What clients say about Basin Towing & Repair LLC in Moses Lake (WA)
Fast and reliable will always recommend this guy, if you need somone that will come to you even if your car is completely not drivable very good pricing as well!
Yuri is THE BEST he has towed many of my cars and has helped me alot he is very nice trust worthy and helpful. & has good prices! Not easy finding a good tow man who actually cares and he does! Highly recommend!!
I needed my car towed from Moses Lake to the dealership in Liberty Lake. They were nice and helpful. Offered a discount for paying in cash. Towed my car that evening and texted me pictures to confirm it made it to the correct location.
They drove 3 hours total to jump my car when I was in a pinch - cant thank them enough for coming through. Highly recommend them, they were communicative, friendly, and took care of the problem quickly. Thanks Basin!
Amazing service by the driver, arrived much faster than the insurance predicted and quickly got my car to the nearest shop. Yuri was incredibly polite and we had a great conversation on the drive. Could not recommend more
Great service called him he was super nice got there in about 10 minutes. We called a couple other places and it was going to be about $250 he was able to do it for $160. Great guy would recommend
Yuriy saved the day! We were on the side of Interstate 90 between Moses Lake and Ritzville on a Sunday afternoon. He came immediately. He was professional, thorough, attentive to detail and kind. He explained to us what we needed on our receipt to ensure reimbursement from our insurance company. We hope not to need a tow again but if we do, Basin Towing & Repair will be our first call!
My car broke down in Moses Lake and I live over an hour away. Not only were they fast and reliable in helping me get it towed back home, keeping me updated on the timeline, but they were significantly less expensive than other places were quoting me. Would definitely recommend!
Yuriy was very helpful towing my car to Moses Lake. He was very fast and took us to the car rental. If I ever need a tow again I will alway call Basin Towing.
We were stuck on the side of I90 with our horse and horse trailer with a blown out passenger side front tire. Yuri (the owner) had Calls backed up and originally was going to take an hour and a half to get to us. I explained the situation with having our horse with us. Instead of just brushing us off he responded himself. Awesome company and customer service.
These guys were really really amazing! I can’t even say enough. My car was stuck in such an odd situation and even though the tow truck couldn’t get to it, they figured a way to get it out and back on the road and running again. I owe a great debt and a great amount of gratitude to them. Thank you so much guys!
Basin towing is great about everything communication helping you get rides back to home safely. They actually take care of the customers. I work for sears and they’ve always been great about towing my van and rentals when needed. Yuri is a great guy super responsive and respectful I’ll definitely be calling again if I ever need another service
I called them today to tow me out of the sand dunes and he was very responsive and courteous!! Very fair pricing, showed up in 30 minutes and got the job done, thank you will definitely call him first when i’m in a bad situation. Highly recommend.
Just had my vehicle towed by Yuri, and he did a fantastic job. On time, very nice, and extremely professional, an expert all around. He also had recommendations in regards to others services I was going to need for my vehicle/situation. No doubt would use this service again and recommend to friends and family. Thank you guys!
Basin towing was amazing helping me tow my car after I was stranded on I90, showed up sooner than expected and gave me a cash deal I know I wouldn’t have gotten anywhere else. I will always think of this business first in the future and will be recommending it to anyone I know in the area and out of it. Best towing company I’ve ever dealt with.
Yuriy at Basin towing is exactly who you want to deal with when needing a car, truck or trailer towed. He was very prompt when I needed an estimate to move a 31 foot travel trailer and I didn't even know where it was going exactly but he happily gave me two options based on general areas it might be going. About a week later, I messaged him at 10am to tow that same trailer that day and surprisingly he was able to show up earlier than his original time and I was still 30 mins away. Yuriy communicated what his plan was and by the time I made it there he had the trailer hooked up, pulled out and was waiting for me. He was professional, friendly, patient, and showed a picture of an even bigger trailer he had towed to ensure us he had done this before. All windows and stabilizers were closed and ready to hit the road. Once we made it to trailer's new home he was able to maneuver about 70 feet of vehicle exactly where it needed to go. It's frustrating backing a big trailer up but he did it with a friendly demeanor and was very willing to make sure we were happy before he unhooked. He refused a tip for an outstanding service provided and we will be using him in the future and letting everyone know this is who to call!
Yuri helped me out with getting my car out after being towed from the Gorge, he was very nice with letting me come get it after their closing hours, and gave me a cash discount that I know I wouldn’t have gotten anywhere else. If you have bad enough luck to get towed I’d say be grateful it got towed to Basin Towing. Have had this happen a couple times before & haven’t had a smoother more respectful & understanding person help me at any tow yard before
Great service and prices, yuiry is kind and funny. He didn’t just drop off my vehicle he was willing to help put my new hose and pump on with no extra charge. Great ppl thanks again for all the help. highly Recommend
Yuri with Basin Towing was extremely professional, he had excellent communication & made the entire bad experience less stressful! Once he received my service call for a tow he called me to let me know what his estimated ETA for his arrival was which was very much appreciated because I was very worried I would be waiting for many hours.
Then when he was about 15 minutes away from arrival he text me to let me know and said it was OK for me to ride back in the tow truck which was awesome because my husband was at work and I was over 20 miles from home so it would have been a long walk in the dark down hwy 17.
When he arrived he was super polite, handled my vehicle with care and was well prepared for how to seemlessly get my little car loaded & hooked up to be towed safely. I was in the middle of a VERY long hold on a phone call with the delivery company I was working for & delivering a Home Depot order when he arrived, he was so polite & asked for my permission to move my car how he needed to position it accordingly.
When I got into the tow truck he was super friendly and chatted with me the entire way home so the ride wasn't awkward at all. When we arrived at Les Schwab he again unloaded my car with care, precision & skill.
I also still didnt have a ride home even though we were back in Moses Lake so I was going to walk home but he gave me a ride back from Les Schwab to my home in Knolls Vista. He knew I was a delivery driver & that I was in the middle of a Home Depot delivery when my car blew the tire. He offered to take the bag of cement I was delivering with us so I didnt have to come back to get it before I returned it to Home Depot.
Yuri was ABSOLUTELY Aaamazing Start to Finish! There was'nt anything that he could have been more amazing at. Today was a bad day for me because Im down & out to be able to work and make money.... but Yuri TOTALLY Saved the day!!!!
My car is where it needs to be for repair & Im home safely. He literally provided the ABSOLUTE BEST Service I have EVER had! If I could give him 500 STARS I would. Thank You Yuri, you were exceptional!
If I was ever needing a tow service again I want it to be Yuri w/ Basin Towing & Repair LLC in Moses Lake. Thank you kindly for all your efforts, you are BEYOND APPRECIATED!!
Soo if you need a Tow Company Basin Towing in Moses Lake should be your FIRST PICK & Ask for Yuri if he is available because he provides TOP NOTCH SERVICE! Whoever the Boss is needs to give him a Raise!!
We were just a little stuck and yuriy was really helpful in such a fast and efficient way. Calm kind and understanding in a situation where emotions sometimes get the best of people. Great people, great prices!
Our SUV had engine troubles in Moses Lake. Yuri came and towed us to Seattle. He was on time, professional, courteous, and a great driver. Would 100% recommend him to anyone needing a tow.
Yuri was awesome, he knew how to tow motorcycles. He was very responsive, his time estimate was good, he picked me up, got me to my bike on the side of the road, and got us to the place to get it fixed.
I highly recommend this guy, he pulled me out and took me to the nearest truck stop
He is the only one in this town Moses Lake who agreed to help me , I waited for 20 hours and got no help from any towing companies , And only this guy helped me get to the truck stop.
Yuri responded quickly and helped us out big time when we lost a wheel bearing on i90 by Moses lake with a fully loaded truck full of granite counter tops! Towed us all the way to Idaho with no problems. Very experienced tow truck driver.
These guys were awesome I highly recommend Basin Towing and repair LLC very professional and courteous 5 stars all around thank you Basin Towing & Repair LLC
I shall nonstop sing Basin towing praises as literally felt it was the only luck we had on breaking down on a Sunday on Labor Day weekend. AAA’s efforts didn’t work. We sat 7 hours on the interstate and Basin towing by serendipity stopped to save us while we were on the phone with another competitor who was saying he would have to make us wait for 4 more hours, was going to charge double the cost, and take out the drive line before towing. Basin had a truck that held our truck with camper on top. He loaded and delivered it to the repair shop plus took us to hotel, dog and all. We felt Basin towing was professional, reasonably priced, efficient and above all caring! We are thankful for him literally saving us!
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