right on Bainbridge that isn’t interested in short-term gains but in building trust-based relationships. These are the type of people who could never even conceive of overcharging or taking advantage of anyone. Let me make this statement. Even if I were to move away to the far reaches of the Kitsap Peninsula or beyond, I would never want to give my business to anyone else. Jerry’s Auto Rebuild should be the standard for any business operating anywhere— but especially Bainbridge Island. A million thanks to them.

Looked like new, they get the job done right.

I am so grateful for Jerry's Auto Rebuild! When Shirley took my call right after my accident, she was incredibly patient, kind and helpful. Then, when my car was being repaired Loren kept me up to date on the progress and timeline and also shared a lot of helpful information for me. The repair work needed was extensive, and the quality was excellent. When I got it back, it was impossible to tell anything had happened.Not only am I grateful for the excellent work, I am grateful for the care by the entire team through out the entire process. Thank you Loren & team!!

Fixed my 2011 Tundra. Professional and easy to work with. Will take all my business here.

The only place in Kitsap county I will take my vehicles to.

I was increasingly irritated by the fact that someone smacked the bumper on my prized 20 year old sport car, but kept ignoring it because I didn’t want to lay out big $$$ to fix a small item. I was driving by Jerry’s one afternoon, and, on a whim, stopped in just to get a quick check on what a repair would cost. Lauren was very helpful and I was pleasantly surprised that the repair estimate was less than I expected. I booked a time ( that was easy) and delivered the car on the agreed date. I picked it up today (right on schedule) - and it looks perfect. Jerry’s does great work at a fair price and in a very professional and friendly way. Need I say more??

Jerry’s is great - they do a great job, have great service, and are very prompt in their responsiveness. Located just next to Bainbridge rental, it’s nicely located in central Bainbridge. We took our Volvo in and it was back to us in less than 72 hours. Highly recommend Jerry’s for all automotive needs and repairs.

Quick service, not too expensive.

Fast, professional and reasonably priced. Loren was friendly and accommodating with my schedule. I would recommend Jerry's Auto Repair.

Great workers and atmosphere, but a bit overpriced

Jerry's is the best. Lauren, the owner, goes above and beyond to see that the owner gets what they want for the lowest possible price. Did a great job for me last year, and for my son this week. Highly recommended.

The staff at Jerry's are very professional, speedy, and thorough. My car was hit in the Safeway parking lot. The only repair was needing a new front bumper. The estimate was extremely reasonable and spot on. I worked with Brandon, and he is great to work with! He is very honest and is great at communicating. He took time to research a couple of concerns I had on an estimate from another shop. He saved me $600! Overall, a very good experience!

Just got my car back after the wind storm on New Years weekend shattered my windshield, put numerous dents in the hood and body, and knocked the drivers mirror off. I couldn’t be more thrilled with the work that was done. I highly recommend this company! They are true professionals in body repair.